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Service Quality Of Mhealth: Development And Validation Of A Hierarchical Model Using Pls, Shahriar Akter, John D'Ambra, Pradeep Ray Dec 2015

Service Quality Of Mhealth: Development And Validation Of A Hierarchical Model Using Pls, Shahriar Akter, John D'Ambra, Pradeep Ray

Shahriar Akter

Advancing research on service quality requires clarifying the theoretical conceptualizations and validating an integrated service quality model. The purpose of this study is to facilitate and elucidate practical issues and decisions related to the development of a hierarchical service quality model in mobile health (mHealth) services research. Conceptually, it extends theory by reframing service quality as a reflective, hierarchical construct and modeling its impact on satisfaction, intention to continue using and quality of life. Empirically, it confirms that PLS path modeling can be used to estimate the parameters of a higher order construct and its association with subsequent consequential latent …


Exploring Loyalty In Mobile Information Services: The Role Of Sound Amusements, Shahriar Akter Dec 2015

Exploring Loyalty In Mobile Information Services: The Role Of Sound Amusements, Shahriar Akter

Shahriar Akter

The aim of this research is to explore consumer loyalty in mobile amusement information services, using a behaviors-atisfaction‐ loyalty framework. Among many different frameworks of satisfaction‐loyalty, we investigated the impact of ‘use behavior’ on ‘satisfaction’ and that of ‘satisfaction’ on ‘loyalty,’ which results in a strong support of the existing model. It confirms that, on both paths, there are significant associations between a latent variable and a measurement variable of stronger amusement element than that of weaker ones. The results show that amusement contains seven types of measurement variables (i.e., E‐mail, SMS, MMS, Music, Ringtones, Video Streaming, Games) which have …


Serving The Poor By Marketing Information, Developing A Sustainable Village Phone Model In Bangladesh, Shahriar Akter, Jay Rajasekera, Mahfuzur Rahman Dec 2015

Serving The Poor By Marketing Information, Developing A Sustainable Village Phone Model In Bangladesh, Shahriar Akter, Jay Rajasekera, Mahfuzur Rahman

Shahriar Akter

Wireless technologies have created an unprecedented opportunity for rural customers in the developing world to solve their communication and information problems in an instantaneous, interactive and customised way. The framework of the study focuses on existing mobile village phone model in Bangladesh and suggests ways to make it sustainable through mobile information services marketing. The study has treated ‘village phone’ as a cost effective and interactive channel through which various information services can be marketed to serve customers in the rural settings.


Mhealth- An Ultimate Platform To Serve The Unserved, Shahriar Akter Dec 2015

Mhealth- An Ultimate Platform To Serve The Unserved, Shahriar Akter

Shahriar Akter

Objectives: To summarize major current developments and research in the field of mobile health (mHealth) services. Methods: Reports on the unique characteristics of mHealth platform and its role in delivering health services to the resource poor settings. Also, it evaluates different mHealth applications and identifies key success factors and challenges. Results and Conclusion: mHealth, based on the most ubiquitous and widely accepted technology, offers an unprecedented opportunity to serve the unserved by right time medical information services. There is growing evidence that it has already transformed healthcare delivery in many resource poor settings through its low cost, high reach and …


Predictable Responses In Currency Markets To Macroeconomic News: A Trading System Approach, Bruce Vanstone, Warwick Schneller Jul 2014

Predictable Responses In Currency Markets To Macroeconomic News: A Trading System Approach, Bruce Vanstone, Warwick Schneller

Bruce Vanstone

This paper analyses how the release of a macro news event affects exchange rate behaviour. The event examined was the US non-farm payrolls announcement and the British Pound (GBP)/ US Dollar (USD) were the selected currency pair. A trading system model was developed based on a formal methodology previously applied to equity markets. The system examined the currencies reaction to the announcement in determining whether any behavioural patterns were present. Based on the trading system, no exploitable trading patterns were found.


To Change Or Not To Change: How Regulatory Focus Affects Change In Dyadic Decision-Making, Jelena Spanjol, Leona Tam Dec 2012

To Change Or Not To Change: How Regulatory Focus Affects Change In Dyadic Decision-Making, Jelena Spanjol, Leona Tam

Leona Tam

Successful innovation requires teams to embrace and enact change. However, team members often differ in their preferences for change. We examine how regulatory focus affects dyadic teams’ tendencies to enact change across an array of repeated brand management decisions. Understanding such tendencies is important, since the innovation process is characterized by a series of investment decisions typically made by teams, yet prone to significant biases. Regulatory focus theory provides a framework for understanding the dominant motivations driving decision-making during goal pursuit. It argues that individuals operate under either a promotion or prevention focus, influencing preferences for stability vs. change. We …


Regulating Compensation, A. Christine Hurt Dec 2010

Regulating Compensation, A. Christine Hurt

Faculty Scholarship

No abstract provided.


