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Enterprise Resource Planning Implementation In One Government Agency, Stephen N. Strayer
Enterprise Resource Planning Implementation In One Government Agency, Stephen N. Strayer
Walden Dissertations and Doctoral Studies
Ineffective enterprise resource planning (ERP) implementation strategies can have a negative impact on business competitive advantage. Business leaders who struggle to maintain global operations and audit readiness are at high risk of failure. Grounded in the general systems theory, the purpose of this qualitative single case study was to explore the strategies business leaders used to promote an awareness of the effects of performance on competitive advantage. The participants comprised of 22 business leaders on a military base in the state of Washington who effectively used ERP systems to increase global operations, audit readiness, and maximize competitive advantage. Data were …
Funding Strategies For Smallholder Rice Farmers In Afadzato South District, Ghana, Faith S. Ababio-Twi
Funding Strategies For Smallholder Rice Farmers In Afadzato South District, Ghana, Faith S. Ababio-Twi
Walden Dissertations and Doctoral Studies
Agriculture revenue contributions to Ghana's gross domestic product have declined because of limited farm funding, which has constrained some smallholder rice farmers access credit to acquire necessary inputs, and to secure a stable market for their harvests. The purpose of this qualitative multiple case study was to explore successful strategies some smallholder rice farmers in the Afadzato South District of Ghana used in obtaining farm funding. Data collection included semistructured, face-to-face interviews with 9 smallholder rice farmers who successfully obtained farm funding. Previous research, reports, and policies of the Ghana Ministry of Food and Agriculture served as additional data collection …
Strategies For Small Energy Consulting Business Survivability, Scholastica Nwabueze
Strategies For Small Energy Consulting Business Survivability, Scholastica Nwabueze
Walden Dissertations and Doctoral Studies
Small businesses are critical to economic development. Small businesses create job opportunities and training and innovative products and services, but they encounter significant challenges and many fail in the first 7 years due to lack of sustainable strategies. The purpose of this single case study was to explore strategies owners used to sustain small energy consulting businesses for longer than 7 years. The population in this study consisted of 5 senior executives of a small energy consulting firm in the Washington, DC, metropolitan area. The conceptual framework for the study was the transformational leadership theory that deals with vision and …
Strategies To Mitigate Negative Results Of Supply Chain Disruption, Manal Alramadin
Strategies To Mitigate Negative Results Of Supply Chain Disruption, Manal Alramadin
Walden Dissertations and Doctoral Studies
Supply chains are considered the foundation of the global economy, and businesses with global supply chains usually encounter at least 1 disruption annually. Mitigating the negative impact of disruptions is critical to supply chain managers, as disruptions can negatively impact organizational profitability and performance. Grounded in the resource dependence theory, the purpose of this qualitative multiple case study was to explore strategies organizational and supply chain managers use to mitigate negative results from supply chain disruption. Participants were 4 supply chain managers working in 2 different international organizations located in Jordan, who used effective strategies to mitigate supply chain disruptions. …
Strategies Healthcare Managers Use To Reduce Employee Turnover, Christopher Sean Atkins
Strategies Healthcare Managers Use To Reduce Employee Turnover, Christopher Sean Atkins
Walden Dissertations and Doctoral Studies
Healthcare managers who are unaware of the various strategies that exist for reducing turnover could adversely affect patient care, organizational morale and performance, and the achievement of organizational goals. The purpose of this qualitative multiple case study was to explore strategies healthcare supervisors used to reduce employee turnover. The participants comprised 3 senior healthcare managers located in central Texas responsible for hiring, firing, training, supervising, and successfully using strategies to reduce employee turnover. Herzberg's motivation-hygiene theory provided the conceptual framework. Data were collected from semistructured interviews and a review of company documents. Thematic analysis of the data resulted in 5 …
Strategies Middle Managers Of Nonprofit Health Care Organizations Use To Motivate Their Administrative Workforce, Chastidy Elliott
Strategies Middle Managers Of Nonprofit Health Care Organizations Use To Motivate Their Administrative Workforce, Chastidy Elliott
Walden Dissertations and Doctoral Studies
Despite the awareness of employee motivation among scholars and business leaders, many American workers attest to being unmotivated. A lack of employee motivation can lead to negative business outcomes. Therefore, middle managers may experience challenges in identifying strategies to motivate their staff. Grounded in the path-goal theory, the purpose of this qualitative multiple case study was to explore nonprofit health care organization middle managers' motivational strategies for the administrative workforce. The participants were comprised of 13 middle managers in the United States who supervised administrative teams of 4 or more members for over 2 years and effectively implemented motivational strategies. …
