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Cross-Functional Partnering And Empowerment In Storagetek Business Unit: Action Research Project, David Opp

Regis University Student Publications (comprehensive collection)

Employees in Corporate Printing, Literature Distribution, and Software Manufacturing at StorageTek believed empowerment and cross-functional partnering was not meeting their expectations. Based on this information, an action research project was executed to look at the reasons for this feedback, and recommend corrective action to this issue. The process started with the facilitator of the project creating a collaborative team. The team used secondary data, and collected data through individual interviews, group interviews, and focus group meetings. The data analysis resulted in the recommendation that changes to training, goal defining, job titles, task clarification, and to the rewards and recognition be …