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Articles 1 - 30 of 30
Full-Text Articles in Entire DC Network
The Effects Of Language-Related Misunderstanding At Work, John Fiset, Devasheesh P. Bhave, Nilotpal Jha
The Effects Of Language-Related Misunderstanding At Work, John Fiset, Devasheesh P. Bhave, Nilotpal Jha
Research Collection Lee Kong Chian School Of Business
Demographic, technological, and global trends have brought the language used at the workplace to the forefront. A growing body of research reveals that language could result in misunderstanding at work, and influence employees' performance and attitudinal outcomes. Language at work encompasses standard language (e.g., English) as well as several hybrid forms of language (non-native accents, code-switching, and jargon). We delineate how these forms of language could result in misunderstanding. We then identify relational, affective, and informational mechanisms that underlie the relationship between language-related misunderstanding and employees' performance and attitudinal outcomes, and highlight key boundary conditions. In doing so, we uncover …
A Review Of Two Decades Of Research On Language In International Management (1997 - 2022) - Supplemental Material, Yung-Hwal Park, Kevin Lehnert
A Review Of Two Decades Of Research On Language In International Management (1997 - 2022) - Supplemental Material, Yung-Hwal Park, Kevin Lehnert
Other Faculty Publications
This research reviews over two decades of research on language within international management. This comprehensive review codes and summarizes 263 articles, highlighting the impact of language in various strategic areas of management: language policy; HRM and organizational behavior; internationalization; HQ-subsidiary relationship; knowledge sharing; corporate reporting and governance; and mergers and acquisitions (M&A) and inter-firm strategic collaboration. This study also highlights two major needs within the discipline (internal vs. external focus of language and level of analysis – individual, group and organizational), and addressed the call for a broader future research agenda.
Tied Together, Eiko Nishida
Tied Together, Eiko Nishida
Theses and Dissertations
The paper is about a site-specific installation that questions a viewer’s norms and perspectives, through the use of multilingual newspapers as a sculptural material.
A Text Analysis Of Meaning In Research On Gender, Language, And Leadership, Samantha Faith Weissrock
A Text Analysis Of Meaning In Research On Gender, Language, And Leadership, Samantha Faith Weissrock
Walden Dissertations and Doctoral Studies
Focusing on gender and leadership research, the purpose of the study was to examine discursive messages used in research text regarding gendered leadership to explore the phenomenon of word usage and language structure. The study employed critical discourse analysis as the framework and methodology, a specific cross discipline approach to discourse analysis primarily concerned with language’s innate ability to change and take on new meaning over time. Leveraging texts available in scholarly, peer-reviewed publications dedicated to the intersection of gender and leadership in juxtaposition to the final issue of the same publication have previously focused on intersection of women in …
Language In Economics And Accounting Research: The Role Of Linguistic History, Giorgio Gotti, Seán G. Roberts, Marco Fasan, Cole B. J. Robertson
Language In Economics And Accounting Research: The Role Of Linguistic History, Giorgio Gotti, Seán G. Roberts, Marco Fasan, Cole B. J. Robertson
School of Accountancy Faculty Publications and Presentations
This paper investigates whether a consideration of linguistic history is important when studying the relationship between economic and linguistic behaviors. Several recent economic studies have suggested that differences between languages can affect the way people think and behave (linguistic relativity or Sapir–Whorf hypothesis). For example, the way a language obliges one to talk about the future might influence intertemporal decisions, such as a company’s earnings management. However, languages have historical relations that lead to shared features—they do not constitute independent observations. This can inflate correlations between variables if not dealt with appropriately (Galton’s problem). We discuss this problem …
Mind Your Language: The Effects Of Linguistic Ostracism On Interpersonal Work Behaviors, John Fiset, Devasheesh P. Bhave
Mind Your Language: The Effects Of Linguistic Ostracism On Interpersonal Work Behaviors, John Fiset, Devasheesh P. Bhave
Research Collection Lee Kong Chian School Of Business
Business and demographic trends are conflating to bring language issues at work to the forefront. Although language has an inherent capacity for creating interpersonal bonds, it can also serve as a means of exclusion. The construct of linguistic ostracism encapsulates this phenomenon. Drawing on ethnolinguistic identity theory, we identify how linguistic ostracism influences two interpersonal work behaviors: interpersonal citizenship and interpersonal deviance. We conduct a set of studies that uses multisource data, data across time, and data from three countries. Our results reveal that linguistic ostracism was associated with the enactment of lower interpersonal citizenship behaviors and higher interpersonal deviance …
A Review Of Two Decades Of Research On Language In International And Multicultural Marketing (1997 – 2020) – Supplemental Material, Yung-Hwal Park, Kevin Lehnert
A Review Of Two Decades Of Research On Language In International And Multicultural Marketing (1997 – 2020) – Supplemental Material, Yung-Hwal Park, Kevin Lehnert
Other Faculty Publications
This comprehensive review piece investigates over two decades of research, reflecting on the crucial role of language in international marketing success. In coding and summarizing 181 articles, this work highlights how language has impacted international-marketing-related outcomes across 19 specific content areas. Those content areas are then grouped into seven broad research themes relating to language: Marketing Communications; Linguistics; Branding; Consumer Behavior; Servicescape and Retailing; Internationalization, Supply Chain and Sales; Bilingualism. We synthesize these themes and the common outcomes of the research. From these themes we highlight challenges to the field and explore future research in language in international marketing.
