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Incoterms® Use In Buyer-Seller Relationships: A Mixed Methods Study, Thomas J. Schaefer
Incoterms® Use In Buyer-Seller Relationships: A Mixed Methods Study, Thomas J. Schaefer
Dissertations
The negotiation and communication of logistics management decisions between buyers and sellers of goods is critical for effective supply chain management. Incoterms® rules, a set of three character acronyms, are often used by buyers and sellers to communicate each party’s logistics management responsibilities when transacting goods. Inappropriate application of Incoterms® rules can lead to miscommunication of logistics responsibilities and expose either party to unanticipated costs and risks. This three-part mixed methods research explores the circumstances that contribute to errors in logistics management decision communication within buyer-seller dyads, the consequences of these errors, and methods to improve logistics management decision communication. …
The Viability Of Is Enhanced Knowledge Sharing In Mission-Critical Command And Control Centers, Sameh A. Sabet
The Viability Of Is Enhanced Knowledge Sharing In Mission-Critical Command And Control Centers, Sameh A. Sabet
Dissertations
Engineering processes such as the maintenance of mission-critical infrastructures are highly unpredictable processes that are vital for everyday life, as well as for national security goals. These processes are categorized as Emergent Knowledge Processes (EKP), organizational processes that are characterized by a changing set of actors, distributed knowledge bases, and emergent knowledge sharing activities where the process itself has no predetermined structure. The research described here utilizes the telecommunications network fault diagnosis process as a specific example of an EKP. The field site chosen for this research is a global undersea telecommunication network where nodes are staffed by trained personnel …