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Exploring Corporate Social Responsibility: The Roles Of Organizational Identity And Social Creativity, Pamala J. Dillon
Exploring Corporate Social Responsibility: The Roles Of Organizational Identity And Social Creativity, Pamala J. Dillon
Doctoral Dissertations
Corporate Social Responsibility (CSR) has become entrenched in organization studies, but with much confusion as to what it actually means. There are many different definitions of the term in the literature, representing multiple perspectives of the phenomenon being studied, be it ethical, instrumental, institutional, or process-oriented. The commonality tying the CSR literature together is the focus on the role of organizations in society, whether that role is understood from an ethical standpoint or an economic one, at the institutional or individual level, or from a psychological or process perspective. In this qualitative inductive study, I explore how organizational identity and …
Retail Analytics And Optimization For Store-Wide Shelf-Space Management, Tulay Flamand
Retail Analytics And Optimization For Store-Wide Shelf-Space Management, Tulay Flamand
Doctoral Dissertations
A major constituent of modern-time economies, retailing is a vibrant business sector that is marked by high competition, tight profit margins, novel business strategies in online and in-store environments, and demanding consumers. Driven by massive volumes of point-of-sale data, retail analytics has become instrumental for unveiling better managerial practices. Our research falls under the umbrella of retail shelf space management. In self-service outlets, shelf space constitutes a scarce resource and its management is central to ensuring an attractive shopping experience and a profitable business. We investigate how, under a given store layout, the allocation of product categories can be optimized …
Service Improvement And Cost Reduction For Airlines: Optimal Policies For Managing Arrival And Departure Operations Under Uncertainty, Heng Chen
Doctoral Dissertations
Annual U.S. air travel demand has been growing steadily by 4-5% over the last decade, and it is estimated that the demand will nearly double in the next twenty years. It has also been estimated by the International Civil Aviation Organization that global demand for commercial aircraft will increase at an average annual rate of 4.1% by 2034 (IATA, 2014). However, airport expansions and aviation infrastructure upgrades have not kept pace with the increase in air traffic demand, as only 3% of all the new airport projects around the world are planned in the U.S. (CAPA, 2015). Thus, the operation …
Network Game Theory Models Of Services And Quality Competition With Applications To Future Internet Architectures And Supply Chains, Sara Saberi
Doctoral Dissertations
The Internet has transformed the way in which we conduct business and perform economic and financial transactions. One key challenge of the Internet is the inefficiency of the mechanisms by which technology is deployed and the business and economic models surrounding these processes (Wolf et al. (2014)). Equilibrium models for the Internet generally assume basic economic relationships. However, in new paradigms for the Internet and in supply chain networks, price is not the only factor; quality of service (QoS) is also of increasing importance. Supply chains networks, which give us the means to manufacture products and deliver them to points …
Three Essays On Hedge Fund Investments And Investment Banks, Xiaohui Yang
Three Essays On Hedge Fund Investments And Investment Banks, Xiaohui Yang
Doctoral Dissertations
This dissertation focuses on studying how investment banks affect hedge fund equity investments through acting as prime brokers for hedge funds. The first chapter studies how the relationships between hedge funds and investment banks are maintained through equity issuance and prime brokerage business. Using a comprehensive dataset of hedge funds and IPO allocations, I examine IPO allocation decisions by investment banks to hedge funds. I find that investment banks whose prime brokers have strong relationships with hedge funds and are lead underwriters of IPOs tend to allocate more IPOs to these hedge funds. Moreover, the allocation to hedge funds is …
Follow The Crowd: How Viral Social Information And Social Identity Increase Investors’ Suboptimal Investing Decisions, Stephen Kuselias
Follow The Crowd: How Viral Social Information And Social Identity Increase Investors’ Suboptimal Investing Decisions, Stephen Kuselias
Doctoral Dissertations
