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Hospitality Managers As Caretakers And Change Agents: A Reconceptualization Of The Position, R. Thomas George
Hospitality Managers As Caretakers And Change Agents: A Reconceptualization Of The Position, R. Thomas George
Hospitality Review
The unit manager in the hospitality organization is presented as a caretaker and a change agent in the organization, a caretaker in maintaining and nurturing the culture of the organization and a change agent in assisting the employees in the acceptance and demonstration of the desired image of the organization. The author reviews the traditional role of the manager and presents a reconceptualization of the position.
Systematic Analysis Of Change In Restaurant Operations, Douglas F. Harrison
Systematic Analysis Of Change In Restaurant Operations, Douglas F. Harrison
Hospitality Review
The successful management of change is a key factor in ensuring growth in the restaurant industry. The author discusses how to evaluate and act on a management change plan beginning with a total understanding and knowledge of the environment within which it operates.