Digital Commons Network^™

An Empirical Assessment Of Patient Healthcare Quality: A Lean Hospital Supply Chain Perspective, Subhajit Chakraborty

Theses and Dissertations - UTB/UTPA

Improving the quality of healthcare services available to patients and increasing the efficiency of treatment processes are two pressing needs of the U.S. healthcare system. Aside from extensive research on medicine and disease-specific cures, extant literature does not offer a comprehensive framework that considers all determinants of patient care quality. The objective of this research is to offer an empirically tested framework that may be used by full-service U.S. hospitals to improve the quality of care available to their admitted patients. This framework draws in variables from both external as well as internal hospital supply chains, as recommended by many …