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Antecedents Of Information Systems Backsourcing, Natalia Veltri

Electronic Theses and Dissertations

This dissertation examines backsourcing of corporate IS activities, and why IS outsourcing clients decide to backsource. Information Systems (IS) backsourcing is a business practice in which a company takes back in-house assets, activities, and skills that are part of its IS operations and were previously outsourced to one or more outside information service suppliers. Focusing on economic, strategic and relationship motives, a number of theoretical backsourcing factors is derived from transaction cost theory, agency theory, core competency perspective, IOR theory and marketing channels literature. To identify factors salient in IS backsourcing and to examine the process of backsourcing this dissertation …