Strategies Healthcare Managers Use To Reduce Employee Turnover, Christopher Sean Atkins
Strategies Healthcare Managers Use To Reduce Employee Turnover, Christopher Sean Atkins
Walden Dissertations and Doctoral Studies
Healthcare managers who are unaware of the various strategies that exist for reducing turnover could adversely affect patient care, organizational morale and performance, and the achievement of organizational goals. The purpose of this qualitative multiple case study was to explore strategies healthcare supervisors used to reduce employee turnover. The participants comprised 3 senior healthcare managers located in central Texas responsible for hiring, firing, training, supervising, and successfully using strategies to reduce employee turnover. Herzberg's motivation-hygiene theory provided the conceptual framework. Data were collected from semistructured interviews and a review of company documents. Thematic analysis of the data resulted in 5 …
Relation Between Employee Learning, Emotional Intelligence, And Organizational Performance, Jose A. Lopez-Martinez
Relation Between Employee Learning, Emotional Intelligence, And Organizational Performance, Jose A. Lopez-Martinez
Walden Dissertations and Doctoral Studies
Many managers of Puerto Rican corporations have not been able to assist employees in their recovery from the devastation left by Hurricane Maria. This lack of assistance has resulted in high employee attrition rates, low productivity, anxiety, isolation, anguish, despair, panic attacks, and depression. Scholarly literature lacks research on emotional intelligence and learning in corporate, postdisaster contexts; both capacities may mitigate employee stress due to the uncertainty inherent in postdisaster conditions and motivate employees to persevere in the face of adversity. The purpose of this quantitative study was to assess the relationship between employee learning, emotional intelligence, and organizational performance. …
Technology And Organizational Decision-Making: A Qualitative Case Study Approach, Brad Marcus Mcrae
Technology And Organizational Decision-Making: A Qualitative Case Study Approach, Brad Marcus Mcrae
Walden Dissertations and Doctoral Studies
Technology and communication skills simultaneously increase organizational productivity and decision-making. However, excessive use of technology to make decisions can diminish the added benefits that nonverbal communication can bring. The interpersonal sensitivity effects on perception of service quality model, face-to-face communication versus teleconferencing, the technology acceptance model, and decision-making were the conceptual framework of the study. The research questions examined how excessive use of technology to make decisions can diminish the added benefits that nonverbal communication can bring to organizational leadership decision-making. Employing an exploratory multiple case study design, organizational leaders from the Southern California region, ranging in seniority from team-leader …
Sustainability Strategies For Nonprofit Organizations During General Economic Downturns, Lakesha T. Brown
Sustainability Strategies For Nonprofit Organizations During General Economic Downturns, Lakesha T. Brown
Walden Dissertations and Doctoral Studies
Many leaders of nonprofit organizations (NPOs) lack strategies to build and maintain a financially sustainable organization to continue providing vital social services. The purpose of this single case study was to explore the financial strategies some NPO leaders used to maintain financial sustainability during general economic downturns. Five purposively selected leaders of an NPO in northwestern Indiana participated in the study. The resource dependency theory and the change management theory were the conceptual frameworks that guided the study. Data were collected from face-to-face and telephone interviews and a review of company documentation. Member checking was conducted with participants and data …
Exploring Financial Management Practices Of Small And Medium-Sized Enterprises In Nigeria, Alero Theodora Obazee
Exploring Financial Management Practices Of Small And Medium-Sized Enterprises In Nigeria, Alero Theodora Obazee
Walden Dissertations and Doctoral Studies
Most owners of small and medium-sized enterprises (SMEs) in Nigeria are inadequately prepared to perform the financial management tasks required for business sustainability. This case study, guided by institutional theory, was conducted to explore how SME owners can be prepared to implement financial management effectively for business sustainability in Edo state, Nigeria. The research question addressed the understanding of experienced SME owners regarding how they can develop necessary financial management skills for sustaining a business in Edo state. Data were collected using semistructured interview, and field notes from 15 SME owners in Edo state who had prior knowledge of, experience …
Bicultural Managers’ Competencies And Multicultural Team Effectiveness, Eric Tetteh Batsa
Bicultural Managers’ Competencies And Multicultural Team Effectiveness, Eric Tetteh Batsa
Walden Dissertations and Doctoral Studies
Biculturals are increasingly recognized as an important segment of managers, yet U.S.-based global organizations’ limited knowledge and recognition of this group’s distinctive experiences and related implications within their work environment limit the value placed on bicultural managers’ leadership of multicultural teams and the use of their competencies and skills to improve the effectiveness of multicultural teams. Notwithstanding, traditional leadership models are lacking in diversity and unanswered questions remain regarding the role of multiculturalism in global leadership and team effectiveness. The purpose of this qualitative exploratory multiple case study was to gain deeper understanding of the management experiences of biculturals in …
