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Leaders’ Strategies For Motivating The Millennial Generation To Sustain High Levels Of Performance, Juan Alvarez
Leaders’ Strategies For Motivating The Millennial Generation To Sustain High Levels Of Performance, Juan Alvarez
Walden Dissertations and Doctoral Studies
Failure to identify and implement strategies to address the needs of the Millennial workforce can lead to a decrease in productivity in the organization. The increasing number of Millennials in the workforce creates a challenge for many business leaders in maintaining or surpassing the productivity levels found in organizations where the baby boomer employees are the majority. Grounded in transformational leadership theory, the purpose of this qualitative single case study was to explore the strategies that warehouse supervisors use to enable Millennial employees to maintain or surpass productivity levels in organizations. Interviews were conducted with six warehouse supervisors who had …
Consumers Perspectives On Using Biometric Technology With Mobile Banking, Rodney Alston Clark
Consumers Perspectives On Using Biometric Technology With Mobile Banking, Rodney Alston Clark
Walden Dissertations and Doctoral Studies
The need for applying biometric technology in mobile banking is increasing due to emerging security issues, and many banks’ chief executive officers have integrated biometric solutions into their mobile application protocols to address these evolving security risks. This quantitative study was performed to evaluate how the opinions and beliefs of banking customers in the Mid-Atlantic region of the United States might influence their adoption of mobile banking applications that included biometric technology. The research question was designed to explore how performance expectancy (PE), effort expectancy (EE), social influence (SI), facilitating conditions (FC), perceived credibility (PC), and task-technology fit (TTF) affected …
Relationship Between Employee Satisfaction And Patient Satisfaction Within The Veterans Affairs Health Care System, Krista Penn
Relationship Between Employee Satisfaction And Patient Satisfaction Within The Veterans Affairs Health Care System, Krista Penn
Walden Dissertations and Doctoral Studies
Within health care organizations, the experience of care is a critical measure of the quality of a health care system and is an important measure of success. Over the past several years, the quality and experience of care have been criticized within the Veterans Health Administration. Veterans Health Administration hospitals suffer from low patient satisfaction scores and high nurse turnover rates. Research shows a correlation between patient satisfaction and employee satisfaction within other health care organizations, yet there has been limited research on whether this type of relationship exists within facilities across the Veterans Health Administration. Using Donabedian’s quality health …
Sustainability Strategies For Small Business Organizations, Tajudeen O. Olatunji
Sustainability Strategies For Small Business Organizations, Tajudeen O. Olatunji
Walden Dissertations and Doctoral Studies
Small and medium-sized enterprises (SMEs) are essential to every nation’s economic growth, including the United States, but more than 67% of SMEs fail within the first 10 years. When SMEs implement long term business sustainability strategies, they continue to generate business and remain profitable, enabling SMEs to remain viable and contribute to local community employment opportunities. Using entrepreneurship theory as the conceptual framework, the purpose of this multiple case study was to explore strategies used by 3 SME owners in the northeastern region of the United States to sustain their businesses beyond 10 years. Data were collected using semistructured interviews …
Strategies Worker-Owned Cooperatives Use To Remain Profitable During Economic Downturns, Termaine Davis
Strategies Worker-Owned Cooperatives Use To Remain Profitable During Economic Downturns, Termaine Davis
Walden Dissertations and Doctoral Studies
New managers of worker-owned cooperatives who fail to adapt to changing conditions can threaten the organization’s viability. Some new managers of worker-owned cooperatives may lack the strategies they need to maintain consistent employment levels during economic downturns. Grounded in the expected utility theory, the purpose of this qualitative multiple case study was to explore the strategies used by managers of worker-owned cooperatives to maintain consistent employment levels during sustained periods of low revenue. Participants comprised seven managers of worker-owned cooperatives with a minimum of 5 years’ experience in the Midwest of the United States managing cooperatives during sustained periods of …