Antecedents And Consequences Of Channel Alienation: An Empirical Investigation Within Franchised Channels Of Distribution, Ivan Lapuka Dec 2010

Antecedents And Consequences Of Channel Alienation: An Empirical Investigation Within Franchised Channels Of Distribution, Ivan Lapuka

USF Tampa Graduate Theses and Dissertations

Investigating an important overlooked phase of interorganizational relationship evolution, which is currently hypothesized to progress through five stages of awareness, exploration, expansion, commitment, and dissolution, this dissertation proposes that in the long road between commitment and dissolution, the quintessential interfirm relationship is likely to be characterized by aprolonged period of relationship alienation, which then becomes the immediate precursor to the dissolution stage.

The dissertation utilizes social learning theory, behavior constraint theory, and alienation theory to explain apathetic behaviors of franchisees. The principal proposition is that certain characteristics of the franchise system’s operating environment inadvertently condition franchisee estrangement and failure, and …


Defining The 'Social' In 'Social Entrepreneurship': Altruism And Entrepreneurship, Wee Liang Tan, John N. Williams, Teck Meng Tan Dec 2010

Defining The 'Social' In 'Social Entrepreneurship': Altruism And Entrepreneurship, Wee Liang Tan, John N. Williams, Teck Meng Tan

John N. WILLIAMS

What is social entrepreneurship? In, particular, what’s so social about it? Understanding what social entrepreneurship is enables researchers to study the phenomenon and policy-makers to design measures to encourage it. However, such an understanding is lacking partly because there is no universally accepted definition of entrepreneurship as yet. In this paper, we suggest a definition of social entrepreneurship that intuitively accords with what is generally accepted as entrepreneurship and that captures the way in which entrepreneurship may be altruistic. Based on this we provide a taxonomy of social entrepreneurship and identify a number of real cases from Asia illustrating the …


What Is The Social In Social Entrepreneurship?, Wee Liang Tan, John Williams, Teck Meng Tan Dec 2010

What Is The Social In Social Entrepreneurship?, Wee Liang Tan, John Williams, Teck Meng Tan

John N. WILLIAMS

No abstract provided.


Third Party Access And Refusal To Deal In European Energy Networks: How Sector Regulation And Competition Law Meet Each Other, Michael Diathesopoulos Dec 2010

Third Party Access And Refusal To Deal In European Energy Networks: How Sector Regulation And Competition Law Meet Each Other, Michael Diathesopoulos

Michael Diathesopoulos

In this paper, we will analyse the issue of concurrence between competition and sector rules and the relation between parallel concepts within the two different legal frameworks. We will firstly examine Third Party Access in relation to essential facilities doctrine and refusal of access and we will identify the common points and objectives of these concepts and the extent to which they provide a context to each other’s implementation. Second, we will focus on how Commission uses sector regulation and objectives as a context within the process of implementation of competition law in the energy sector and third, we will …


Our Clumsy System Is Best For Church And Market, Nathan B. Oman Dec 2010

Our Clumsy System Is Best For Church And Market, Nathan B. Oman

Popular Media

No abstract provided.


Research For Management Policy, Shyam Sunder Dec 2010

Research For Management Policy, Shyam Sunder

Shyam Sunder

No abstract provided.


Tourism Growth In Singapore: An Optimal Target, Habibullah Khan, Sock-Yong Phang, Rex S. Toh Dec 2010

Tourism Growth In Singapore: An Optimal Target, Habibullah Khan, Sock-Yong Phang, Rex S. Toh

PHANG Sock Yong

No abstract provided.


The Singapore Model Of Housing And The Welfare State, Sock Yong Phang Dec 2010

The Singapore Model Of Housing And The Welfare State, Sock Yong Phang

PHANG Sock Yong

While Singapore is not generally regarded as a welfare state, the provision of housing welfare on a large scale has been a defining feature of its welfare system. The extensive housing system has played a useful role in raising savings and homeownership rates as well as contributing to sustained economic growth in general and development of the housing sector in particular. Few would dispute the description of Singapore’s housing policies as 'phenomenally successful' (Ramesh, 2003). Singapore’s economic growth record in the past four decades has brought it from third world to first world status (Lee, 2000), with homeownership widespread at …


Motor Vehicle Taxes As An Environmental Management Instrument: The Case Of Singapore, Ngee-Choon Chia, Sock-Yong Phang Dec 2010

Motor Vehicle Taxes As An Environmental Management Instrument: The Case Of Singapore, Ngee-Choon Chia, Sock-Yong Phang

PHANG Sock Yong

No abstract provided.


