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An Investigation Of The Relationship Between Profitability And Iso 9000 Certification For Fortune 500 Companies, Teng-Yun Chiang

Masters Theses

This study examined the relationship between ISO 9000 Quality Management Systems and profitability to determine if there is any relationship between implementation of ISO 9000 and their profit or loss. Fortune 500 companies in the United States were selected as the research population.

Data were collected from Fortune magazine, Quality magazine, the U.S. Securities and Exchange Commission (SEC), ISO Survey, ISO Secretariat, Registrar Accreditation Board (RAB), and ISO Directory of ISO 9000 and ISO 14000 Accreditation and Certifications Bodies. Companies that remajned on the Fortune 500 list from 1990 to 2000 were selected for this study.

The research utilized a …

Connecting People: An Exploration Of Building An Intranet Through Autoethnography, Christopher J. Martinez

Masters Theses

This study examines the development and failure of an Intranet at a small company in Southern Illinois. Using autoethnographic methods, I analyzed the events surrounding the development and rejection of the Intranet by the organization's president. Using Burke's concepts of identification and mystery, I analyzed the relationship between the failure of the Intranet and the president's reasoning for not supporting its development. Throughout this study I evaluate the lntranet's development, the impact of other's involvement, as well as the impact that the design of the layout could have on communication at the Company. I find that the failure to develop …