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Functional Analysis: Deriving Systems Knowledge From Bibliographic Information Resources, R. Watts, A. Porter, Cherie C. Trumbach Jan 1999

Functional Analysis: Deriving Systems Knowledge From Bibliographic Information Resources, R. Watts, A. Porter, Cherie C. Trumbach

Management Faculty Publications

Analyses of particular technology developments provide vital managerial intelligence. Framing of such analyses is key to maximize their managerial value. This paper presents a case analysis of automotive fuel efficiency technologies, posed as a functional analysis, rather than as a technology analysis. This functional perspective provides a systems frame of reference, yielding enhanced managerial knowledge. The case illustrates the use of bibliometric methods to glean systems intelligence from large abstract databases.


Tools And Techniques Of Quality Management: An Empirical Investigation Of Their Impact On Performance, Vijay R. Kannan, Keah-Choon Tan University Of Nevada, Robert B. Handfield, Soumen Ghosh Jan 1999

Tools And Techniques Of Quality Management: An Empirical Investigation Of Their Impact On Performance, Vijay R. Kannan, Keah-Choon Tan University Of Nevada, Robert B. Handfield, Soumen Ghosh

Management Faculty Publications

An investigation of quality management at an operational rather than a strategic level is described. Using a survey of senior quality personnel, data were collected on four aspects of quality: management; quality tools; documentation; and the dimensions of quality that companies measure. Regression analysis confirms suggestions in the literature that company performance is positively affected by a culture in which quality is ingrained. Moreover, it identifies positive relationships between several widely used operational practices and company performance.


Stakeholders, Social Responsibility, And Performance: Empirical Evidence And Theoretical Perspectives, Jeffrey S. Harrison, R. Edward Freeman Jan 1999

Stakeholders, Social Responsibility, And Performance: Empirical Evidence And Theoretical Perspectives, Jeffrey S. Harrison, R. Edward Freeman

Management Faculty Publications

The management of competing stakeholder interests has emerged as a significant topic in the management literature. Related issues are the relationship between stakeholder management and the perception that a firm is socially responsible, and the performance implications of both stakeholder management and social responsibility. Theory and models surrounding these issues are abundant, but empirical research is in an early stage. This research forum reports six excellent efforts to tackle fundamental ideas about stakeholders, social responsibility, and performance.