Strategies Women Business Owners Use To Sustain Their Enterprises Beyond 5 Years, Alyce Herndon
Strategies Women Business Owners Use To Sustain Their Enterprises Beyond 5 Years, Alyce Herndon
Walden Dissertations and Doctoral Studies
Women business owners lacking adequate business knowledge often fail within the first 5 years. Business knowledge is a critical competency for women to compete, grow, and survive in business for more than 5 years. Grounded in the organizational life cycle model, the purpose of this qualitative multiple case study was to explore the strategies that women business owners used to sustain their enterprises for more than 5 years. Data were collected through face-to-face interviews with 7 women business owners in Missouri, member checking, and a review of company documents. Data were analyzed using Yin’s 5-step process: compiling, disassembling, reassembling, interpreting, …
Strategies For Improving Performance Management In Small And Medium Enterprises, Joseph Winingar
Strategies For Improving Performance Management In Small And Medium Enterprises, Joseph Winingar
Walden Dissertations and Doctoral Studies
Ineffective performance management in small and medium enterprises (SMEs) can inhibit organizational growth. SME leaders understand that a lack of organizational growth can lead to business failure. The purpose of this qualitative multiple case study, guided by the leader-member exchange theory, was to explore strategies SME leaders used to support performance management to promote organizational growth. The participants included 7 leaders of SMEs with at least 3 years of leadership experience of successfully using performance management strategies to promote SME organizational growth in Washington, DC. These leaders participated in semi structured individual interviews that were conducted virtually. Qualitative thematic analysis …
Training Strategies For Increasing Employee Job Satisfaction And Retention In The Hospitality Industry, Felix Ledoux Djeumo Sandjong
Training Strategies For Increasing Employee Job Satisfaction And Retention In The Hospitality Industry, Felix Ledoux Djeumo Sandjong
Walden Dissertations and Doctoral Studies
AbstractHigh voluntary employee turnover remains one of the most critical issues managers are striving to resolve. A lack of strategies to reduce high voluntary employee turnover by hospitality managers leads to low employee retention and loss. Grounded in McClelland’s needs theory, the purpose of this multiple case study was to explore strategies hospitality small business leaders use to implement effective training programs leading to an acceptable level of employee retention. The participants were five hospitality small business leaders in the Washington, DC area who directed their companies’ training programs and increased employee retention through implementing effective training programs. Data were …
Funding Strategies For Nonprofit Animal Shelter Leaders, Destiny Reeder
Funding Strategies For Nonprofit Animal Shelter Leaders, Destiny Reeder
Walden Dissertations and Doctoral Studies
Nonprofit animal shelters provide vital services to the community and improve the overall well-being of animals. Many animal shelters, however, face the challenge of insufficient funding. Some nonprofit animal shelter leaders are burdened with financial uncertainty because of a lack of funding strategies for operational stability and survival. Grounded in the resource dependency theory, the purpose of this qualitative multiple case study was to explore strategies that nonprofit animal shelter leaders use to obtain funding. The participants comprised three nonprofit animal shelter leaders in Maryland. Data were collected from semistructured telephone interviews and public financial reports. Data analysis was conducted …
The Effects Of Foreign Direct Investment On Gender Inequality In Uganda, Peter Oogu
The Effects Of Foreign Direct Investment On Gender Inequality In Uganda, Peter Oogu
Walden Dissertations and Doctoral Studies
Abstract Gender inequality is one of the greatest global development challenges. In the developing countries, including those in Sub-Saharan Africa, work-place gender inequality hinders the emancipation of women. The purpose of this quantitative study was to analyze the effects of foreign direct investment on gender inequality in the Ugandan private sector. Chabot and Duyvendak’s transnational diffusion theory and Becker’s theory of economic discrimination formed the theoretical foundation for the study. The research questions dealt with the relationship between foreign direct investment and the percentage of female workers, the percentage of women in leadership positions, and the gender wage gap in …
