Digital Commons Network^™

Exploring Stakeholders' Expectations Of The Benefits And Barriers Of E-Government Knowledge Sharing, Jing Zhang, Sharon S. Dawes, Joseph Sarkis

School of Business

Purpose - The issue of varying stakeholder expectations has significant implications for successful enterprise information system implementation. This issue becomes more prevalent in e-government situations where a variety of stakeholders are influenced by inter-organizational knowledge sharing. This paper presents an exploratory investigation of the diverging and converging expectations of various stakeholders at the initiation of e-government projects with regard to the benefits of and barriers to interorganizational knowledge sharing. Design/methodology/approach - Survey data were collected from seven cases within the New York State (NYS) government setting. We identified two sets of stakeholder groupings in this paper; core/key project participants and …

Managing The Supply Chain: The Role Of Information And Communications Technology (Ict) As A Key Enabler Of The Process, Edward Sweeney

Practitioner Journals

No abstract provided.

Crop Updates 2005 - Farming Systems, David Stephens, Nicola Telcik, Ross Kingwell, Wayne Pluske, Bill Bowden, Mike Collins, Frances Hoyle, D. V. Murphy, N. Milton, M. Osman, L. K. Abbott, W. R. Cookson, S. Darmawanto, Bill Crabtree, Geoff Anderson, Darren Kidson, Ross Brennan, Nick Drew, Craig Scanlan, Lisa Sherriff, Bob French, Reg Lunt, Jeff Russell, Angie Roe, Ian Maling, Matthew Adams, George Yan, Mohammad Hamza, Glen Riethmuller, Wal Anderson, Angela Loi, Phil Nichols, Clinton Revell, David Ferris, Phil Ward, Andrea Hills, Sally-Anne Penny, David Hall, Michael Robertson, Don Gaydon, Tress Walmsley, Caroline Peek, Megan Abrahams, Paul Raper, Richard O'Donnell, Trevor Lacey, Meredith Fairbanks, David Tennant, Cameron Weeks, Richard Quinlan, Alexandra Edward, Chris Carter, Doug Hamilton, Peter Tozer, Renaye Horne, Tracey Gianatti, Paul Carmody, Ian Foster, Michele John, Ross George, Imma Farré, Ian Kininmonth, Dennis Van Gool, Neil Coles, Bill Porter, Louise Barton, Richard Harper, Peter Ritson, Tony Beck, Chris Mitchell, Michael Hill, Fiona Barker-Reid, Will Gates, Ken Wilson, Rob Baigent, Ian Galbally, Mick Meyer, Ian Weeks, Traci Griffin, D. Rodriguez, M. Probust, M. Meyers, D. Chen, A. Bennett, W. Strong, R. Nussey, I Galbally, M. Howden

Crop Updates

This session covers forty four papers from different authors:

PLENARY

1. 2005 Outlook, David Stephens and Nicola Telcik, Department of Agriculture

FERTILITY AND NUTRITION

2. The effect of higher nitrogen fertiliser prices on rotation and fertiliser strategies in cropping systems, Ross Kingwell, Department of Agriculture and University of Western Australia

3. Stubble management: The short and long term implications for crop nutrition and soil fertility, Wayne Pluske, Nutrient Management Systems and Bill Bowden, Department of Agriculture

4. Stubble management: The pros and cons of different methods, Bill Bowden, Department of Agriculture, Western Australia and Mike Collins, …

An Examination Of Professional Services Quality As A Mediator Between Interpersonal Communication And Repurchase Intention, Les Kirchmajer, Paul G. Patterson

Faculty of Commerce - Papers (Archive)

This study examines the role of service quality (SQ) as a mediator between interpersonal communications and repurchase intention in the context of the relationship an individual client has with their personal financial adviser. A new multidimensional scale for interpersonal communications is developed and tested. Three dimensions were identified as: Communications clarity (five items), Social communications (four items), and Information provision (seven items). The results show the communications dimensions play a central role in sharing perceptions of service quality (SQ) and thus repurchase intentions.

Social Marketing Communication In A Multicultural Environment: Practical Issues And Theoretical Contributions From Cross-Cultural Marketing, Gary I. Noble, Michael Camit

Faculty of Commerce - Papers (Archive)

Social marketing communication (social marcom) campaign production can be more challenging when the audience includes individuals from ‘culturally and linguistically diverse’ (CALD) communities. Additional issues such as culturally related values, practices, and attitudes need consideration. Normally, social marcoms campaigns for CALD audiences involve directly translating mainstream campaign material into various ethnic groups’ languages. However, little is understood about the issues beyond translation that confront practitioners adapting mainstream campaigns.

This article presents a case study analysis of work undertaken by the New South Wales Multicultural Health Communication Service (MHCS). The Service’s core activity is adaptation of social marcoms campaigns for use …

The Effects Of Organisational Structure, Interpersonal Trust And Communication During New Product Development Projects, Elias Kyriazis, Graham R. Massey

Faculty of Commerce - Papers (Archive)

This study examines the antecedents of effective working relationships between Marketing and R&D managers during NPD projects. Adopting both a structural and individual-level perspective, we examine the impact on relationship effectiveness of formalisation, centralisation, communication frequency and bidirectionality, and interpersonal trust between Marketing Managers and R&D Managers during NPD product development projects. Our hypothesised model is tested using a sample of 184 product development projects conducted in Australia, and our findings reveal two dimensions of interpersonal trust (cognition- and affect-based trust) are potent factors driving effectiveness during product development projects. We also reveal differential effects of the two communication behaviours, …

The Effects Of Structure, Communication And Trust Between Marketing And R&D During New Product Development, Elias Kyriazis, Graham Massey

Faculty of Commerce - Papers (Archive)

The ability to effectively manage cross-functional working relationships (CFRs) during innovation is a key success factor in developing successful new products. However, empirical evidence suggests that CFRs during new product development are often problematic, resulting in extremely poor relations between managers, and the development of unsuccessful new products. This paper adds to our existing knowledge on the Marketing/R&D CFR by examining the effects of structural factors, communication behaviours, and interpersonal trust on the dependent variable perceived relationship effectiveness. Our findings reveal that trust has potent positive, direct effects on this CFR. Further, bidirectional communication and quality of communication also have …

Quantitative Coding Negotiation Processes, Laurie Weingart, Mara Olekalns, Philip Smith

Mara Olekalns

The examination of negotiation processes is seen by many researchers as an insurmountable task largely because the required methods are unfamiliar and labor-intensive. In this article, we shed light on a fundamental step in studying negotiation processes, the quantitative coding of data. Relying on videotapes as the primary source of data, we review the steps required to extract usable quantitative data and the lessons we’ve learned in doing so in our own research. We review our experience working with one large negotiation dataset, Towers Market II, to illustrate two steps within the larger research process: developing a coding scheme and …