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A Conceptual Model To Measure Erp User-Value, Mohamed A. Lotfy, Leila Halawi
A Conceptual Model To Measure Erp User-Value, Mohamed A. Lotfy, Leila Halawi
Leila A. Halawi
The critical factors in the onward and upward phase that maximize the value o the enterprise resource planning (ERP) system from the user’s point of view remain unidentified. A recent study of a public sector organization in the state of Colorado showed that the users’ perspectives regarding the benefits of an ERP system are unrecognized, as well as how the users of the ERP system view the ERP benefits post-implementation. The purpose of this study is to determine the factors that maximize the value of the implemented ERP system in the onward and upward phase postimplementation from the user’s point …