The Effect Of Victim’S Responses To Coercive Sexual Harassment On Bystander Intentions And Moral Perceptions, Inna M. Learn
The Effect Of Victim’S Responses To Coercive Sexual Harassment On Bystander Intentions And Moral Perceptions, Inna M. Learn
Walden Dissertations and Doctoral Studies
Female graduate students are targets of coercive sexual harassment (SH) three times more than female undergraduates; 67.8% of their harassers were university faculty. While SH victims expected peer support, peers often socially rejected female victims of coercive SH. Gray and Wegner’s theory of dyadic morality and Bowes-Sperry and O’Leary-Kelly’s bystander response model guided this quantitative study to examine the effect of victim response on helping intentions by peers. After reading the same vignette that described coercive SH, 207 student participants read one of four randomly assigned victim’s responses: victim did nothing, directly confronted the professor during the incident, sought peer …
Strategies To Retain Call Center Employees, Michele Boston
Strategies To Retain Call Center Employees, Michele Boston
Walden Dissertations and Doctoral Studies
Call center executives who lack effective strategies to retain employees face a disruption in service, employee performance and productivity, as well as an increase in operational expenses. Ineffective retention strategies can negatively impact call centers by increasing cost, decreasing talent quality and loss of the customer experience. Grounded in Herzberg’s motivator-hygiene theory, the purpose of this multiple case study was to explore employee retention strategies that call center executives use to maintain employees within their organizations. Data were collected from semistructured interviews, company documents, and physical artifacts. The interview participants comprised five call center executives, managers, or team leaders in …
The Effect Of Gender-Diversity Training On Perceived Organizational Justice, Lauran Star Raduazo
The Effect Of Gender-Diversity Training On Perceived Organizational Justice, Lauran Star Raduazo
Walden Dissertations and Doctoral Studies
The purpose of this quantitative study was to examine gender-diversity training content and design and their effect on employees perceived organizational justice. A total of 205 employees specializing in science, technology, engineering, mathematics, and finance (STEM&F) participated in this study. A quantitative quasi-experimental study design occurred with a baseline, posttraining, and 2-month final follow-up. A mixed ANOVA was run to test for mean differences for Colquitt’s Organizational Justice Scale (COJS) overall and subscale scores. Baseline, posttraining, and final scores were compared by intervention and control group. There was a statistically significant interaction within intervention between time and groups (F(2,406) = …
Strategies For Improving Small Restaurant Success Rates Beyond Three Years, Joseph Wilder
Strategies For Improving Small Restaurant Success Rates Beyond Three Years, Joseph Wilder
Walden Dissertations and Doctoral Studies
Only 65% of new restaurants remain in business after the first three years of operations. Leaders of small restaurants who lack strategies to ensure sustainability witness significant financial losses in their organizations. Grounded in the general systems theory, the purpose of this qualitative multiple case study was to explore the strategies small restaurant owners use to sustain their business beyond three years. A purposeful sampling of three small restaurant owners in Washington County, TN, who successfully used strategies to ensure sustainability beyond three years participated in this study. Data were collected from semistructured interviews, financial documents, and public websites and …
The Impact Of Assertiveness And Religiosity On The Expression Of Dissent Among U.S. Immigrant Nigerian Workers, Peter Osiabia Azorji
The Impact Of Assertiveness And Religiosity On The Expression Of Dissent Among U.S. Immigrant Nigerian Workers, Peter Osiabia Azorji
Walden Dissertations and Doctoral Studies
AbstractScholars have studied dissent in general, but few have focused on the impact of cultural contexts and characteristics on dissent. Literature on the influence of cultural factors on expression of disagreement in organizations, by immigrant Nigerian workers in the US has not received adequate attention. There is therefore a compelling need to bridge this gap. This quantitative nonexperimental correlation study examined the impact of assertiveness and religiosity (variables that may be influenced by culture), on expression of minority dissent among Nigerian immigrant workers in the United States. The inquiry was based on two theoretical models: Bourhis et al.âs interactive acculturation …
