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Essays On Sales Force Turnover And Job Satisfaction, Hossein Hashemi Bahramani
Essays On Sales Force Turnover And Job Satisfaction, Hossein Hashemi Bahramani
Doctoral Dissertations
Salespeople are among the most valuable resources of a firm. The salesperson’s roles in value realization includes translating a firm’s offerings into financial and relational rewards, co-creating value with customers, and forming and maintaining business relationships. Thus, retaining salespeople and enhancing their job satisfaction are among the top priorities of managers and the focus of this dissertation. This dissertation presents three essays in sales management. Essay 1 provides a quantitative synthesis of turnover literature using meta-analytical methods. Using 129 samples of 36,436 salespeople, this study conceptualizes the antecedents of salesperson turnover into 30 unique groups and presents a bivariate meta-analysis …
Essays On Salesperson’S Motivation And Job Satisfaction-Performance, Claire H. Cha
Essays On Salesperson’S Motivation And Job Satisfaction-Performance, Claire H. Cha
Doctoral Dissertations
Salesforces are important to firms as they drive a significant part of the firm’s brand, financial, and relational performance. Salesforce performance, job satisfaction, and motivation have remained key topics of interest to practitioners as well as researchers (Hansen & Levin, 2016; Pullins, 2001; Williams & Plouffe, 2007). This dissertation includes three essays. Essay 1 aims to address a lingering question theoretically and managerially. What is the relationship between satisfaction and performance? That question is assessed with a unique longitudinal simultaneous design to test four leading hypotheses of the causal relationship between salespeople’s job satisfaction and performance. The study’s design addresses …
Resource Allocation In Subsidy Welfare Programs: Managerial Insights For Nonprofits, Governments, And Service Providers, Wei Wei
Doctoral Dissertations
Subsidy welfare programs provide financial assistance to economically disadvantaged individuals and families to access essential and life-altering services (e.g., education, child care, and housing) that they might not otherwise have access to. Access to these services is considered critical to achieving a better and more sustainable future for all. As such, these high-quality services are directly related to several United Nations Sustainable Development Goals, which were adopted as a universal call to action to end poverty, save the planet and improve the lives and prospects of everyone, everywhere." In particular, the need for these affordable and high-quality services has been …
How Do Restaurants Grapple With Stress When Attempting To Achieve And Keep The Michelin Star? A Qualitative Investigation In The Canadian Market, Alexander Owens, Mark R. Holmes, Cyrus Cooper
How Do Restaurants Grapple With Stress When Attempting To Achieve And Keep The Michelin Star? A Qualitative Investigation In The Canadian Market, Alexander Owens, Mark R. Holmes, Cyrus Cooper
TTRA Canada 2023 Conference
With The Michelin Guide’s recent expansion into the Canadian market, and the highly stressful environment associated with the restaurant industry, this qualitative study looks to understand the stress that comes from trying to acquire and retain a Michelin star rating, along with the strategies restaurants employ to mitigate these stressors.
Examining Sustainable Food Practices In Luxury Gastronomic Restaurants: A Comparison Between Michelin-Starred Restaurants And Luxury Fine Dining Restaurants, Hiran Roy, Thomas Gomes, Vikas Arya
Examining Sustainable Food Practices In Luxury Gastronomic Restaurants: A Comparison Between Michelin-Starred Restaurants And Luxury Fine Dining Restaurants, Hiran Roy, Thomas Gomes, Vikas Arya
TTRA Canada 2023 Conference
Abstract
Sustainable practices are increasingly promoted in the restaurant sectors. While sustainability in luxury gastronomy restaurants (hereby Michelin-starred and luxury fine dining restaurants) has rarely been explored especially from Vancouver context. Michelin-starred and fine dining restaurants are significant influencers of sustainable food promotion. Therefore, this study explores chefs’ motivations to adopt and promote sustainable food experiences through extrinsic (planet and people) and intrinsic (plate, pleasure, and place) factors. A qualitative approach (semi-structured interview) will be employed to collect data from a sample of Michelin-starred and fine dining restaurants. It is anticipated that this study will be strengthening the existing literature …
Hosting Friends And Relatives In The Yukon, Tom Griffin Dr., Department Of Tourism And Culture, Yukon Government
Hosting Friends And Relatives In The Yukon, Tom Griffin Dr., Department Of Tourism And Culture, Yukon Government
TTRA Canada 2023 Conference
This study includes qualitative interviews of 54 residents of Whitehorse, Yukon, about their experiences of hosting friends and relatives, with implications for destination marketing and community development.
