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Coach Leadership Effect On Elite Handball Players’ Psychological Empowerment And Organizational Citizenship Behavior, Young Han Lee, So-Hee Kim, Joon-Ho Kang Jan 2013

Coach Leadership Effect On Elite Handball Players’ Psychological Empowerment And Organizational Citizenship Behavior, Young Han Lee, So-Hee Kim, Joon-Ho Kang

Young Han Lee

This article examines the significance of the correlation between coach leadership behavior and players' organizational citizenship behavior, and the mediating role of psychological empowerment in the process. A total of 73 professional handball players from five different teams assessed leadership style, psychological empowerment, and organizational citizenship behavior based on the scale adapted from Multifactor Leadership Questionnaire form 5X. Regression analysis and bootstrap methods were utilized to test the proposed hypotheses. Findings indicated that both transactional and transformational leadership styles significantly predicted players' organizational citizenship behavior. In particular, psychological empowerment played a mediating role in the association between coach leadership and …


The Effects Of Coworker Heterogeneity On Firm-Level Output: Assessing The Impacts Of Cultural And Language Diversity In The National Hockey League, Leo Kahane, Neil Longley, Robert Simmons Jan 2013

The Effects Of Coworker Heterogeneity On Firm-Level Output: Assessing The Impacts Of Cultural And Language Diversity In The National Hockey League, Leo Kahane, Neil Longley, Robert Simmons

Neil Longley

This paper uses data from the National Hockey League (NHL) to consider the potential gains to firms from employing culturally diverse work teams. It finds that the presence of foreign workers does increase firm-level performance: NHL teams that employed a higher proportion of European players performed better. However, the results also indicate that teams perform better when their European players come from the same country rather than being spread across many European countries. When teams have players from a wide array of European countries, integration costs associated with language and cultural differences may start to override any gains from diversity.


Whither The Recovery? Massachusetts At The Economic Crossroads, Robert A. Nakosteen, Robert Nakosteen Jan 2013

Whither The Recovery? Massachusetts At The Economic Crossroads, Robert A. Nakosteen, Robert Nakosteen

Robert A Nakosteen

No abstract provided.


Considering Cultural Influences In Volunteer Satisfaction And Commitment, Sheranne Fairley, Young Han Lee, B. Christine Green, Mi Lyang Kim Jan 2013

Considering Cultural Influences In Volunteer Satisfaction And Commitment, Sheranne Fairley, Young Han Lee, B. Christine Green, Mi Lyang Kim

Young Han Lee

Volunteers are crucial to the delivery of sport events worldwide. This research examines the efficacy of Western models of volunteering for Korean volunteers. Specifically, this research examines the relationship between benefits, sense of community, satisfaction, and commitment in a Korean context. A survey of 218 volunteers at the 2011 Formula One Grand Prix in Seoul, Korea was conducted. The results indicate that the structure of benefits obtained was less differentiated than previous research that has been conducted in Western cultures where volunteering is more prevalent. Further, the results show that the two benefits that Korean volunteers believed they obtained, excitement …


[“Calling The Question”] The Politics Of Time In A Time Of Polarized Politics, Elizabeth L. Krause,, Anurag Sharma Jan 2013

[“Calling The Question”] The Politics Of Time In A Time Of Polarized Politics, Elizabeth L. Krause,, Anurag Sharma

Anurag Sharma

In this paper, we examine the role of time in shaping decision-making processes in a town meeting, a type of legislative body common in many New England towns. Town meetings are one of the oldest and most democratic institutions of local governance in the United States, and they provide a rich arena in which to investigate how large groups of people convene and make decisions together. A mixed-methods approach enabled our team of researchers to gain insight into the processes and dynamics that played out in one town meeting. We analyze the tensions between democratic values of “taking time” vs. …


Goal Reversion In Consumer Choice, Kurt A. Carlson, Margaret G. Meloy, Elizabeth G. Miller Jan 2013

