Digital Commons Network^™

How The Finance Industry Is Shaped By Technology – A Corporate Experience, Max Pabin

Finance Undergraduate Honors Theses

For this paper, I want to analyze how new technology affects the financial industry for individual clients. My internship at Fidelity Investments provided me with a back-end view of the technology used for clients, while my Chase experience has provided me with an in-depth view of how clients use technology daily. I believe that the financial services industry is being taken over by new technology. This has created a new experience for customers that has made it easier for them to bank, apply for credit, and invest their money. I find this subject to be very interesting as someone who …

Lucky’S Legacy: Determining An Effective Relationship Between Music And Business Management Principles, Jacob Joseph

Honors Projects

The Recognition-Conversation-Reflection (hereafter “RCR”) framework is modeled after popular change management frameworks for accomplishing projects and goals, utilizing concepts found often in business management and strategy. While traditionally these ideas are found in the workplace, they also serve as complex practices that can be used in various contexts. The music industry is composed of a plethora of professions exploring vast genres and interpretations of melody around the world. Despite its diverse perspectives, music is rooted in performance involving ensembles of varying capacities. With the complexities of the RCR framework and the diversity of the music industry, the question I looked …

Construction Industry: Profitable Corporate Sustainability Strategies And Processes Achieve Competitive Advantage, Chad Justin Czelusniak-Serviss

Walden Dissertations and Doctoral Studies

Some construction industry managers lack strategies to integrate corporate sustainability strategies and processes for competitive advantage, which causes limited profitability. Grounded in the general systems theory, the purpose of this multiple case study was to explore corporate sustainability strategies and processes senior and mid-level construction industry managers use to achieve competitive advantage in the United States. The participants were eight senior/mid-level construction industry managers from eight different construction industry organizations with at least five years of experience in the construction industry who utilized corporate sustainability strategies and processes. Data were collected using semistructured interviews. Three themes emerged using thematic analysis: …

Emotional Intelligence Among Nigerian Construction Project Leaders During Periods Of Uncertainty, Ibrahim Hassan Mashi

Walden Dissertations and Doctoral Studies

Some construction project leaders in Nigeria have exhibited leadership ineffectiveness during periods of uncertainty due to a lack of emotional intelligence (EI) engagement. This has led to poor performance of construction projects in Nigeria. The purpose of this qualitative exploratory case study was to explore the engagement of EI in enhancing leadership effectiveness among construction project leaders in Nigeria during periods of uncertainty. Fifteen participants involving construction project leaders were selected through purposeful sampling from five construction firms in Abuja, Nigeria. The target participants were specifically chosen for their expertise and experience to ensure that the information created is relevant …

Construction Industry: Profitable Corporate Sustainability Strategies And Processes Achieve Competitive Advantage, Chad Justin Czelusniak-Serviss

Walden Dissertations and Doctoral Studies

Some construction industry managers lack strategies to integrate corporate sustainability strategies and processes for competitive advantage, which causes limited profitability. Grounded in the general systems theory, the purpose of this multiple case study was to explore corporate sustainability strategies and processes senior and mid-level construction industry managers use to achieve competitive advantage in the United States. The participants were eight senior/mid-level construction industry managers from eight different construction industry organizations with at least five years of experience in the construction industry who utilized corporate sustainability strategies and processes. Data were collected using semistructured interviews. Three themes emerged using thematic analysis: …

The Effect Of Employee Appreciation Methods On Job Satisfaction Of Higher Education Support Staff, Joanna Carter

Walden Dissertations and Doctoral Studies

Almost 80% of U.S. companies have an employee recognition program. Although there is a great deal of research on the factors that affect employees' job satisfaction in general, little is known about the effect of employee appreciation methods on support staff's job satisfaction within higher education institutions. The purpose of this quantitative study was to determine the effect of seven employee appreciation methods on the job satisfaction of support staff within higher education institutions. The study's theoretical framework consisted of Abraham Maslow’s theory of motivation, Victor Vroom’s expectancy theory, Frederick Herzberg’s motivation-hygiene theory, and Arne Kallenberg’s theory of job satisfaction. …