Recently enacted standards have formally allowed organizations to offer equity using the crowdfunding model. The crowdfunding model raises capital over the internet by soliciting relatively small contributions from a relatively large number of people who make up a “crowd” (Mollick 2013). Organizations using equity crowdfunding strive for the spread of viral social information to solicit investments (Belleflamme, Lambert, & Schwienbacher 2014). However, research has not yet explored how virality impacts investor decision making. In this study, I investigate whether viral social information can shift investors away from financial maximization goals, leading them to make suboptimal investing decisions. Social identity theory …
Mega Versus Local Sport Sponsorships, Jakeun Koo
Mega Versus Local Sport Sponsorships, Jakeun Koo
Doctoral Dissertations
The present study aims to fill the gap by comparing mega sport sponsorships to local sport sponsorships relative to consumers’ perceptions. Specifically, the study examines whether or not event size has significant impact on consumers’ perceptions of goodwill. In the relationship between event size and perceived goodwill, sponsorship duration and sponsor-event congruence are tested as moderating variables. Finally, it is anticipated that perceived goodwill affects attitudes toward the sponsor, subsequently influencing purchase intentions. To support the hypotheses, the current study conducted an experiment with a 2 × 2 × 2 between-subjects factorial design: (1) event size, (2) sponsorship duration, and …
Design, Implementation, And Evaluation Of A User Training Program For Integrating Health Information Technology Into Clinical Processes, Ze He
Doctoral Dissertations
Health information technology (IT) implementation can be costly, and remains a challenging problem with mixed outcomes on patient safety and quality of care. Systems engineering and IT management experts have advocated the use of sociotechnical models to understand the impact of health IT on user and organizational factors. Sociotechnical models suggest the need for user-centered implementation approaches, such as user training and support, and focus on processes to mitigate the negative impact and facilitate optimal IT use during training. The training design and development should also follow systematic processes guided by instructional development models. It should take into account of …
Essays On Hedge Funds Performance: Dynamic Risk Exposures, Anomalies, And Unreported Actions, Chi Zhang
Essays On Hedge Funds Performance: Dynamic Risk Exposures, Anomalies, And Unreported Actions, Chi Zhang
Doctoral Dissertations
The first chapter analyzes hedge fund activeness and its impact on hedge fund perfor- mance. We propose an innovative method to estimate time-varying risk exposures of hedge funds. The activeness is measured as the time-series average of sum of changes in risk exposures. We examine cross-section and time-series variation of activeness among hedge funds. The activeness can be explained by fund characteristics such as age, lockup period, performance fee, and past performance. Using four performance measures, we find little evidence of active funds outperforming others over the sample period 1994 through 2013. We find that activeness tend to yield better …
Can Everyone Be A Leader? A Multi-Contextual Study Of Leadership, Xueting Jiang
Can Everyone Be A Leader? A Multi-Contextual Study Of Leadership, Xueting Jiang
Doctoral Dissertations
My dissertation is composed of three independent but interrelated essays. Each essay focuses on a specific perspective to study leadership at the individual level or at the team level and beyond. My first essay, Consequences of Leader Self-Efficacy Dissimilarity in Self-managing Teams, looks at the impacts of leader self-efficacy dissimilarity upon shared leadership and the consequent effects on team effectiveness in self-managing teams. My second essay, A Longitudinal Study on Leadership Identification in Self-managing Teams, explains why leadership structures may vary in self-managing teams and how individuals develop their leadership roles in a non-hierarchical organizational context. My third …
Three Essays On Corporate Control, Ning Pu
Three Essays On Corporate Control, Ning Pu
Doctoral Dissertations
Chapter 1 compares and contrasts the activism styles and outcomes of hedge-fund activists versus traditional institutional activists in an attempt to understand what drives the returns of institutional activism. Contrary to the popular belief that hedge-fund activism is designed to achieve a short-term payoff at the expense of long-term profitability, I find some evidence consistent with the hypothesis that hedge-fund activists can be effective monitors, especially when multiple hedge funds collaborate on the monitoring efforts. This result is supported by examining the relations between the holdings by different types of hedge-fund activists and the outcomes of proposed M&A deals, such …
