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Women Leading Women: Reinforcing The Glass Ceiling?, Marian A. Suarez
Women Leading Women: Reinforcing The Glass Ceiling?, Marian A. Suarez
Theses & Dissertations
This qualitative narrative study explored the experiences of 10 women who worked in Corporate America and reported to female supervisors, and the perceptions they attached to those relationships with regard to their professional growth and career advancement. The main goal of the study was to understand how these women felt their female leaders either helped or hindered their climb up the corporate ladder. The Social Cognitive Theory of Gender Development and the narrative inquiry framework were used to shed light on the experiences reported by the female employees and how their gender and the gender of their supervisors may have …
Is The Provision Of More Timely Earnings Information Good For The Chinese Stock Market? : Evidence From Investor Reactions To Management Earnings Forecasts, Shunan Zhao
Theses & Dissertations
Since 2001, publicly listed companies in China have been required by the Chinese Securities and Regulatory Commission (CSRC), the Shanghai Exchange and the Shenzhen Exchange to issue management earnings forecasts when they anticipate that earnings will be negative or change substantially from the previous period. This study examines the consequences and implications of this disclosure regulation. I find that the earnings forecasts are associated with an earlier incorporation of relevant earnings information into stock prices. However, I also find evidence that is consistent with the presence of overreactions to forecasts of extreme earnings changes. My study offers a cautionary note …
A Pleasant Surprise Or Injury Plus Insult? : Consumers' (Dis)Satisfaction With Recovery Strategies For Service Failure, Muyu Wei
Theses & Dissertations
Dealing with service failure, one question is constantly asked: why certain consumers are still dissatisfied even though compensations are made? The effectiveness of recovery strategy has been discussed in the context of service failure paradox and second deviation in the past literature. In this thesis, these two issues were brought together under the same framework - from the perspective of expectation. We propose that expectation mediates consumers’ evaluation of recovery strategies, and leads to different levels of satisfaction and re-patronage intention. The expectation is further influenced by the type of resource spending consumers are reminded of and the failure type. …
Game-Theoretic Analysis Of The Quality Assurance Problem In A Two-Echelon Supply Chain With A Retailer As The Quality Gatekeeper, Zaichen Li
Theses & Dissertations
We consider a two-level supply chain involving a manufacturer and a retailer who serves as the quality gatekeeper. The manufacturer determines a wholesale price and a defective rate and announces his decisions to the retailer, who then makes her decisions on the retail price and identification rate that means the percent- age of the defects identified by the retailer and reflects the retailer’s gatekeeping effort on her quality assurance. We accordingly develop a leader-follower game and solve it to find Stackelberg equilibrium for the manufacturer and the retailer. In order to examine whether or not the supply chain benefits from …