Managing The Global Virtual Workforce: Reducing The Liability Of Foreignness, Carol M. Sanchez, Rebekah Arndt
Managing The Global Virtual Workforce: Reducing The Liability Of Foreignness, Carol M. Sanchez, Rebekah Arndt
Peer Reviewed Articles
Effective management of global virtual workforces may reduce the liability of foreignness. As more organizations do business across borders, global workforce effectiveness is critical given logistic, language and cultural distances. Based on theories of global workforces, virtual technology use, cultural differences, and common language policy, we posit that global virtual workforces will better succeed if organizations (1) select appropriate communication technology, (2) train members to navigate cultural differences, and (2) adopt a language policy. We highlight strategies with examples from conversations with managers of several organizations, and we emphasize unexpected benefits to organizations that successfully manage their global virtual workforce.
The Hierarchical Effects Of Employee Choice Of Language: The Role Of Customer Bilingualism And Self-Concept Clarity, Fuad Hasan
Theses and Dissertations
The impact of the choice of language is continuously widening and deepening in different socio-political contexts due to globalization and multiculturalism (Heller, 2010). A nascent stream of research (Zolfagharian, Hasan, & Iyer, 2017) also suggests that, in multicultural service encounters, employee choice of language affects customer perceived interaction quality, which in turn influences a host of outcome constructs germane to service researchers. Therefore, this dissertation focuses on how employee choice of language works in customer mind and shapes their attitude toward service interaction and the service itself. The exploration of this underlying psychological mechanism is expected to provide answers to …
Future-Time Framing: The Effect Of Language On Corporate Future Orientation, Hao Liang, Christopher Marquis, Luc Renneboog, Sunny Li Sun
Future-Time Framing: The Effect Of Language On Corporate Future Orientation, Hao Liang, Christopher Marquis, Luc Renneboog, Sunny Li Sun
Research Collection Lee Kong Chian School Of Business
We examine how international variation in corporate future-oriented behavior, such as corporate social responsibility and research and development investment, could partially stem from characteristics of the languages spoken at firms. We develop a future-time framing perspective rooted in the literatures on organizational categorization and framing. Our theory and hypotheses focus on how companies with working languages that obligatorily separate the future tense and the present tense engage less in future-oriented behaviors, and this effect is attenuated by exposure to multilingual environments. The results based on a large global sample of firms from 39 countries support our theory, highlighting the importance …
The Impact Of Forecast Roundness, Forecast Uncertainty, And Managers’ Language On Investors’ Judgments, Jessica Osgood
The Impact Of Forecast Roundness, Forecast Uncertainty, And Managers’ Language On Investors’ Judgments, Jessica Osgood
Doctoral Dissertations
Management forecasts can have varying degrees of roundness, including sharp (e.g., a sales growth forecast of 9.73% or 10.27%), explicitly round (e.g., 10.00%), and rounded (e.g., 10%). Prior archival research indicates investors rely less upon round than sharp forecasts (Bamber, Hui, and Yeung 2010), yet it is unclear why this occurs or how contextual features of earnings forecasts moderate this effect. Moreover, this prior research has not distinguished between the effects of explicitly round versus rounded estimates. I provide evidence that the impact of forecast roundness on willingness to invest depends upon forecast uncertainty. That is, rounded sales forecasts enhance …
Talking The Talk: The Effect Of Vocalics In An Interview, Marilena Phillips
Talking The Talk: The Effect Of Vocalics In An Interview, Marilena Phillips
Honors Projects in Communication
Our voices carry more than just content. People continuously make assumptions of one’s intelligence, credibility, personality, and other characteristics merely based on the way we talk. As the diversity of individuals in the workplace increases, so too do the differences in how those individuals talk. It is important that we understand how these different ways of speaking are being perceived in the workplace. More specifically, how are individuals being perceived prior to being hired via the interview process? This Honors Capstone project aims to understand the impact that vocal characteristics in an individual have on the interviewer’s perception of the …
English Language Instruction, Student Engagement, And Sustainable Practices In Rural Ecuador, Pablo J. Sanchez, Morgan R. Zajkowski