The Effect Of Employee Appreciation Methods On Job Satisfaction Of Higher Education Support Staff, Joanna Carter

Walden Dissertations and Doctoral Studies

Almost 80% of U.S. companies have an employee recognition program. Although there is a great deal of research on the factors that affect employees' job satisfaction in general, little is known about the effect of employee appreciation methods on support staff's job satisfaction within higher education institutions. The purpose of this quantitative study was to determine the effect of seven employee appreciation methods on the job satisfaction of support staff within higher education institutions. The study's theoretical framework consisted of Abraham Maslow’s theory of motivation, Victor Vroom’s expectancy theory, Frederick Herzberg’s motivation-hygiene theory, and Arne Kallenberg’s theory of job satisfaction. …

Emotional Intelligence Among Nigerian Construction Project Leaders During Periods Of Uncertainty, Ibrahim Hassan Mashi

Walden Dissertations and Doctoral Studies

Some construction project leaders in Nigeria have exhibited leadership ineffectiveness during periods of uncertainty due to a lack of emotional intelligence (EI) engagement. This has led to poor performance of construction projects in Nigeria. The purpose of this qualitative exploratory case study was to explore the engagement of EI in enhancing leadership effectiveness among construction project leaders in Nigeria during periods of uncertainty. Fifteen participants involving construction project leaders were selected through purposeful sampling from five construction firms in Abuja, Nigeria. The target participants were specifically chosen for their expertise and experience to ensure that the information created is relevant …

An Examination Of Leading Through Change Using Snyder’S Hope Theory And Lewin’S 3-Step Model, Scott E. Sorensen

Theses and Dissertations

Never has the world experienced such rapid change, and the environment in which organizations operate necessitates increased change capability and organizational agility (Argyris, 1991). Strebel (1996) found success rates for change initiatives in Fortune 1000 companies ranged from a low of 20% to a high of 50%. Later studies would substantiate Strebel’s (1996) findings, claiming that, on average, failure rates of transformational change initiatives approach 70% (Beer & Nohria, 2000; Sirkin et al., 2005). Suppose this is so, and companies wish to thrive in such a dynamic environment. A fundamental understanding of why change efforts fail and how to drive …

Improving India’S Traffic Management Using Intelligent Transportation Systems, Umesh Makhloga

Electronic Theses, Projects, and Dissertations

India is one of the largest developing countries in the whole world. There is an increasing trend in the number of vehicles on the roads of India. The increasing number of vehicles leads to rising congestion in large cities. The primary purpose of this project is to determine a proper strategy to solve some of the traffic problems in India like inadequate mass transit, time delays, and blockage on road causing mergers resulting in fatal injuries. The development of effective strategic terms for operating the traffic system of India will need the incorporation of Intelligent Transportation Systems. In this study, …

Marching Forward: A Qualitative Examination Of Adapting Enlisted Veteran Leadership Skills In The Corporate Environment, Casey W. Jensen

Dissertations

planning, resource utilization, and conforming to corporate policies all required adaptation. Veterans primarily adapt their leadership skills through internal and external networking, mentors, coaches, managing and resetting expectations, and understanding light and dark ambiguity. The theoretical contributions of this research are in paternalistic leadership and veteran enlisted research. The practical implications assist veterans in understanding how to adapt and strategies to adapt their skills. In addition, managers and peers may use this research to understand veterans' challenges better when leaving military service. Next, talent acquisition professionals can use this research to better identify military veteran candidates for specific roles and …

The Museum Professionals’ Experiences Survey: Assessing Motivational Processes In Museums Through The Context Of The Organizing Framework, Devin E. Geraci

Museum Studies Theses

Through the development and evaluation of the Museum Professionals’ Experiences Survey, this research blends Museum Studies and Organizational Behavior to understand managers’ perceptions regarding employee motivation, key drivers of motivation, trends in professional experiences’, and the different experiences of management and non-management personnel in the context of museum workplaces. With responses from 276 museum professionals in the United States, the application of this knowledge can be used to develop a workplace climate that encourages job satisfaction, high performance, and organizational commitment, and thus more positive outcomes for the museum. Recent controversies and public testimonies are evidence of negative professional experiences …