Leadership Strategies To Sustain Small Fitness Businesses, Jacqueline Renee Robertson
Leadership Strategies To Sustain Small Fitness Businesses, Jacqueline Renee Robertson
Walden Dissertations and Doctoral Studies
The development and sustainability of small businesses impact the U.S. economy. Owners of small businesses created 65.9% of new jobs between 2000 and 2017. Over 99.9% of known U.S. firms were small businesses. The purpose of this multiple case study was to explore the leadership strategies small fitness business owners implemented to sustain their businesses for longer than 5 years. The conceptual framework for this study was the servant leadership theory. The population for the study included 5 owners of small fitness businesses in the southeastern region of the U.S. who used leadership strategies to sustain their businesses for longer …
Improving Organizational Performance In Mixed Design Organizations Through Cultures Of Trust, Mary M. Rydesky
Improving Organizational Performance In Mixed Design Organizations Through Cultures Of Trust, Mary M. Rydesky
Walden Dissertations and Doctoral Studies
The effect of trust on employees’ business processes and work outcomes is an important focus for managers because more businesses have combined centralized and remote work environments in mixed-design organizations (MDOs). A multiple case study was conducted to explore successful strategies that 9 business leaders and managers in 5 service sector MDOs in Alaska and the Pacific Northwest region of the United States used to improve organizational performance by successfully building organizational cultures of trust. Leader–member exchange served as the conceptual framework for this study. Data were collected using semistructured interviews and documents as secondary sources. Thematic analysis was used …
Relationship Between Time Estimation, Cost Estimation, And Project Performance, Eyas Nakhleh
Relationship Between Time Estimation, Cost Estimation, And Project Performance, Eyas Nakhleh
Walden Dissertations and Doctoral Studies
Although the project management role is increasing, project failure rates remain high. Project time and cost are 2 project factors that can affect the performance of the projects. The purpose of this correlational study was to examine the relationship between time estimation, cost estimation, and project performance. Data collection involved a purposive sample of 67 project sponsors, managers, and coordinators in Qatar. The theoretical framework was the iron triangle, also known as the triple constraints. Participants were randomly invited to answer 18 questions using the project implementation profile instrument. A standard multiple regression analysis was used to examine the correlation …
Lesbian, Gay, Bisexual, Transgender, And Questioning Youth Services In Urban Homeless Shelters, Rajahm Sellers
Lesbian, Gay, Bisexual, Transgender, And Questioning Youth Services In Urban Homeless Shelters, Rajahm Sellers
Walden Dissertations and Doctoral Studies
Homeless shelter administrators provide shelter, food, and other basic needs to the homeless population. Because policies, environments, and services adhere to the general population, lesbian, gay, bisexual, transgendered, and questioning (LGBTQ) youth suffer when homeless shelter administrators do not address specific needs. The purpose of this study was to examine the perceptions of homeless shelter administrators and bridge the gap in knowledge about the policies and environments that impact the homeless LGBTQ youth community. The theoretical framework for this study was Tajfel and Turner's theory of social identity. Research questions included significant differences between developed shelter policies and environments based …
Retention Strategies For Oil And Gas Industry Managers, Faye Gerard
Retention Strategies For Oil And Gas Industry Managers, Faye Gerard
Walden Dissertations and Doctoral Studies
The turnover cost of specialized employees in the oil and gas industry can exceed 400% of an employee's annual salary. The purpose of this multiple case study was to explore successful strategies that oil and gas company managers used to retain specialized employees. The specific population for the study was 8 managers from 4 oil and gas companies in a metropolitan city in the southern United States, which included 5 hiring managers and 3 engineering managers who had demonstrated success in retaining specialized employees. The conceptual lens used in this research study was the job embeddedness theory. Study data were …
Managing Customer Complaints In Online Auction Markets, Mohammad Mousavi
Managing Customer Complaints In Online Auction Markets, Mohammad Mousavi
Walden Dissertations and Doctoral Studies
The purpose of this multiple case study was to explore strategies managers in the online auction industry used to manage customer complaints to improve customer satisfaction. The targeted population consisted of 4 managers of online auction companies in the southwestern region of the United States. The conceptual framework for the study was Argyris and Sch�n's double-loop learning theory. Data were collected via semistructured interviews with business managers, observation of company operations and behaviors, review of documentation, and member-checking activities. Data analysis consisted of text interpretation of data and notes using coding techniques. Data analysis resulted in 5 themes: business orientation, …