English Language Instruction, Student Engagement, And Sustainable Practices In Rural Ecuador, Pablo J. Sanchez, Morgan R. Zajkowski
Journal of Vincentian Social Action
St. John’s University’s Vincentian Institute for Social Action aims to develop student commitment to social justice through required coursework, international travel, and community service. A strong theoretical foundation ensures that administrators and students are consistently reflecting on the dynamics of power and engaging with community members in an ethical manner. Our framework should continue conversations with the community about the value of foreign language education in their particular regional and global context and encourage students to see themselves as part of a sustainable process. Where many universities and organizations provide volunteer experiences similar in theory, we hope to improve on …
Examining Affective And Cognitive Discourse At The Time Of Ipo: Effects On Underpricing And The Moderating Role Of Entrepreneurial Orientation, William Wales, Fariss-Terry Mousa
Examining Affective And Cognitive Discourse At The Time Of Ipo: Effects On Underpricing And The Moderating Role Of Entrepreneurial Orientation, William Wales, Fariss-Terry Mousa
New England Journal of Entrepreneurship
This study presents evidence concerning the effects of affective and cognitive rhetoric on the underpricing of firms at the time of their initial public offering. It is suggested that firms that use less affective, and more cognitively oriented discourse in their IPO prospectus will experience better underpricing outcomes. We examine these assertions using a sample of young high-tech IPO firms where investors rely on prospectuses as accurate and informative firm communications. Results from a robust five-year time span observe initial support for the hypothesized effects. Moreover, the signaling of a higher degree of entrepreneurial orientation in the firm prospectus is …
The Evolution Of Vocabularies And Its Relation To Investigation Of White-Collar Crimes: An Institutional Work Perspective, Abhijeet K. Vadera, Ruth V. Aguilera
The Evolution Of Vocabularies And Its Relation To Investigation Of White-Collar Crimes: An Institutional Work Perspective, Abhijeet K. Vadera, Ruth V. Aguilera
Research Collection Lee Kong Chian School Of Business
White-collar crimes are illegal and unethical actions by agents of an organization. In this paper, we address two related research questions concerning white-collar crime-how did the language of white-collar crime evolve? And how did this language co-evolve with the investigation of white-collar crime? Building on research on institutional work, we find that key institutional actors such as the Presidential Office are likely to use frames and adopt a particular language (i.e., the term "white-collar crime") in order to legitimize institutional practices (i.e., investigation of white-collar crimes). Conversely, less powerful actors such as the law enforcement agencies are then likely to …
Hrm As A “Web Of Texts”: (Re)Articulating The Identity Of Hrm In Sri Lanka’S Localized Global Apparel Industry, Dhammika Jayawardena
Hrm As A “Web Of Texts”: (Re)Articulating The Identity Of Hrm In Sri Lanka’S Localized Global Apparel Industry, Dhammika Jayawardena
Organization Management Journal
This article examines human resource management (HRM) in Sri Lanka’s apparel industry vis-à-vis its role in the management of women shop-floor workers in the Global South. Informed by poststructuralist notions of language, it analyzes the rupture of HRM that appeared at the moment HRM emerged in the industry in the 1990s. The article suggests that this rupture led to the formation of two (apparently) antagonistic sets of labor management practices: “doing” and “undoing” HRM. Along with the language of HRM, the article examines these two practices, and shows that HRM in the apparel industry appears or unfolds a “web of …
Interpreting, Stephanie Jo Kent
Interpreting, Stephanie Jo Kent
Doctoral Dissertations
What do community interpreting for the Deaf in western societies, conference interpreting for the European Parliament, and language brokering in international management have in common? Academic research and professional training have historically emphasized the linguistic and cognitive challenges of interpreting, neglecting or ignoring the social aspects that structure communication. All forms of interpreting are inherently social; they involve relationships among at least three people and two languages. The contexts explored here, American Sign Language/English interpreting and spoken language interpreting within the European Parliament, show that simultaneous interpreting involves attitudes, norms and values about intercultural communication that overemphasize information and discount …
Software Architecture And Development For Controlling A Hubo Humanoid Robot, Anne Giulia Pellicciotti