From Efficiency-Driven To Innovation-Driven Growth: Perspectives From Singapore, Sock-Yong Phang, Kim Song Tan Dec 2010

From Efficiency-Driven To Innovation-Driven Growth: Perspectives From Singapore, Sock-Yong Phang, Kim Song Tan

PHANG Sock Yong

No abstract provided.


Bank Lending And Real Estate In Asia: Market Optimism And Asset Bubbles, Winston T. H. Koh, Roberto S. Mariano, Andrey Pavlov, Sock-Yong Phang, Augustine H. H. Tan, Susan M. Wachter Dec 2010

Bank Lending And Real Estate In Asia: Market Optimism And Asset Bubbles, Winston T. H. Koh, Roberto S. Mariano, Andrey Pavlov, Sock-Yong Phang, Augustine H. H. Tan, Susan M. Wachter

PHANG Sock Yong

This paper investigates the Asian real estate price run-up and collapse in the 1990s. We identify financial intermediaries’ underpricing of the put option imbedded in non-recourse mortgage loans as a potential cause for the observed price behavior. This underpricing is due to behavioral causes (lender optimism and disaster myopia) and/or rational response of lenders to market incentives (agency conflicts, deposit insurance, or limited liability of bank shareholders). The empirical evidence suggests that underpricing occurred in Thailand, Malaysia, and Indonesia. Consequently, these countries experienced a more severe market crash than Hong Kong and Singapore, where underpricing was kept under control by …


The Multiplier Effect: Singapore's Hospitality Industry, Habibullah Khan, Sock-Yong Phang, Rex S. Toh Dec 2010

The Multiplier Effect: Singapore's Hospitality Industry, Habibullah Khan, Sock-Yong Phang, Rex S. Toh

PHANG Sock Yong

Tourism's contribution to Singapore's economy has increased over time. Tourism contributed 11.9% to Singapore's GDP in 1992, about half of that from direct revenues. Indirect and induced sources contributed about equally to the other half. While the direct effect of tourist expenditures on the Singapore economy are predominant, the indirect and induced effects are also significant, indicating strong sectoral linkages within the local economy, especially with respect to the hospitality industry.


The Great Academic-Practitioner Divide: A Tale Of Two Paradigms, D. Mcnatt, Myron Glassman, Aaron Glassman Dec 2010

The Great Academic-Practitioner Divide: A Tale Of Two Paradigms, D. Mcnatt, Myron Glassman, Aaron Glassman

D. Brian McNatt

For decades, many academicians have expressed concern about the gap between themselves and practitioners. In those decades, much has been written about the probable causes of and methods for narrowing this gap. Despite the dialog and the efforts to narrow it, the gap remains. This paper explores four assumptions related to the gap. We use paradigm theory to examine the "academic world" and the "practitioner world" and to explain how the separate worlds perpetuate the gap. We then propose that academicians either accept the gap or legitimize the pracademic viewpoint. a paradigm that reconciles the differences between the academic and …


Proposed Statement On Auditing Standards, Alert As To The Intended Use Of The Auditor’S Written Communication, December 21, 2010, Comments Are Requested By April 29, 2011; Exposure Draft (American Institute Of Certified Public Accountants), 2010, December 21, American Institute Of Certified Public Accountants. Auditing Standards Board Dec 2010

Proposed Statement On Auditing Standards, Alert As To The Intended Use Of The Auditor’S Written Communication, December 21, 2010, Comments Are Requested By April 29, 2011; Exposure Draft (American Institute Of Certified Public Accountants), 2010, December 21, American Institute Of Certified Public Accountants. Auditing Standards Board

Exposure Drafts, Comment Letters, and Statements of Position

No abstract provided.


Comment Letters On Proposed Statement On Auditing Standards, Alert As To The Intended Use Of The Auditor’S Written Communication, December 21, 2010, American Institute Of Certified Public Accountants. Auditing Standards Board Dec 2010

Comment Letters On Proposed Statement On Auditing Standards, Alert As To The Intended Use Of The Auditor’S Written Communication, December 21, 2010, American Institute Of Certified Public Accountants. Auditing Standards Board

Exposure Drafts, Comment Letters, and Statements of Position

No abstract provided.