Factors Determining Attraction Of Neurodivergent Applicants To Organizations, Barri Levitt

Senior Honors Papers / Undergraduate Theses

Neurodivergence is used to describe a broad range of neurodevelopmental differences that result in a distinct set of challenges for individuals in interacting with the world around them. Within Diversity, Equity and Inclusion campaigns, neurodiversity is the term used to describe the composition of a space to include neurodivergent and neurotypical individuals. The unique perspectives that come from workplace neurodiversity are a valuable tool, yet companies are routinely missing out on the addition of neurodivergent individuals because of current hiring practices. This study was developed using the theoretical bases of person-organization fit, which emphasizes value congruence between organizations and employees, …

Case Study Of Otis: Diversity, Equity, Inclusion, Belonging, And Mattering In Onboarding Practices, Caitlin Skolasky

Management Undergraduate Honors Theses

It was during the Summer of 2021 that I completed a sales internship at Otis Elevator Company in Nashville, Tennessee. Throughout this time, other interns and I conducted a project regarding the diversity, equity, inclusion, belonging and mattering (DEIBM) aspects of onboarding. After presenting ways that their company could improve the process, I wanted to dive deeper into the many different topics that this can cover for all organizations. It is important to note just how crucial the onboarding process as well as the variety of applicants that employers should understand the pain points of is when it comes to …

The Four Agreements Analysis Los Cuatro Acuerdos De Don Miguel Ruíz, Dulce Morales

Electronic Theses, Projects, and Dissertations

The Toltecs were an indigenous Mexican culture of great warriors and artists with a very unique wisdom on life and behavior, that lived around 1000 years ago. Their extended knowledge on life and behavior certainly can be of help on developing a great leader in any organization based on the four agreements they practiced to better themselves spiritually, emotionally and physically. Therefore, Don Miguel Ruiz did some research of the Toltecs Wisdom and learn more about these four agreements:

1. Be impeccable with your word.
2. Don’t take anything personally.
3. Don’t make assumptions.
4. Always do your best.

After learning how to apply …

Phenomenological Study On Leaders With Heart: Examining The Effects Of Heart-Led Leadership With Remote Employees, Aries Sanders

Dissertations

Purpose: The purpose of this qualitative phenomenological study is to examine and describe how exemplary leaders of remote teams lead from the heart, using Mark Crowley’s four principles to accomplish extraordinary results in organizations.

Methodology: This qualitative phenomenological study examines and describes how exemplary leaders of remote teams at Fortune Global 500 companies who lead from the heart using Mark Crowley’s four principles accomplish extraordinary results in an organization. The research study is qualitative. The qualitative method was chosen to describe and understand the lived human experience. The study aims to uncover and explain patterns to make a scholarly contribution …

Creation Of A Home Bakery: A Business Plan, Erika Prusak

Honors Projects

Nothing exemplifies business knowledge more than creation of a business plan, and subsequently, creation of a business. Both pull together business knowledge of marketing, management, accounting, business law, supply chain, and finance. Business knowledge is then tied together with the mentality needed of an entrepreneur to tackle challenges and thrive for the moments when everything works out perfectly. Completing a business plan will organize my ideas and help me see my business clearly. It will help me identifies areas that I need to research more as well as areas I cannot figure out until I start it. My business plan …

More Than Just A Workplace: A Case Study Of Diversity, Equity, And Inclusion In Marriott International Inc. Hotels, Julia Selin

Experience Industry Management

Diversity, equity, and inclusion practices are essential for a hotel to function. Having diversity is an important aspect of a company because it allows for multiple perspectives that bring new ideas together, and most importantly multiculturalism. The purpose of this study was to examine the diversity, equity, and inclusion practices in the workplaces of Marriott International Inc. Hotels. Research for this study was conducted using a case study. The results indicated that Marriott values diversity, which is seen though corporate programs and global initiatives. Marriott is an international company that helps create job opportunities around the world and forms mentor …

