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Customer Characteristics’ Influence On Online Trust In Developing Countries: An Examination Of Confidence Level, Mira Kartiwi
Customer Characteristics’ Influence On Online Trust In Developing Countries: An Examination Of Confidence Level, Mira Kartiwi
Faculty of Commerce - Papers (Archive)
The advent of E-commerce opens an opportunity for fostering an environment that promotes the globalisation of markets throughout the world, especially those in developing countries like Indonesia. The importance of trust as a key facilitator of E-commerce is increasingly being recognized in academic and practitioner communities. However, empirical research in this area has been overwhelmed by contradictory conceptions of the trust construct, while inadequate attention has been paid to the influence of trust constructs on E-commerce development in different cultural environments and settings. Within these constructs, a number of consumer characteristics – such as gender and age – potentially might …
Dynamics Of Trust In Guanxi Networks, Roy Y. J. Chua, Michael W. Morris
Dynamics Of Trust In Guanxi Networks, Roy Y. J. Chua, Michael W. Morris
Research Collection Lee Kong Chian School Of Business
Interpersonal trust is an important element of Chinese guanxi network. In this chapter, we examine Chinese guanxi network from a trust perspective. We adopt the distinction that trust could be built on either a socio-emotional basis (affect-based trust) or an instrumental basis (cognition-based trust) and use this lens to examine cultural differences in Chinese and Western social networks. Specifically, we will discuss (a) how the two dimensions of trust are related in the Chinese versus American context, and (b) how affect-based trust is associated with different forms of social exchange in Chinese versus American social networks. Because dyadic relationships are …
Macroeconomic Risk Factors In Australian Commercial Real Estate, Listed Property Trust And Property Sector Stock Returns, Tracey West, Andrew C. Worthington
Macroeconomic Risk Factors In Australian Commercial Real Estate, Listed Property Trust And Property Sector Stock Returns, Tracey West, Andrew C. Worthington
Faculty of Commerce - Papers (Archive)
This paper employs a Generalised Autoregressive Conditional Heteroskedasticity in Mean (GARCH-M) model to consider the effect of macroeconomic factors on Australian property returns over the period 1985 to 2002. Three direct (office, retail and industrial property) and two indirect (listed property trust and property stock) returns are included in the analysis, along with market returns, short, medium and long-term interest rates, expected and unexpected inflation, construction activity and industrial employment and production. In general, the macroeconomic factors examined are found to be significant risk factors in Australian commercial property returns. However, the results also indicate that forecast accuracy in these …
A Model Of Trust Between Branch Managers And Loan Officers Of Indian Banks, S. Bhati
A Model Of Trust Between Branch Managers And Loan Officers Of Indian Banks, S. Bhati
Faculty of Business - Accounting & Finance Working Papers
The lending climate for banks in India is very different from those in western countries. Banks in India undertake many additional risks when they lend to customers . Also, there are a number of impediments for banks in India for recovering their loans. Some of these impediments have been put in place due to the government policies. Others have been created due to lack of proper legal protection to banks. The instrument based quantitative methods have limitations in evaluating the lending risk for banks in India because instrument based methods use variables which cannot be accurately described and measured by …
Conceptualization Of Trust, Commitment, And Understanding The Relationships Between Trust, Commitment, And Willingness To Try Internet Banking Services, Siew Tong Fock, Hian Chye Koh
Conceptualization Of Trust, Commitment, And Understanding The Relationships Between Trust, Commitment, And Willingness To Try Internet Banking Services, Siew Tong Fock, Hian Chye Koh
Research Collection Lee Kong Chian School Of Business
This paper examines trust and commitment and their antecedents and consequences within the context of Internet banking, based on data collected from a survey of 500 Singapore undergraduates. After the establishment of a conceptual model that links trust and commitment to the willingness to try Internet banking, the empirical findings show that higher levels of trust and commitment are significantly associated with a greater willingness to try Internet banking. The paper also investigates security, ethics, privacy, openness, the speed of response, quality of information, regulatory control, technology advancement, and reputation as determinants of trust. Of these, security, regulatory control, technology …
Consumers’ Attitudes Of E-Commerce In China, Hongjiang Xu, Xiaowen Zou, Hengshan Wang
Consumers’ Attitudes Of E-Commerce In China, Hongjiang Xu, Xiaowen Zou, Hengshan Wang
Scholarship and Professional Work - Business
This research studied the problem of B2C and C2C
consumers’ attitudes towards trust of the business
transaction process in China by using the
“Consumer Attitudes towards Trust in the e-
Business Model.” Four factors in the model were
analyzed, privacy, security, financial institution and
trusted seal. From this analysis, the conclusion on
the consumers’ attitudes was drawn.