Small Construction Business Owners' Strategies For Employee Retention, Charles H. Griner
Small Construction Business Owners' Strategies For Employee Retention, Charles H. Griner
Walden Dissertations and Doctoral Studies
Thirty-four percent of people in the United States of America work for businesses that employ fewer than 100 people. However, many small business owners lack the strategies necessary to retain their valuable employees. Businesses that fail to retain valuable employees are as much as 28% less efficient. The purpose of this qualitative multiple case study was to explore strategies small construction business owners use to retain their valuable employees. Contingency theory provided the conceptual framework. The participants were three owners of three small businesses in the construction industry located in Mississippi which implemented successful policies and procedures to retain their …
The Role Of Strategic Leadership In The Profitability Of Large Organizations, Bernard Yaw Owusu-Boadi
The Role Of Strategic Leadership In The Profitability Of Large Organizations, Bernard Yaw Owusu-Boadi
Walden Dissertations and Doctoral Studies
Large organizations in the United States endure a 30%-50% failure to achieve profitability. Senior executives' lack of strategies to ensure profitability diminish performance and economic growth. The purpose of this qualitative single case study was to explore strategies senior executives use to ensure profitability in large tax preparation organizations. The conceptual framework for this study was the resource-based view theory. The sample consisted of 2 board members and 3 senior leaders from a large tax preparation organization located in the United States. Study site participants had at least 15 years of experience in enhancing organizational profitability and 5 years of …
Building Workforce Capability In Nonprofit Organizations, Catherine Byrnes Smoyer
Building Workforce Capability In Nonprofit Organizations, Catherine Byrnes Smoyer
Walden Dissertations and Doctoral Studies
Leaders of nonprofit organizations in the United States must build workforce capabilities to meet increasing demands for services. This single-case study explored strategies nonprofit leaders used to build workforce capability to address increasing service demands. The conceptual lens for this study was the full-range leadership theory. Data were collected through semistructured interviews from a purposeful sample of 3 senior executives of a single nonprofit organization located in the midwestern region of the United States. Information from internal and external documents and publicly available documents also provided data. Information and data sources included internal organizational and workforce performance data, strategy plans …
Social Entrepreneurship: Exploring The Bricolage Model In Nigeria, Michael Ogunleye
Social Entrepreneurship: Exploring The Bricolage Model In Nigeria, Michael Ogunleye
Walden Dissertations and Doctoral Studies
Nigerian entrepreneurs face government barriers and lack the skills and awareness needed for successfully creating and scaling public value in resource-constrained environments. The concept of bricolage, which involves doing business by making do with resources at hand, has been addressed in the literature, but not as it occurs among Nigerian entrepreneurs. This study was conducted with the aim of narrowing this gap in knowledge by exploring how Nigerian entrepreneurs have successfully carried out their businesses. The research question addressed how Nigerian entrepreneurs overcame critical situations to successfully address the challenges of scaling and creating public value, and whether the theory …
Factors That Predict The Adoption Of Online Shopping In Saudi Arabia, Momen Nachar
Factors That Predict The Adoption Of Online Shopping In Saudi Arabia, Momen Nachar
Walden Dissertations and Doctoral Studies
Despite the increased numbers of online consumers, e-commerce growth is slow in the Kingdom of Saudi Arabia. In this correlational study, the technology acceptance model (TAM) was used as a theoretical framework to examine whether perceived ease of use of e-commerce platforms and perceived usefulness of e-commerce platforms could predict consumers' intention to adopt shopping online. A pre-existing TAM survey instrument was used to collect data from consumers (N = 95) who live in a City and have shopped at least once online. The regression analysis confirmed a positive statistically significant relationship between perceived ease of use of e-commerce platforms …
Exploring Information Technology Return On Investment Reports For Planning, Budgeting, And Implementation, Constantine Bitwayiki
Exploring Information Technology Return On Investment Reports For Planning, Budgeting, And Implementation, Constantine Bitwayiki
Walden Dissertations and Doctoral Studies
The failure rate of new government information technology (IT) projects in developing countries is high, with 35% classified as total failures and approximately 50% as partial failures. The population for this study was 10 senior managers of a public sector organization in Uganda selected because of high IT project successes achieved through leveraging IT return on investment (ROI) reports. The purpose of this qualitative single-case study was to explore the strategies Ugandan senior public sector officials used to leverage IT ROI reports during planning, budgeting, and implementation of IT projects to reduce failure rates. The conceptual frameworks were the strategic …
Leadership Strategies To Reduce Occupational Fraud In Banking, Vincent Dewayne Edwards
Leadership Strategies To Reduce Occupational Fraud In Banking, Vincent Dewayne Edwards
