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Does The Fire Station Have A Glass Ceiling? Perceptions Of Female Firefighters, John Griffith, James Schultz, Ronald Wakeham, Marian Schultz
Does The Fire Station Have A Glass Ceiling? Perceptions Of Female Firefighters, John Griffith, James Schultz, Ronald Wakeham, Marian Schultz
John Griffith
Developing Soft Skills To Manage User Expectations In It Projects: Knowledge Reuse Among It Project Managers, Stacie Petter, Adriane Randolph
Developing Soft Skills To Manage User Expectations In It Projects: Knowledge Reuse Among It Project Managers, Stacie Petter, Adriane Randolph
Adriane B. Randolph
This research explores information technology (IT) project managers' reuse of knowledge associated with soft skills when managing user expectations. Through interviews with IT project managers, several themes emerged: novelty of problems, conditions within the organization, types of available knowledge, and methods for reusing knowledge. Within this study, we discovered the need for additional research on how social norms and organizational conditions encourage or inhibit knowledge reuse. Furthermore, we identified a difference in the usefulness of knowledge captured in formal repositories according to levels of project management experience. The findings confirm, extend, and illuminate the current research associated with knowledge reuse …
It Project Managers' Perceptions And Use Of Virtual Team Technologies, Catherine Beise, Fred Niederman, Herbert Mattord
It Project Managers' Perceptions And Use Of Virtual Team Technologies, Catherine Beise, Fred Niederman, Herbert Mattord
Herbert J. Mattord
This paper presents the results of a case study pertaining to the use of information and communication media to support a range of project management tasks. A variety of electronic communication tools have evolved to support collaborative work and virtual teams. Few of these tools have focused specifically on the needs of project managers. In an effort to learn how practicing IT project managers employ these tools, data were collected at a North American Fortune 500 industrial company via interviews with IT project managers regarding their use and perceptions of electronic media within the context of their work on project …