Haitian Informal Entrepreneurs' Ability And Motivation To Formalize Their Microbusinesses, Samanthessa Ramona Jacob
Haitian Informal Entrepreneurs' Ability And Motivation To Formalize Their Microbusinesses, Samanthessa Ramona Jacob
Walden Dissertations and Doctoral Studies
Microbusiness owners or informal entrepreneurs in developing countries make up 40 to 60% of the informal economy. With a steady increase in unemployment in rural areas of developing countries, individuals live under poverty levels and start microbusinesses as a mean to survive. The purpose of this qualitative study was to explore the factors that contribute to Haitian informal entrepreneurs' ability and motivation to transition into the formal sector. A narrative inquiry approach was used for this study to bring in-depth meaning to the experiences of informal entrepreneurs in Haiti. For this study, 18 individual interviews of Haitian or Haitian descendant …
Relationship Between Intrinsic Job Satisfaction, Extrinsic Job Satisfaction, And Employee Turnover Intentions, Taran Pawan Bhagwandeen
Relationship Between Intrinsic Job Satisfaction, Extrinsic Job Satisfaction, And Employee Turnover Intentions, Taran Pawan Bhagwandeen
Walden Dissertations and Doctoral Studies
Employee turnover can cost business owners up to 200% of an employee’s annual salary to recruit, hire, and train a replacement in the insurance industry. Understanding employee intent to leave is vital for insurance leaders to help reduce turnover. The purpose of this quantitative correlational study was to examine the relationship between intrinsic job satisfaction, extrinsic job satisfaction, and employee turnover intentions of casualty insurance professionals in the southeast region of the United States. The study was grounded in Herzberg’s 2-factor theory. Data were collected from 83 participants using an online survey with questions from the Minnesota Satisfaction Questionnaire and …
Hospitality Industry Employee Turnover, Ericka Dolores Willie
Hospitality Industry Employee Turnover, Ericka Dolores Willie
Walden Dissertations and Doctoral Studies
Employee turnover is detrimental to organizational performance, productivity, and profitability. Decreasing employee turnover is important for hospitality leaders to increase employee productivity, raise customer satisfaction and increase organizational profits. Grounded in Herzberg's motivation-hygiene theory, the purpose of this quantitative correlational study was to examine the relationship between employee perceptions of work experience, supervisory practices, employee compensation, and employee turnover. The participants were 100 employees who worked in the hospitality industry on the island of St. Croix. The Employee Turnover Survey was the instrument used in this study and was conducted via Survey Monkey. The results of the multiple linear regression …
Strategies For Increasing Information Technology Employee Work-Life Balance, Kimberly D. Seymour
Strategies For Increasing Information Technology Employee Work-Life Balance, Kimberly D. Seymour
Walden Dissertations and Doctoral Studies
Small to medium enterprise (SME) information technology (IT) managers’ lack of strategic planning initiatives in creating a work life balance environment has created personal and financial concerns for some employees in the United States. Managers must develop and implement strategies that increase profits and productivity as well as create work life balance. Grounded in Herzberg’s motivation-hygiene theory, the purpose of this qualitative multiple case study was to explore strategies SME IT business managers used to develop and implement an employee work-life balance environment. The participants were three IT managers and two human resources business managers. Data were collected from semistructured …
Strategies To Improve The Survival Rate Beyond 5 Years For Small Business In Guyana, Wayne Forde
Strategies To Improve The Survival Rate Beyond 5 Years For Small Business In Guyana, Wayne Forde
Walden Dissertations and Doctoral Studies
AbstractIn Guyana, small business entrepreneurs with less than 25 employees without a success strategy fail at a high rate. These entrepreneurs need to develop strategies to improve survivability beyond 5 years. Grounded in Porter’s five forces theory, the purpose of this qualitative multiple case study was to explore strategies used to assist small business entrepreneurs in Guyana to sustain profitability beyond 5 years. Participants were four business owners in the manufacturing and accounting sectors who sustained their business beyond 5 years of operations. Data were collected using semistructured interviews and a review of organizational documents, including websites and meeting notes. …
Human Resource Strategies For Retaining Clinical Health Care Professionals, Shagunna Renee Muse