Goal Reversion In Consumer Choice, Kurt A. Carlson, Margaret G. Meloy, Elizabeth G. Miller

Elizabeth G Miller

How do consumers manage goal conflicts before making a choice? This question was studied by examining emerging preferences in choices involving two products that were means to conflicting goals. These preference patterns revealed that an initially active goal, which had been set aside to reconcile a goal conflict, exerted greater than expected influence on the remainder of the choice process. This influence was manifest in a tendency for consumers to revert to the product aligned with the initially active goal upon seeing information that objectively favored neither product. The prevalence of the reversion (i.e., flip-flop) preference pattern suggests that activation …


Fortune 500 Companies' Use Of Twitter Communications: A Comparison Between Prodnct And Service Tweets, Kunal Swani, George R. Milne, Cory Cromer, Brian P. Brown Jan 2013

Fortune 500 Companies' Use Of Twitter Communications: A Comparison Between Prodnct And Service Tweets, Kunal Swani, George R. Milne, Cory Cromer, Brian P. Brown

George R. Milne

The growth of Twitter through the years has attracted the attention of IMC marketers who perceive it as a tool to interact with their clientele in a more efficient, effective, and engaging manner. Marketers are constantly trying to create effective tweets to increase consumer engagement on Twitter that will help their brands. Using content analysis, the authors measured the relationship between different messaging strategies and message content for products and services by analyzing 3,982 tweets of 277 Fortune 500 companies. This exploratory research found significant differences in tweeting marketing strategies between services vs. products. When these tweets were fiirther examined …


Benchmarking International Tourism Destinations, Albert Assaf, Larry Dwyer Jan 2013

Benchmarking International Tourism Destinations, Albert Assaf, Larry Dwyer

Albert Assaf

Industry productivity growth measures the contribution to the growth of the economy that an industry delivers. Benchmarking international tourism destinations in respect of their productivity is often avoided due to the difference in tourism characteristics between destinations. This paper introduces a novel approach to destination benchmarking that is theoretically motivated to account for this problem. The benchmarking framework proposed uses separate groups of countries with similar characteristics to construct a metafrontier that envelops these groups, and as such represents the world tourism industry. The paper confirms that ignoring heterogeneity (that is, differences in destination characteristics) can lead to bias in …


Improper Tip Pooling Targeted In Class Action Lawsuits, Linda K. Enghagen Jan 2013

Improper Tip Pooling Targeted In Class Action Lawsuits, Linda K. Enghagen

Linda K. Enghagen

The use of class action lawsuits against large corporations over allegedly illegal tip pooling arrangements is increasingly common. This work examines the use of class action lawsuits for this type of lawsuit and analyzes two recent cases from Massachusetts and New York targeting the legality of Starbucks’ tip pooling policy under the laws of each state respectively. Both cases represent significant developments in this area of law in that each, for the first time, provides court interpretations of their respective state statutes regulating tip pooling arrangements. In light of the specific requirements of Massachusetts law, the Massachusetts case yielded a …


New Ftc Guides Impact Use Of Social Media For Companies And Athlete Endorsers, Stephen Mckelvey, James T. Masteralexis Jan 2013

New Ftc Guides Impact Use Of Social Media For Companies And Athlete Endorsers, Stephen Mckelvey, James T. Masteralexis

Stephen McKelvey

In 2012, Nike became the first company in the United Kingdom to have a Twitter campaign banned after the Advertising Standards Authority (ASA), the U.K.’s equivalent of the United States’ Federal Trade Commission, held that soccer star Wayne Rooney had violated rules for clearly communicating to the public that his tweets were advertisements for Nike (Furness, 2012). Nike, through its endorsement deal with Rooney, encouraged Rooney to engage in Twitter messaging as part of its wider “Make It Count” advertising campaign. Rooney’s tweet, which went out to his 4.37 million followers, said: “My resolution – to start the year as …