Software Architecture And Development For Controlling A Hubo Humanoid Robot, Anne Giulia Pellicciotti
Open Access Theses
This study considers the level of involvement of participants viewing bilingual and English language TV commercials. It analyzes results from 295 non-Hispanic participants studying at a Midwestern university. In the study, participants were asked to view four commercials. Using Zaichkowsky's (1994) 10-item Personal Involvement Inventory (PII), participants scaled the advertisements on a 7-level scale. The scale evaluated participants' emotional and cognitive involvement with the ad. This between-subjects design required that participants be randomly separated into viewing all-English or all-bilingual advertisements. Findings showed no significant difference in involvement levels between bilingual or English commercials within this demographic group. Those with higher …
Speaking Of Corporate Social Responsibility, Hao Liang, Christopher Marquis, Luc Renneboog, Sunny Li Sun
Speaking Of Corporate Social Responsibility, Hao Liang, Christopher Marquis, Luc Renneboog, Sunny Li Sun
Research Collection Lee Kong Chian School Of Business
We argue that the language spoken by corporate decision makers influences their firms’ social responsibility and sustainability practices. Linguists suggest that obligatory future-time-reference (FTR) in a language reduces the psychological importance of the future. Prior research has shown that speakers of strong FTR languages (such as English, French, and Spanish) exhibit less future-oriented behavior (Chen, 2013). Yet, research has not established how this mechanism may affect the future-oriented activities of corporations. We theorize that companies with strong-FTR languages as their official/working language would have less of a future orientation and so perform worse in future-oriented activities such as corporate social …
A Prolegomenon To The Relation Between Accounting, Language And Ethics, Cecil E. Arrington
A Prolegomenon To The Relation Between Accounting, Language And Ethics, Cecil E. Arrington
Ed Arrington
This essay outlines the preliminary structure of a moral ontology of accounting understood as discourse. To speak of an ontology of accounting is to speak of the most general features of accounting, those features of its existence that are present irrespective of variations in observed “accountings,” of ways in which accounting manifests itself in lived experience. To speak of a moral ontology is to construe those general features as products of human choices and actions which follow from axiological (value-based) commitments to pursue the good and just life, however that life might be understood, and indeed understood differently by different …
The Impact Of Cultural Distances On The Country Selection Process, Alan Blizzard
The Impact Of Cultural Distances On The Country Selection Process, Alan Blizzard
Chancellor’s Honors Program Projects
No abstract provided.
Power, Language And Context: A Sociolinguistic Reading Of Bill Clinton’S Between Hope And History, Uzoechi Nwagbara
Power, Language And Context: A Sociolinguistic Reading Of Bill Clinton’S Between Hope And History, Uzoechi Nwagbara
Dr Uzoechi Nwagbara
A sociolinguistic reading of Between Hope and History unpacks the thrusts of the book that are couched in Bill Clinton’s overall political and ideological philosophy as well as the achievements of his first tenure of office as President of the United States of America. The book also states the hallmarks of his campaign manifestoes for his second term through the use of apt linguistic and sociolinguistic elements. The acknowledgement of language as a medium for acquiring power is integral in all communicative situations aimed at rhetorical or sociolinguistic value. An outstanding feature of Bill Clinton’s Between Hope and History: Meeting …
The Language Of Bias: A Linguistic Approach To Understanding Intergroup Relations, Quinetta M. Roberson, Bradford S. Bell, Shanette C. Porter
The Language Of Bias: A Linguistic Approach To Understanding Intergroup Relations, Quinetta M. Roberson, Bradford S. Bell, Shanette C. Porter
Bradford S Bell
[Excerpt] This chapter explores the role of language in the relationship between diversity and team performance. Specifically, we consider how a linguistic approach to social categorization may be used to study the social psychological mechanisms that underlie diversity effects. Using the results of a study examining the effects of gender, ethnicity and tenure on language abstraction, we consider the potential implications for team processes and effectiveness. In addition, we propose a revised team input-process-output model that highlights the potential effects of language on team processes. We conclude by suggesting directions for future research linking diversity, linguistic categorization and team effectiveness.