Human Resource Strategies For Retaining Clinical Health Care Professionals, Shagunna Renee Muse
Walden Dissertations and Doctoral Studies
Human resource (HR) professionals who lack effective clinical employee retention strategies negatively affect patient care, employee well-being, and organizational culture. Grounded in the human capital theory, the purpose of this qualitative single case study was to explore effective strategies HR professionals use to retain clinical human capital. The study participants were five health care, HR professionals from one health care organization in the Northeast United States who successfully implemented strategies to improve clinical human capital. Data were collected from organizational documents and conducting semistructured interviews. Data were analyzed using thematic analysis, and four themes emerged: work-life balance, compensation, effective communication, …
Multigenerational Family Firm Succession Planning For Transgenerational Sustainability, Janine Michelle Moore-Williams
Multigenerational Family Firm Succession Planning For Transgenerational Sustainability, Janine Michelle Moore-Williams
Walden Dissertations and Doctoral Studies
AbstractFamily firm businesses represent 90% of the global economy and have a 70% first-generation failure rate; business sustainability could have a tremendous impact on the U.S. economy. Grounded in the sustainable family business theory, the purpose of this qualitative multiple case study was to explore strategies used by four California-based, multigenerational family firm leaders who successfully implemented succession planning processes to transfer leadership of their family firm. Data were collected by reviewing firm documents, public information, and semistructured interviews. Data were analyzed using thematic analysis and methodological triangulation, and five themes emerged: leader strategies to implement succession planning, strategies for …
Strategies Required For Complying With North American Free Trade Agreement, Daniel Arthur Chavez
Strategies Required For Complying With North American Free Trade Agreement, Daniel Arthur Chavez
Walden Dissertations and Doctoral Studies
The failure of U.S. small home textile business owners to comply with North American Free Trade Agreement (NAFTA) regulations can have adverse business outcomes. Small U.S. textile owners must comply with NAFTA regulations to sustain business operations. Grounded in the resource-based view theory, the purpose of this qualitative, multiple case study was to explore strategies small home textile owners use to comply with North American Free Trade Agreement (NAFTA) regulations when trading with Mexico. The participants were four owners of SMEs located in the greater New York City area who use successful strategies to export to Mexico. The data were …
Successful Corporate Social Responsibility Initiative Incorporation Strategies For Small Business Leaders, Kathleen Moco
Successful Corporate Social Responsibility Initiative Incorporation Strategies For Small Business Leaders, Kathleen Moco
Walden Dissertations and Doctoral Studies
Some small business leaders lack strategies to incorporate corporate social responsibility (CSR) initiatives into their organizations to manage financial risk. Small business leaders who do not successfully use CSR to balance stakeholder interests may face additional or avoidable financial hardships. Grounded in stakeholder theory, the purpose of this qualitative single case study was to explore successful strategies small business leaders use to incorporate CSR initiatives into their organizations to manage financial risk. The participants were four business leaders from a small business in the mid-Atlantic and Midwest regions of the United States. Data were gathered from organizational documents, archival records, …
The Effects Of Personality On Obtaining Microloans For Small Business Owners In The United States, Luis Moncayo
The Effects Of Personality On Obtaining Microloans For Small Business Owners In The United States, Luis Moncayo
Walden Dissertations and Doctoral Studies
This study addressed the perceived negative individual characteristics that may precipitate failure of small business owners in securing microloans. The purpose of this quantitative, nonexperimental, correlational study was to examine how the personality traits of small business owners related to their ability to secure microloans for their business needs. Goldberg’s big five theory provided a framework for the study and aided in forming the research questions focused on the relationship between personality traits of the big five theory and the ability of small business owners to secure microloans for their business needs. A sample of 196 small business owners in …
