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Navigating The Life Cycle Of Trust In Developing Economies: One-Size Solutions Do Not Fit All, Laura Hartman, Julie Gedro, Courtney Masterson
Navigating The Life Cycle Of Trust In Developing Economies: One-Size Solutions Do Not Fit All, Laura Hartman, Julie Gedro, Courtney Masterson
Laura Hartman
Trust is critical to the development and maintenance of collaborative and cohesive relationships in societies, broadly, and in organizations, specifically. At the same time, trust is highly dependent on the social context in which it occurs. Unfortunately, existing research involving trust remains somewhat limited to a particular set of developed economies, providing a window to explore a culture's stage of economic development as a key contextual determinant of trust within organizations. In this article, we review the state of the scholarship on trust and identify those qualities of trust that are common in organizations at similar stages of economic development, …
Hidden Russia: Informal Relations And Trust, Andrew Laurence Norton
Hidden Russia: Informal Relations And Trust, Andrew Laurence Norton
Andrew Laurence Norton
Breaking into the Russian market has always been a challenging task, particularly for Western organisations, and personal networks play a crucial role in achieving this. However, personal networks that exist in Russian business remain a mystery. The aim of this book is to address the role of informal relations and trust in Russian society and business. Our findings provide a deeper understanding of the relationship between Russian business and personal relations, thus helping foreign practitioners and investors to enter the Russian market and develop strong business-stakeholder relationships. With the intention not to criticise or dress up the image of Russia …
The Creation Of Trust - The Interplay Of Rationality, Institutions And Exchange, Martin Mathews, Peter Stokes
The Creation Of Trust - The Interplay Of Rationality, Institutions And Exchange, Martin Mathews, Peter Stokes
Martin Mathews
Relationships based on notions of trust represent a central aspect of the communitarian model of industrial districts. Examination of trust has generated a substantial literature; nevertheless, there have been relatively few studies that have empirically considered the sources of trust that operate in local ties and connections. The paper aims to redress this imbalance by investigating relationships in the Arve Valley industrial district near Geneva. It considers sources of trust by engaging the theoretical framework of Möllering’s (2006a) model of trust which is predicated on the concepts of reason, routine and reflexivity. In conjunction with this, the field research employs …
A Critical Examination Of The Relationship Between The Use Of Gatekeepers, Trust, And Organisation Knowledge-Sharing, Deogratias Harorimana Dr
A Critical Examination Of The Relationship Between The Use Of Gatekeepers, Trust, And Organisation Knowledge-Sharing, Deogratias Harorimana Dr
Dr Deogratias Harorimana
This thesis critically examines the relationship between gatekeepers, trust, and an organisation’s knowledge sharing. The research applied mixed methods with the case study approach. In this research the concept ‘gatekeeper’ is widely used to represent a class of those who are part of a knowledge management strategy; they collect information and knowledge and contextualise this before they can share it with the rest of the members of the organisation’s knowledge networks - within the formal and informal organisation. In this study, it was found that there was a strong relationship between the openness of a given firm, as regards its …
Trust After The Global Financial Meltdown, P. Werhane, Laura Hartman, D. Bevan, K. Clark, C. Archer
Trust After The Global Financial Meltdown, P. Werhane, Laura Hartman, D. Bevan, K. Clark, C. Archer
Laura Hartman
Over the last decade, and culminating in the 2008 global financial meltdown, there has been an erosion of trust and a concomitant rise of distrust in domestic companies, multinational enterprises, and political economies. In response to this attrition, this paper presents three arguments. We propose that the stakes of violating public trust are particularly high in light of the asymmetry between trust and distrust; we identify a constellation of key barriers to overcoming distrust that companies face in the current environment; and we argue that, notwithstanding these challenges, these phenomena are not fatal and can be addressed through a holistic …
Thesis Overview Submitted To The University Of Chester, Martin Mathews
Thesis Overview Submitted To The University Of Chester, Martin Mathews
Martin Mathews
A short overview of thesis submitted in 2012 to the University of Chester Business School, under the supervision of Professor Peter Stokes
Too Much Of A Good Thing: Curvilinear Effects Of Service Evaluation Constructs And The Mediating Role Of Trust, Pavlos A. Vlachos, Katerina Pramatari, Adam Vrechopoulos
Too Much Of A Good Thing: Curvilinear Effects Of Service Evaluation Constructs And The Mediating Role Of Trust, Pavlos A. Vlachos, Katerina Pramatari, Adam Vrechopoulos
Pavlos A Vlachos
PURPOSE OF THIS PAPER. The satisfaction-trust paradigm has been recently criticized regarding its ability to deliver positive consumer behavioral outcomes. This study argues that -amongst others- a reason for this unpleasant situation may be the failure of service managers to account for non-linearities in the satisfaction-trust paradigm. DESIGN/METHODOLOGY/APPROACH. The setting for this study has been the super-market retail channel. A total of 942 respondents were “intercepted” in supermarket stores, employing a face-to-face personal interviewing method. For the detection of curvilinear effects the study employed the two-step single indicant method of Ping (1998). FINDINGS. We posit consumer trust as an important …
Gift Giving And The Creation Of Trust, Martin Mathews
Gift Giving And The Creation Of Trust, Martin Mathews
Martin Mathews
We examine the role that gift giving plays in industrial districts and in particular the role of gift giving in the creation of inter-organisational trust. Inter-organisational exchanges in a mature industrial district are analyzed using Mauss’ theoretical framework of gift-giving, receiving and counter-giving. Actors in embedded network relationships frequently exchange gifts and favours. This gift giving is a fundamental part of the relationship. Gift giving is found to be instrumental in creating and maintaining relationships, defining group and individual identity and resolving conflicts. The originality of our findings lies in the fact that despite the ideology of the purely altruistic …
The Causal Relationship Between Trust And The Assessed Value Of Management By Objectives, Dow Scott
The Causal Relationship Between Trust And The Assessed Value Of Management By Objectives, Dow Scott
Dow Scott
The causal direction between interpersonal trust and assessed value of an MBO program is investigated in a large mass-transit organization. Three measures of trust were collected that indicated the respondents’ trust of their superiors, top management, and the MBO consultant. The results indicated that trust in superior and trust in top management affect the assessed value of MBO. The relationship between trust in the MBO consultant and the assessment value of MBO suggests that an interaction effect occurred.