“Race Talk” In Organizational Discourse: A Comparative Study Of Two Texas Chambers Of Commerce, Natasha Shrikant
“Race Talk” In Organizational Discourse: A Comparative Study Of Two Texas Chambers Of Commerce, Natasha Shrikant
Doctoral Dissertations
This dissertation takes an interpretive, discursive approach to understanding how organizational members create meanings about race, and other identities, through their everyday communication practices in the workplace. This dissertation also explores how these everyday discourses about race might reproduce, negotiate, or challenge ideologies that maintain the dominant position of Whiteness in United States racial hierarchies. I draw from data collected during eight months of ethnographic fieldwork (from Jan-Aug 2014) with two chambers of commerce in a large Texas city: an Asian American Chamber of Commerce (AACC) and what I call the “North City” Chamber of Commerce (NCC). The AACC explicitly …
Three Essays On Auditor Liability, Jeffrey Scott Pickerd
Three Essays On Auditor Liability, Jeffrey Scott Pickerd
Doctoral Dissertations
Auditor liability is an important topic of accounting research as auditors respond to a constantly changing financial reporting and regulatory environment. Through three independent essays, I intend to explore how estimate uncertainty, financial statement aggregation, audit quality indicators, a company's investor base, and the size of the alleged misstatement can impact auditor liability both in the courtroom, as determined by jurors, and in out of court settlement, as determined by attorneys. I find that jurors do hold the auditor more likely to be negligent when audit quality indicators suggest the auditors did a poor quality audit. I also find that …
Belief In A Just World: An Investigation Of Underdog Brand Effects, Jungyoung (Tiffany) Shin
Belief In A Just World: An Investigation Of Underdog Brand Effects, Jungyoung (Tiffany) Shin
Doctoral Dissertations
In today’s society, when companies neglect ethical or social issues involved in business practices, these types of behavior could result in consumer boycotts or anti-consumption. The majority of previous research in anti-consumption assumed that consumers’ brand avoidance is a result of a brand or a company’s moral failure, however, more recent research indicates that this may not be the case. In fact, consumer avoidance of a brand may happen as a result of brand positioning status in the marketplace – coined as “underdog effects”. Although it is still questionable how individuals make judgments about underdogs in the hospitality …
O Creativity, Where Art Thou? What Increases Creativity Perception, And When Does Creativity Matter?, Ilgim Dara Benoit
O Creativity, Where Art Thou? What Increases Creativity Perception, And When Does Creativity Matter?, Ilgim Dara Benoit
Doctoral Dissertations
Marketing and psychology literatures have focused on identifying factors that impact the creativity of outcomes, processes, and persons. Specifically in the advertising literature, research has been defining the construct of creativity, measuring it, and examining its positive effects. Although creativity research has been on the rise, it has also been a neglected area in consumer research (e.g. Burroughs, Moreau, and Mick 2008) and there are still many new, important areas that have yet to be explored. Accordingly, in this dissertation, we focus on new research questions: “What increases creativity perception of advertisements?” and “When does creativity matter the most in …
Customer Engagement: Perceived Benefits And Effect Of Individual And Brand Personality On Engagement Behaviors, Yana Andonova
Customer Engagement: Perceived Benefits And Effect Of Individual And Brand Personality On Engagement Behaviors, Yana Andonova
Doctoral Dissertations
Customer engagement has been defined as “the customer’s behavioral manifestations that have a brand or firm focus, beyond purchase, resulting from motivational drivers” (van Doorn et al. 2010, p. 254). The term is often used to refer to creating experiences that allow companies to build deeper, more meaningful and sustainable interactions with their customers (The Economist 2007). While practitioners have been very interested in customer engagement as it is believed to lead to loyalty, academic interest toward customer engagement as a separate construct has been somewhat limited (van Doorn et al. 2010). This research extends the literature on customer engagement …
