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Improving The Quality Of The Documentation System In A Health Care Environment, Kenneth Ho
Improving The Quality Of The Documentation System In A Health Care Environment, Kenneth Ho
Regis University Student Publications (comprehensive collection)
An effective documentation system in a managed care organization is complicated yet important in today's business environment. Being too busy taking care of patients, health care professionals often fall behind in paperwork and quality care provided. An action research model developed by Cummings and Worley (2001) was utilized to assess the organization's status. Data collection methods included survey questionnaires, group interviews, and secondary data. A collaborative team approach designed to reach a consensus decision was used in the evaluation, interpretation, and validation of the information collected. Three intervention methods relating to training and education, teamwork, and staff knowledge and skills …
Using Action Research To Improve A College Admissions Process, Elizabeth Broughton
Using Action Research To Improve A College Admissions Process, Elizabeth Broughton
Regis University Student Publications (comprehensive collection)
By using the Cummings and Worley action research model, a community college's admissions process is examined to discover ways of improving the process by increasing student understandability while yielding higher quality data for institutional decision making. Action research is the methodology chosen because the exact deterrents along with the best solutions are uncertain, and would be discovered collaboratively. As part of the research process, the college's history, mission, and outside influences are examined, as well as the components of quality data. The project's data gathering methods included student and staff questionnaires, observations, and secondary data. In response to the results, …