Construction Management Students Using Technology In The Field, Anthony D. Bongi

Construction Management

This research paper examines the affect technology has had on the desire for college graduates to pursue a career in the field. The idea of college graduates entering directly into a field leadership position was contemplated and discussed. Historically, soft skills such as leadership and communication have been the predominate attributes of any worker expected to run construction in the field. While the importance of these skills hasn’t changed, the importance of technological skills has increased to be considered alongside soft skills. Through an anonymous survey of industry professionals with 10+ years of experience as well as interviews of two …

How Can Design Thinking Transform Diversity Initiatives For Architectural Trade Organizations In The United States?, Leroy Stewart

Dissertations

This study intended to assess design thinking as a variable regarding its utilization as a tool to increase the number of African American architects in the United States. The research was grounded in the speech given by Whitney Young to the American Institute of Architects (AIA) in 1968, and the initial partnership between the AIA and the National Organization of Minority of Architects (NOMA) in 2001 to increase the number of African American architects to 15,000 by 2030. Through the qualitative methodology, via descriptive phenomenological analysis (DPA), fourteen participants, all of whom were African American licensed architects, were interviewed to …

Ceo Types And Firm Efficiency, Lok Chi Lam

Electronic Theses and Dissertations

This paper investigates the connection between CEO types and firm efficiency. I utilize the general ability index (GAI) as a proxy to examine and separate CEO types: generalist CEOs and specialist CEOs. Initially, I applied the pooled ordinary least square (OLS) and fixed effect regression on 26,830 firm-year observations to explore the GAI effect on firm efficiency. The finding shows that GAI has a negative impact on firm efficiency. It indicates that CEOs with lower GAI are better at improving firm efficiency; for instance, specialist CEOs are preferable to generalist CEOs. Further analysis of CEO types using the quadrant method …

Leadership Experiences Of Organization Open Innovation In Caribbean Small And Medium Enterprises, Helen Merlyne Bhola-Paul

Walden Dissertations and Doctoral Studies

Caribbean Small and Medium Enterprises (SMEs) represent 95% of Caribbean businesses and contribute 40% to the region’s GDP; however, they rank lowest at 4% for organization innovation. The general problem addressed in this study was that leaders of SMEs of the Windward Islands in the Caribbean did not have a system in place to lead and promote strategic knowledge sharing to increase open innovation. The purpose of this qualitative multiple case study was to explore the lived experiences of leaders of innovative SMEs in the Windward Islands to manage and lead their organizations to drive organization open innovation in a …

Strategies Retail Managers Use To Retain High-Performing Salespeople, Eric M. Packer

Walden Dissertations and Doctoral Studies

Some retail managers lack strategies to improve the retention of high-performing salespeople. Losing high-performing salespeople leads to capital losses that threaten organizational and community sustainability. Grounded in leader-member exchange leadership theory, the purpose of this qualitative single case study was to explore strategies used by four retail managers to retain high-performing salespeople in Atlanta, Georgia. Data were collected using semistructured interviews and a review of company documents. Data were analyzed using thematic analysis, and three themes emerged: interpersonal relationships, recognition, and operational programs. A key recommendation for retail industry leaders is to develop a culture of trust by demonstrating transparency …

Strategies To Manage Reduced Demand Among Mattress Manufacturers In Puerto Rico, Damaris Rivera Perez

Walden Dissertations and Doctoral Studies

The COVID-19 pandemic reduced consumer demand in Puerto Rico, resulting in manufacturing jobs decreasing from 76,000 in March 2020 to 72,600 in August 2020, and the PMI decreasing falling from 50.5 to 48.1 in the same period. Owners of mattress manufacturing firms in Puerto Rico who lack strategies to increase consumer demand risk financial losses. Grounded in the strategic management theory, the purpose of this qualitative multiple case study was to explore strategies owners of mattress manufacturing firms in Puerto Rico use to increase demand for mattresses. The participants included three owners of mattress manufacturing firms in Puerto Rico who …