On-Line Discovery Of Hot Motion Paths, Dimitris Sacharidis, Kostas Patroumpas, Manolis Terrovitis, Verena Kantere, Michalis Potamias, Kyriakos Mouratidis, Timos Sellis Dec 2010

On-Line Discovery Of Hot Motion Paths, Dimitris Sacharidis, Kostas Patroumpas, Manolis Terrovitis, Verena Kantere, Michalis Potamias, Kyriakos Mouratidis, Timos Sellis

Kyriakos MOURATIDIS

We consider an environment of numerous moving objects, equipped with location-sensing devices and capable of communicating with a central coordinator. In this setting, we investigate the problem of maintaining hot motion paths, i.e., routes frequently followed by multiple objects over the recent past. Motion paths approximate portions of objects' movement within a tolerance margin that depends on the uncertainty inherent in positional measurements. Discovery of hot motion paths is important to applications requiring classification/profiling based on monitored movement patterns, such as targeted advertising, resource allocation, etc. To achieve this goal, we delegate part of the path extraction process to objects, …


Evaluation Of Hedging Techniques As Instruments To Minimise The Impact Of Transaction And Translation Risks In Global Business Market, George E. Ekeha Dec 2010

Evaluation Of Hedging Techniques As Instruments To Minimise The Impact Of Transaction And Translation Risks In Global Business Market, George E. Ekeha

George E Ekeha

The current global economic development has made it possible for corporate executives to operate anywhere they wish over the world. This opportunity, however, depends on the need and strategy of the company concern. Some companies go into the global market in order to exploit an opportunity that has been identified. Others go global as a market expansion strategy. Others may be due to the fact that the company has reached the maturity stage in its local market, they would have no choice than to go global in order to be in business.

Companies have many choices by which they can …


Lindenwood Closed For Holidays Dec. 24, 27, 31, Lindenwood University Dec 2010

Lindenwood Closed For Holidays Dec. 24, 27, 31, Lindenwood University

Archived Lindenwood Press Releases

No abstract provided.


Genios Eclipsados, Guillermo Arosemena Dec 2010

Genios Eclipsados, Guillermo Arosemena

Guillermo Arosemena

No abstract provided.


The Drivers Of A Successful Corporate Sponsorship And The Quantified Financial Impact: Applying The Attitudinal Triad Of Cognition, Affect, And Conation And Customer Lifetime Value To Corporate Sponsorships, David Nickell Dec 2010

The Drivers Of A Successful Corporate Sponsorship And The Quantified Financial Impact: Applying The Attitudinal Triad Of Cognition, Affect, And Conation And Customer Lifetime Value To Corporate Sponsorships, David Nickell

Marketing Dissertations

While the volume of research on corporate event sponsorships as a marketing tool has increased markedly over the past decade, the results have done little to help marketers to justify sponsorship spending. Not only do marketers have little knowledge of a sponsored event’s financial return, they also struggle to demonstrate any impact on consumer behavior at all.

Using multi-wave survey data, we quantified the financial impact of a sponsorship. We predicted the number of new buyers based upon changed brand attitudes, consistent with a hierarchy of effects model. We then established the financial return on the sponsorship spending by estimating …


Entrepreneurial Career Choices Resulting From Influential Factors: Survey Of B.B.A. Management And Marketing Alumni., Caitlin Brooke Trent Dec 2010

Entrepreneurial Career Choices Resulting From Influential Factors: Survey Of B.B.A. Management And Marketing Alumni., Caitlin Brooke Trent

Undergraduate Honors Theses

This research focused on East Tennessee State University (ETSU) Management and Marketing Alumni who graduated between 2003 and 2008. Based on the available literature and research on this topic, there was a limited amount of specific information as to the careers these alumni seek. As a means to gather data about the careers management and marketing alumni pursue, an online survey was used, which also supported three specified objectives. In summarized form these objectives are: non-corporate career choices and certain factors that influence entrepreneurship, B.B.A. Management and Marketing Alumni careers (or employment), and small and medium-sized enterprises (SMEs) or multinational …


Good Grapes - Good Wine., Meilin Chung Curtis Dec 2010

Good Grapes - Good Wine., Meilin Chung Curtis

Electronic Theses and Dissertations

Good grapes are required to make good wine. Quality wines start in quality vineyards. Vineyard design, installation, and operation, including site location, trellis options, vine selection, and canopy management, along with when to harvest are discussed. While winemaking is the final phase in the pursuit of the winemaker's passion, it is but a simple formula. The beginning of a good wine is in a good vineyard. This study includes a financial projection for a 10-acre vineyard as well as for starting an onsite, complementary sized winery. Even though many small-to-medium vineyards-to-wineries have started over the last decade, the reason to …


Home Automation Proposal, Paul Parham, Nathan James, Bonnie Bachman Dec 2010

Home Automation Proposal, Paul Parham, Nathan James, Bonnie Bachman

Business and Information Technology Faculty Research & Creative Works

1.1 Objectives The objective for Phase 2 of the Motorola project is to propose a comprehensive home automation system that can be launched in the next one to two years. Currently, there are many entertainment, security, and home control devices on the market but no device that ties these systems together for consumers. The goal is to develop a system that can be easily installed, cost efficient, and able to provide genuine home automation to consumers.