Complexity Thinking And Broadband Internet Penetration In Lagos, Nigeria, James Hyacinth Akpoja
Complexity Thinking And Broadband Internet Penetration In Lagos, Nigeria, James Hyacinth Akpoja
Walden Dissertations and Doctoral Studies
Considering the speed at which information and knowledge can transverse nations and organizations, the importance of broadband Internet connectivity cannot be overstated. The general problem is that the Nigerian broadband Internet penetration is considerably low, at 33% compared to other parts of the world. The specific problem is that community members and leaders have the behavioral intention to allow broadband Internet infrastructure deployment (BIID) at the local community level in Lagos. The purpose of this quantitative correlational study was to examine the relationship between perceived usefulness (PU), perceived benefits (PB), perceived ease of use (PEoU), and perceive security (PS), and …
Mediated Effect Of Perceived Supervisor Support On Leader-Member Exchange Quality And Employee’S Commitment, Jeffery Proby
Mediated Effect Of Perceived Supervisor Support On Leader-Member Exchange Quality And Employee’S Commitment, Jeffery Proby
Walden Dissertations and Doctoral Studies
Social exchange relationship quality can influence an employee’s commitment to supporting continuous improvement (CI) initiatives. Researchers have established that leader-member exchange (LMX) quality and perceived supervisor support (PSS) can reduce employee commitment, affecting an organizational outcome. Based on the theoretical foundation of LMX quality theory, the purpose of this quantitative correlational study was to examine the relationship between the independent variables (LMX quality) and the dependent variable (affective commitment [AC]) through the mediated variable (PSS) and moderated mediation variable (workplace ostracism [WO]). Employee age, gender, tenure with the company, ethnicity, certification level, and the manufacturing sector were control variables of …
Benefits Of Technology Integration In A Small Behavioral Health Organization, Tremaria Sweet
Benefits Of Technology Integration In A Small Behavioral Health Organization, Tremaria Sweet
Walden Dissertations and Doctoral Studies
The current study sought to understand the significance of information systems (IS) planning in small-to-medium enterprise (SME) behavioral health agencies and the direct impact it has on organizational growth and performance. The research was guided by the Baldrige Excellence Framework. The study was based on a sample of one senior leader from one agency licensed to practice in three states in the eastern region of the United States. This exploratory case study involved using semi-structured interviews and internal archival data during the process of data collection. Information technology (IT) competence, skills, leadership, infrastructure, and awareness were emergent themes identified in …
Examining The Antecedents Of Employee Engagement, Andrea E. Moore
Examining The Antecedents Of Employee Engagement, Andrea E. Moore
Walden Dissertations and Doctoral Studies
Highly engaged employees have a positive impact on organizational results, which means that understanding how to increase employee engagement is important. Performance management is one area that is believed to positively impact employee engagement, but current research is not conclusive as to how much individual performance management activities impact employee engagement. Using social exchange theory and self-determination theory as theoretical guides, this study examined if 5 performance management activities (goal setting, feedback, developmental opportunities, performance appraisals, and a climate of trust) are predictors of employee engagement. Using a cross-sectional survey design, full-time, U.S.-based employees at organizations with more than 1,000 …
Strategies Of Women Small Business Owners To Overcome Entrepreneurship Barriers, Janis Elaine Jones
Strategies Of Women Small Business Owners To Overcome Entrepreneurship Barriers, Janis Elaine Jones
Walden Dissertations and Doctoral Studies
AbstractMany women small business owners struggle to maintain their businesses longer than 5 years. This study’s purpose was to use the theory of planned behavior to explore how women small business owners overcome barriers to entrepreneurship. The study’s research questions examined how women small business owners in Broward County in the state of Florida use financial strategies to develop their businesses and how women small business owners use financial strategies to overcome barriers to entrepreneurship. A qualitative, multiple-case study approach was used to examine beauty parlors, dance studios, and insurance offices. Each case relied on semistructured interviews, field notes, financial …