Simulation Of 48-Hour Queue Dynamics For A Semi-Private Hospital Ward Considering Blocked Beds, Wei Chen
Simulation Of 48-Hour Queue Dynamics For A Semi-Private Hospital Ward Considering Blocked Beds, Wei Chen
Masters Theses
This thesis study evaluates access to care at an internal medicine unit with solely semi-private rooms at Baystate Medical Center (BMC). Patients are divided into two types: Type I patient consumes one bed; Type II patient occupies two beds or an entire semi-private room as a private space for clinical reasons, resulting in one empty but unavailable (blocked) bed per Type II patient. Because little data is available on blocked beds and Type II patients, unit-level hospital bed planning studies that consider blocked beds have been lacking. This thesis study bridges that gap by building a single-stream and a two-stream …
Cross-Cultural Organizational Justice: When Are Fairness Perceptions Universal Or Culturally Dependent?, Kirk D. Silvernail
Cross-Cultural Organizational Justice: When Are Fairness Perceptions Universal Or Culturally Dependent?, Kirk D. Silvernail
Doctoral Dissertations
Organizational justice research over the last fifty years has provided an understanding of the antecedents and outcomes of fairness perceptions within organizational contexts. Justice perceptions have proven to be related to important outcomes such as job performance, organizational commitment, and withdrawal behaviors. Initial research seemed to indicate a certain universality of justice perceptions in that they had similar antecedents and consequences regardless of country or culture. However, a burgeoning cross-cultural justice literature now shows that some fairness perceptions may actually be culturally dependent. The question therefore remains as to when fairness perceptions are culturally variant or invariant. The current research …
Essays On Household Health Expenditures, National Health Insurance And Universal Access To Health Care In Ghana, Evelyn Kwakye
Essays On Household Health Expenditures, National Health Insurance And Universal Access To Health Care In Ghana, Evelyn Kwakye
Doctoral Dissertations
Access to quality health services is essential for maintaining a healthy population and economic development hence the growing global consensus that universal health coverage is necessary. Ghana attempts to expand access by making basic health services free at the point of delivery through its National Health Insurance Scheme (NHIS). Prior studies indicate NHIS increases demand for health services, but questions remain about its impact on out of pocket payments, quality of services, and the financial viability of the program. Hence, this dissertation analyzes the financial risk in health care seeking, the effect of NHIS on out of pocket payments and …
The Impact Of Customer Contact Personnel On Innovation In Service Firms, Alexandra L. Galli-Debicella
The Impact Of Customer Contact Personnel On Innovation In Service Firms, Alexandra L. Galli-Debicella
Doctoral Dissertations
This study examines how information from customer interactions affects innovation of service organizations. Previous research on innovation has centered on the importance of the acquisition and utilization of knowledge within the innovation process. Organizations who are better able to acquire and utilize knowledge gain advantages in delivering and developing innovation. While the acquisition and utilization of knowledge in general is important to the innovation process, the literature views necessary one particular type of knowledge: knowledge of the customer. Given the importance of customer knowledge, much of the literature focuses on mechanisms organizations employ to engage customers to gather this type …
Middle Management Strategic Roles: Strategic Role Conflict And Its Antecedents, Hector R. Flores
Middle Management Strategic Roles: Strategic Role Conflict And Its Antecedents, Hector R. Flores
Doctoral Dissertations
The middle-management perspective has produced a great understanding of the connection of middle managers involvement in strategy and organizational outcomes (Floyd & Wooldridge, 1992, 1996; Floyd & Wooldridge, 2000; Wooldridge & Floyd, 1990). Strategic role conflict has been identified in the literature as a hindrance, even an impediment, to effective middle-management involvement in strategy (Floyd & Lane, 2000). Despite a growing body of theoretical work by scholars on the strategy process, there has been limited empirical research of the antecedents of strategic role conflict. Drawing from the literatures of role conflict, middle management perspective, and social exchange theory, this dissertation …