Volunteer Preparedness For Emergency Management At Festivals, Debbie Toluwanimi Olotu, Christine Van Winkle Phd
Volunteer Preparedness For Emergency Management At Festivals, Debbie Toluwanimi Olotu, Christine Van Winkle Phd
TTRA Canada 2023 Conference
This research provides insight into emergency preparedness and Management at Festivals. The study aims to enhance practice, advance theory and contribute to safe and secure event management, reducing risks for communities and event attendees. By using a service-dominant logic (SDL) framework, the study provided insight into the role of a festival stakeholder group, volunteers, and their contributions to emergency management.
Exploring Post-Secondary Students’ Perceptions Of The Quality Of Their Summer Tourism Jobs, Rebecca Gordon, Bruce Mcadams
Exploring Post-Secondary Students’ Perceptions Of The Quality Of Their Summer Tourism Jobs, Rebecca Gordon, Bruce Mcadams
TTRA Canada 2023 Conference
This exploratory study captures job quality perceptions of 14 post-secondary school students employed in summer tourism jobs. Students that lacked training, managerial support and consistent work hours saw their job as low quality and were less committed to their employer.
The Use Of Historical Heritage As A Factor In Sustainable Tourism Development: The Case Study Of Akbarieh Garden, A Unesco World Heritage Site In Birjand, Mahdieh Jahangir Bolourchian, Mahdi Hajikhani, Eghbal Chehri Dr.
The Use Of Historical Heritage As A Factor In Sustainable Tourism Development: The Case Study Of Akbarieh Garden, A Unesco World Heritage Site In Birjand, Mahdieh Jahangir Bolourchian, Mahdi Hajikhani, Eghbal Chehri Dr.
TTRA Canada 2023 Conference
The research explores the role of historical heritage in bolstering sustainable tourism, with a keen focus on Akbarieh Garden, a renowned UNESCO world heritage site situated in Birjand, Iran. Historical heritage sites often present a unique intersection between the preservation of cultural legacy and the promotion of local economies through tourism. Sustainable tourism emphasizes the balance between environmental, economic, and socio-cultural aspects, ensuring that these attractions remain preserved for future generations while still benefiting present-day communities.
Destination Design: A Design Thinking Approach To Tourism Development Through The Evolution Of Destination Management Organizations, Matthew Hardy Thomas
Destination Design: A Design Thinking Approach To Tourism Development Through The Evolution Of Destination Management Organizations, Matthew Hardy Thomas
TTRA Canada 2023 Conference
This research examines using design thinking methodologies to develop resilient tourist destinations amidst emerging trends. It explores the changing role of destination managers and their transition into designers rather than managers of communities. The proposed Destination Design Methodology provides a new approach to strategic planning, stakeholder partnerships, and establishing KPIs.
Does The Rising Tide Lift All Boats? : Navigating Datascapes At The Local Level, Scott Peters Msc, Peter Keller Phd
Does The Rising Tide Lift All Boats? : Navigating Datascapes At The Local Level, Scott Peters Msc, Peter Keller Phd
TTRA Canada 2023 Conference
The rhetoric surrounding data in tourism studies has undergone a shift from that of data scarcity to that of superabundance, but how does this actually play out with stakeholders on the ground? This paper explores the application of ‘datascapes’ to get a better understanding of data applications for tourism stakeholders.
From Crisis To Recovery: Analyzing Government Support For Canadian Restaurants During The Covid-19 Pandemic, Julie Kellershohn, Wayne W. Smith, Stephen W. Litvin, Robert Frash
From Crisis To Recovery: Analyzing Government Support For Canadian Restaurants During The Covid-19 Pandemic, Julie Kellershohn, Wayne W. Smith, Stephen W. Litvin, Robert Frash
TTRA Canada 2023 Conference
This study, utilizing qualitative analyses, evaluates the effectiveness of Canadian government policies and subsidies in providing relief to the restaurant industry during the COVID-19 pandemic. Insights into the effectiveness of support measures (mandatory closures, wage subsidies, rent relief, and business continuity support) and recommendations for future policymaking are provided.
Immigration And Workforce Diversity In The Canadian Hospitality And Tourism Sector: An Opportunity Not To Be Missed, Frederic Dimanche, Maggie Perzyna
Immigration And Workforce Diversity In The Canadian Hospitality And Tourism Sector: An Opportunity Not To Be Missed, Frederic Dimanche, Maggie Perzyna
TTRA Canada 2023 Conference
Immigration, as well as diversity, equity, and inclusion (DEI) are essential aspects of Canada, a multicultural country that relies on immigration. The paper describes the state of diversity management in Canadian tourism and makes recommendations to help foster a competitive tourism sector with improved worker management practices.
Why It Matters: The Tourist/Traveller Dichotomy In The Context Of Pandemic-Era Overtourism, Kelley A. Mcclinchey
Why It Matters: The Tourist/Traveller Dichotomy In The Context Of Pandemic-Era Overtourism, Kelley A. Mcclinchey
TTRA Canada 2023 Conference
This research investigates the traveller/tourist dichotomy through a discourse analysis of online blogs and travel writing in the context of pandemic-era overtourism. Results indicate that travellers/tourists are perceived in ways that validate one over the other, yet both are intricately weaved within the neocolonial structures of tourism, grounded in imperialism and the power dynamics visitors have on a place.