When Language Means Power: A Sociolinguistic Study Of Bill Clinton’S Between Hope And History: Meeting America’S Challenges For The 21 St Centur, Uzoechi Nwagbara
When Language Means Power: A Sociolinguistic Study Of Bill Clinton’S Between Hope And History: Meeting America’S Challenges For The 21 St Centur, Uzoechi Nwagbara
Dr Uzoechi Nwagbara
The acknowledgement of language as a medium for acquiring power is integral in all communicative situations aimed at rhetorical or sociolinguistic effectiveness. Every sociolinguistic setting operates with disparate set of linguistic rules in order to maximise power in such instance. Thus, the kernel of this study is to interrogate how power is exerted and couched in political languages or speeches that take as their primacy the social arrangement of the people being addressed. Studies abound regarding sociolinguistic strategies that are employed to gain power through well crafted linguistic pieces that pay attention to target audience’s social, political and cultural configurations. …
La Mondialisation Qui Menace L’Identité Française Et Ses Relations Avec Le Commerce, Kelly Mcbrien
La Mondialisation Qui Menace L’Identité Française Et Ses Relations Avec Le Commerce, Kelly Mcbrien
Senior Honors Projects
Globalization is an integral part of our society today: economically, socially and politically. Some may see Globalization as the world coming together through the ease and speed of capital, goods, services, ideas, information, and technology across our “shrinking” borders. Others may hold a more negative view of Globalization, and may see it as simply growing conflicts between nations and cultures. One of the central problems of globalization is the fear of homogenization or Americanization. Many cultures see globalization as cultural uniformity. As Benedict Anderson has said, “one man’s imagined community is another mans political prison.” This quote can help to …
A Prolegomenon To The Relation Between Accounting, Language And Ethics, Cecil E. Arrington
A Prolegomenon To The Relation Between Accounting, Language And Ethics, Cecil E. Arrington
Faculty of Commerce - Papers (Archive)
This essay outlines the preliminary structure of a moral ontology of accounting understood as discourse. To speak of an ontology of accounting is to speak of the most general features of accounting, those features of its existence that are present irrespective of variations in observed “accountings,” of ways in which accounting manifests itself in lived experience. To speak of a moral ontology is to construe those general features as products of human choices and actions which follow from axiological (value-based) commitments to pursue the good and just life, however that life might be understood, and indeed understood differently by different …
Scripted Thought: Processing Korean Hancha And Hangul In A Multimedia Context, Nader T. Tavassoli, Jin K. Han
Scripted Thought: Processing Korean Hancha And Hangul In A Multimedia Context, Nader T. Tavassoli, Jin K. Han
Research Collection Lee Kong Chian School Of Business
We compare the cognitive processing of words written in alphabetic scripts with the cognitive processing of words written in logographic scripts. We suggest that the processing of words written in alphabetic scripts relies more heavily on the storage of--and the serial rehearsal properties of--short-term memory's phonological loop. In contrast, the processing of words written in logographic scripts relies more on the storage of--and the spatial-relational rehearsal properties of--visual short-term memory. A series of three experiments investigates implications of these processing differences within a single language, Korean, where words can be written in the alphabetic Hangul or in the logographic Han-cha. …
In The Beginning Was The Word...: The Sanctification Of An Accounting Language, K. M. Mccombie, K. Cooper
In The Beginning Was The Word...: The Sanctification Of An Accounting Language, K. M. Mccombie, K. Cooper
Faculty of Business - Accounting & Finance Working Papers
Traditional theories of language fail to recognise the social/political/historical influences on an accounting language. It is with a "critical" perspective that our paper addresses a problematic formation of accounting language. Specifically, we are concerned with the fact that some have the ability to be heard in accounting situations, while others are ignored, or reinterpreted. Our explanation of this is that accounting has experienced linguistic unification, which has resulted in the accounting profession imposing an "official" accounting language and maintaining control over it's use. This "official" accounting language is (re)produced continually, and our hope is that this cycle will be broken.
Reference Points: Hotel Management Training In The United States And Europe , Bernard Gehri
Reference Points: Hotel Management Training In The United States And Europe , Bernard Gehri
Hospitality Review
Different cultures and historical precedents produce a broad range of influences on the training of hotel managers in Europe and the United States. The author isolates a certain number of facts the nature of which clarify an understanding of two attitudes which complement each other to the benefit of their common objective - efficient professional training.
Analyzing The Language Of Finance: The Case Of Assessing Risk, Gail E. Farrelly, Michael F. Van Breda
Analyzing The Language Of Finance: The Case Of Assessing Risk, Gail E. Farrelly, Michael F. Van Breda
Historical Working Papers
Analysis of the finanacial reports of the 50 largest banks and comparison with data in Value Line Investment Survey was undertaken to determine the relationship between numerical data and textual data. Conclusions report that there is a relationship and one that may be useful in at least short range prediction of actual financial returns.