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An Evaluation Of The Competency Modeling Method Used By A Major Telecommunications Company, Sharon K. Kramer

Theses

This thesis focuses on competency model development methods and evaluating an actual competency model development method used by a consulting company on behalf of its client.

As HRD professionals get down to actually measuring human performance against the model they set forth to specify competency and its associated behaviors, they often find behavioral measurements to be subjective and relative, rather than objective and criterion-based.

The purpose of this study is to review competency model definitions and development methods, as well as the implications for using competency models to improve human performance, business results and competitive advantage.

The competency model development …

The Changing Telecommunications Industry, Marie P. Woodcock

Theses

Telecommunications in today's global society has undergone a dramatic transformation since the invention of the telephone. In the early years of telephony, a host of dedicated men and women endured tremendous hardships to pioneer the telephone. Bell, his wife Mabel, his two benefactors along with Thomas Watson and Theodore Vail fought to gain recognition of the instrument and establish its usefulness to society. Many great inventions came from by the Bell Laboratories, which forever sought a better way, encouraging the progress of civilization. Despite major setbacks caused by the government and regulation, the Bell system evolved into a very capable …

Changes In Telecommunications Due To The 1996 Telecommunications Act, Eugene A. Demers

Theses

Telecommunications has gone through various stages of development since its conception in the late l 800's. The most current event and the basis for this thesis, is the legislation that passed Congress titled the ''Telecommunications Act of 1996". It is the purpose of this document to research the impact of this legislation to the user and the businesses involved in this industry.

There were three main areas of focus for this research. The first area of study pertained to the current local and long distance companies in the telecommunications industry. The second area related to the users of the telecommunications …

Deregulation Of The Telecommunications Industry And The Bell System Divestiture - Impact On The Universal Service Concept, Edward H. Hancock

Theses

The Communications Act of 1934 established the principle that our nation' s future telecommunications policy was to be structured on the concept of "Universal Service", i.e. that telephone service is essential, and as such , should be made available and affordable for all . Deregulation of the telecornmunications industry and the soon to be accomplished Bell System divestiture will have a significant adverse impact on the universal service concept. The rationale for this premise is presented as follows . First, a theoretical analysis is made of the changes in the regulated utility revenue requirement which will result from deregulation and …