Walden Dissertations and Doctoral Studies
Banks are in a precarious position due to increasing corporate losses from prolonged instances of employee-driven occupational fraud. The purpose of this single case study was to explore the leadership strategies some bank leaders used to reduce corporate losses from occupational fraud. The fraud triangle theory was the conceptual framework for this study. Data collection consisted of semistructured interviews with 11 bank managers at various levels within the bank, and a focus group session with 8 frontline managers. Data were analyzed using Yin's 5-step data analysis process, which entailed descriptive coding and sequential review of the interview transcripts. Member checks …
Strategies To Reduce Employee Turnover In Clinical Logistics, Brenda Marc Simon
Strategies To Reduce Employee Turnover In Clinical Logistics, Brenda Marc Simon
Walden Dissertations and Doctoral Studies
Clinical supply chain managers who do not apply effective employee turnover strategies could negatively affect team performance, employee morale, employee well-being, patient outcomes, productivity, profitability, and the sustainability of organizational activities. The purpose of this multiple case study was to explore strategies that supply chain managers used to decrease employee turnover in clinical logistics organizations. The targeted population consisted of 6 clinical logistics supply chain managers working in 6 community hospitals located in Maryland who had experience implementing successful strategies to decrease employee turnover. The servant leadership theory served as the study's framework. Data collection included semistructured interviews and a …
Managers' Views On Path-Breaking Interventions To Support Effective New Public Management In Nigeria, Chika Raymond Odimara
Managers' Views On Path-Breaking Interventions To Support Effective New Public Management In Nigeria, Chika Raymond Odimara
Walden Dissertations and Doctoral Studies
Implementing public sector reform in Nigeria is complex. Although government effectiveness is important for citizens' welfare, little evidence links management practices for effective public service delivery for low-income populations in developing countries. The purpose of this qualitative, multiple case study was to explore views of public agency managers in Nigeria on putting progressive interventions into practice to improve public services and change social outcomes for this population. The conceptual framework of the proposed study was path dependency, defined as increasing returns, positive feedback, or self-reinforcing processes, which are significant in understanding the challenges of formal and intentional reform programs. Seven …
Strategies To Reduce Employee Turnover To Increase Profitability In A College Workplace, Cremaya Pariscene Lewis-Wilson
Strategies To Reduce Employee Turnover To Increase Profitability In A College Workplace, Cremaya Pariscene Lewis-Wilson
Walden Dissertations and Doctoral Studies
Employee turnover disrupts organizational functioning, service delivery, and administration. The purpose of this qualitative single case study was to explore strategies that some college administrators used to reduce employee turnover in the workplace to increase profitability. The population for the study included 3 administrators in a senior (4-year) college in the southeastern region of the United States who developed and implemented successful strategies to reduce employee turnover. Data were collected from semistructured interviews with college administrators and from publicly available organizational documents. Transformational leadership was the conceptual framework for this study. Data analysis included inductive analysis guided by transformational leadership …
Management Strategies To Address The Substance-Impaired Healthcare Professional In The Workplace, Anna Marie Smith
Management Strategies To Address The Substance-Impaired Healthcare Professional In The Workplace, Anna Marie Smith
Walden Dissertations and Doctoral Studies
Healthcare professionals who practice while impaired by alcohol or drugs endanger the well-being of patients. In the workplace, the substance-impaired healthcare professional poses challenges for healthcare leaders who are responsible for the provision of safe patient care and safe work environments. The purpose of this multiple case study was to explore management strategies used by some healthcare organizational leaders to address the substance-impaired healthcare professional in the workplace. The conceptual framework for this study drew upon the legal and ethical concepts of due diligence. Data collection consisted of surveys of 40 managers and supervisors, and 3 senior leaders, semi structured …
Leadership Strategies For Increasing Employee Engagement In The Service Industry, Yavonda Malia Ulfig
Leadership Strategies For Increasing Employee Engagement In The Service Industry, Yavonda Malia Ulfig
Walden Dissertations and Doctoral Studies
Companies lose an average of $1,000 in profit each year for every employee who feels disengaged and uncommitted to the firm's success. Employee engagement is critical to an organization's productivity, profitability, and competitive edge. The purpose of this single case study was to explore strategies that business leaders in a service organization use to increase employee engagement and work performance. The conceptual framework for this study was Homans's social exchange theory. A purposeful sample of 6 company leaders participated in the study based on their success in developing strategies that enhanced employee engagement and performance in an advertising services firm …