The Importance Of Fairness Perceptions: The Effect Of Icfr Audit Reporting Options And Focus Of Auditor Behavior On Management Defensiveness, Aubrey R. Whitfield
The Importance Of Fairness Perceptions: The Effect Of Icfr Audit Reporting Options And Focus Of Auditor Behavior On Management Defensiveness, Aubrey R. Whitfield
Doctoral Dissertations
Unlike financial statement audits, auditor reporting requirements for audits of internal control over financial reporting (ICFR) prohibit auditors from issuing a qualified opinion (i.e., only unqualified or adverse opinions are permitted). Using an experiment with experienced financial reporting managers, this study explores how managers’ perceptions of the unfairness of the ICFR reporting requirements influence their judgments when audit issues arise. Based on fairness heuristic theory, I predict that managers are more defensive when the auditor is not permitted to issue a qualified opinion on the audit of ICFR (compared to the auditor being able to issue a qualified opinion) due …
Investigation Of Privacy Within Health Marketing, Digital Activism, And International Contexts, Alec N. Slepchuk
Investigation Of Privacy Within Health Marketing, Digital Activism, And International Contexts, Alec N. Slepchuk
Doctoral Dissertations
Privacy, which has a long history of academic inquiry across multiple disciplines, is critically important to modern marketing. Advances in digital information technologies have allowed marketers to provide personalized services to consumers at the cost of their privacy. However, as new technologies increase privacy tensions across all facets of life, so does the need for situational scholarship on privacy. This dissertation uses a variety of datasets, theories, and analytical methods to examine three important privacy contexts: healthcare (industry), activists (actors), and countries (nations). Essay 1 draws on justice theory to examine the role of fairness in consumers’ decision to use …
Women’S Professional Sport And Stigma, Risa Isard
Women’S Professional Sport And Stigma, Risa Isard
Doctoral Dissertations
Women’s sport has recently seen historic growth across the United States as new leagues launched and existing leagues reached new heights. Despite notable wins, sport remains a male-dominated institution and women’s sport does not always receive the respect it deserves. Indeed, evidence suggests women’s sport is devalued, enduring a unique stigma. Thus, the purpose of this dissertation is to explore the impact of stigma on fans of and employees working in women’s sport. I do this through three studies. In Study 1, I use reflexive autobiography to begin to develop a theoretical understanding of women’s sport fans’ experiences with stigma …
Two Essays On Using Data Manipulation To Justify Biased Reports, Cody Lu
Two Essays On Using Data Manipulation To Justify Biased Reports, Cody Lu
Doctoral Dissertations
An important aspect of data-generated metrics is the degree to which they can be manipulated by users. Agents providing reports often (a) have incentive conflicts with principals and (b) have access to and an ability to manipulate data used in those reports. This study investigates how data manipulation affects advisors’ tendency to provide biased recommendations when incentives between advisors and advisees are misaligned and aligned. Drawing on theories in deception and persuasion, I posit that, when incentives are misaligned, advisors will provide a more biased recommendation when the evidence used to support their recommendation is more manipulable. I also predict …
Enabling An Equitable Energy Transition Through Inclusive Research, Michael Ash, Erin Baker, Mark Tuominen, Dhandapani Venkataraman, Matthew Burke, S. Castellanos, M. Cha, Gabe Chan, D. Djokic, J.C. Ford, Anna P. Goldstein, David Hsu, Matt Lacker, C. Miller, D. Nock, A.P. Ravikumar, Allison Bates, Anna Stefanopoulou, E Grubert, D.M Kammen, M. Pastor, S.Z, Attari, S. Carley, D.L Clark, D. Dean-Ryan, U. Kosar, Kerry Bowie, Tina Johnson
Enabling An Equitable Energy Transition Through Inclusive Research, Michael Ash, Erin Baker, Mark Tuominen, Dhandapani Venkataraman, Matthew Burke, S. Castellanos, M. Cha, Gabe Chan, D. Djokic, J.C. Ford, Anna P. Goldstein, David Hsu, Matt Lacker, C. Miller, D. Nock, A.P. Ravikumar, Allison Bates, Anna Stefanopoulou, E Grubert, D.M Kammen, M. Pastor, S.Z, Attari, S. Carley, D.L Clark, D. Dean-Ryan, U. Kosar, Kerry Bowie, Tina Johnson
ETI Publications
Comprehensive and meaningful inclusion of marginalized communities within the research enterprise will be critical to ensuring an equitable, technology-informed, clean energy transition. We provide five key action items for government agencies and philanthropic institutions to operationalize the commitment to an equitable energy transition.