Strategies To Manage Reduced Demand Among Mattress Manufacturers In Puerto Rico, Damaris Rivera Perez

Walden Dissertations and Doctoral Studies

The COVID-19 pandemic reduced consumer demand in Puerto Rico, resulting in manufacturing jobs decreasing from 76,000 in March 2020 to 72,600 in August 2020, and the PMI decreasing falling from 50.5 to 48.1 in the same period. Owners of mattress manufacturing firms in Puerto Rico who lack strategies to increase consumer demand risk financial losses. Grounded in the strategic management theory, the purpose of this qualitative multiple case study was to explore strategies owners of mattress manufacturing firms in Puerto Rico use to increase demand for mattresses. The participants included three owners of mattress manufacturing firms in Puerto Rico who …

Strategies To Retain Bank Tellers In The Banking Industry, Travis Deandre Houser

Walden Dissertations and Doctoral Studies

Bank and credit union managers face challenges in preserving bank productivity and competition. Understanding the factors contributing to teller retention is vital for bank and credit union managers to create and implement employee retention strategies. Effective retention strategies may help retain the best tellers to remain competitive in the banking industry. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative multiple case study was to identify successful strategies bank managers use to improve bank teller retention. The participants were six managers from two banks and one credit union in Montgomery, Alabama, who successfully implemented teller retention strategies. Data were …

Emotional Intelligence: Using Relationship Management In Leadership, Lauren Odette

Undergraduate Honors Theses

The professional world is evolving, and business leaders are required to operate in sometimes difficult situations for which they might feel unprepared. While in recent years, research on emotional intelligence has shown to be an important leadership component, it is not always translated successfully to business leadership nor contextualized to young leaders. This project aims to present a workshop to help people in leadership communicate effectively with their employees using skills stemming from increased emotional intelligence. The workshop draws on a range of literature and experiences in leadership training and emotional intelligence. Key concepts that serve as the focal points …

A Dual Perspective Towards Building Resilience In Manufacturing Organizations, Steven A. Fazio

Theses and Dissertations

Modern manufacturing organizations exist in the most complex and competitive environment the world has ever known. This environment consists of demanding customers, enabling, but resource intensive Industry 4.0 technology, dynamic regulations, geopolitical perturbations, and innovative, ever-expanding global competition. Successful manufacturing organizations must excel in this environment while facing emergent disruptions generated as biproducts of complex man-made and natural systems. The research presented in this thesis provides a novel two-sided approach to the creation of resilience in the modern manufacturing organization. First, the systems engineering method is demonstrated as the qualitative framework for building literature-derived organizational resilience factors into organizational structures …

Overcoming The Challenges Of Big Data Analytics Adoption For Small And Medium Sized Enterprises In The Manufacturing Industry, Jolon Koppmann

Electronic Theses, Projects, and Dissertations

Advanced manufacturing technologies that enable big data analytics can boost productivity, increase efficiency, and enhance innovation. However, small and medium sized factories face unique challenges when implementing that technology. Plant managers of small and medium sized enterprises (SMEs) are often unsure of how to overcome those challenges in order to reap the benefits of big data analytics. This project examined the opportunities that have arisen due to the Fourth Industrial Revolution, also known as Industry 4.0; how small and medium sized manufacturers in the United States can move from traditional methods of manufacturing to advanced manufacturing, and how the additional …

The Relationship Between Religious Freedom In America And The Current And Future Workplace, Liz Spence

Management Undergraduate Honors Theses

In regards to religious freedom, the current climate in America is ambiguous and sensitive. This has carried over into the workplace and will continue to affect the way that leaders must manage their employees. This study contains a survey that addresses historical cases dealing with religious freedom, personal experiences in the workplace, and finally, questions regarding the ideal workplace and leadership. This study also includes in-depth interviews of current employees in a variety of careers that adhere to a religion. The paper concludes with a summary that explores how managers should react in the future to the findings in this …