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California State University, San Bernardino

Perception

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Unintentional Bias In Management Based On Perception, Liliana Monteil-Doucette, Liliana Monteil-Doucette Apr 2020

Unintentional Bias In Management Based On Perception, Liliana Monteil-Doucette, Liliana Monteil-Doucette

University Diversity Committee records

Students in the College of Business are taught to be effective managers, by challenging coursework. Yet part of being a strong leader is being aware of intentional or unintentional biases based on stereotypes.

  1. The goal of this project was to raise student awareness that negative perception of groups of individuals within an organization affects that group’s ability to succeed, and also impacts businesses negatively. By writing a business proposal to address a diversity, equity or inclusion issue at a business, students demonstrated that they understood the effects of negative unconscious perception. The proposal was intended to enlighten students and help …


Perceptions And Use Of Anonymous Communication Across Cultures, Guido Lang, Tamilla Mavlanova Jan 2015

Perceptions And Use Of Anonymous Communication Across Cultures, Guido Lang, Tamilla Mavlanova

Journal of International Technology and Information Management

We use social networks to communicate, keep in touch and express our opinions in a manner that has become completely ubiquitous. However, this very ubiquity and ease of expression have exposed another, contentious side – one where nobody can remain completely anonymous for long and where every conversation is stored in perpetuity. Some fear that the ephemeral quality of a social interaction has been lost, which threatens our right to be forgotten and freedom of expression. In this paper, we look at why people engage in anonymous communication, and if there is a perceived need for legal protection of anonymous …


Shopping Preference: A Comparative Study Of American And Taiwanese Perceptions, Chuleeporn Changchit, Robert Cutshall, Tzong-Ru Lee Jan 2014

Shopping Preference: A Comparative Study Of American And Taiwanese Perceptions, Chuleeporn Changchit, Robert Cutshall, Tzong-Ru Lee

Journal of International Technology and Information Management

With a growing number of households turning towards the Internet and the world of e-commerce to shop, invest, make payments, and do online banking, it is crucial for online businesses to understand why some consumers prefer online shopping and some prefer shopping at a physical store. It is also important to investigate further whether their shopping preference is influenced by culture. This study aims at comparing the shopping preference between the consumers in the U.S. and in Taiwan. Three hundred and seventy-two (372) Americans and three hundred twenty- six (326) Taiwanese participated in this study. Five factors of shopping perception, …


Using Computer Resources For Personal Activities At Work: Employee Perceptions Of Acceptable Behavior, Troy J. Strader, Lou Ann Simpson, Suzanne R. Clayton Jan 2009

Using Computer Resources For Personal Activities At Work: Employee Perceptions Of Acceptable Behavior, Troy J. Strader, Lou Ann Simpson, Suzanne R. Clayton

Journal of International Technology and Information Management

Employees use computer resources at work for personal activities and the implementation of countermeasures has not reduced this behavior. In this study we investigate the extent to which an employee’s ethical orientation and supervisory role have an impact on their perceptions regarding these behaviors. We find that employees assess acceptability using a utilitarian orientation. The more money and time involved in an activity, the more employees perceive them to be unacceptable. We also find that supervisors view these activities as less acceptable than do non-supervisor employees. Demographics have little to do with explaining perceptions. Research and managerial implications are discussed.


The Road To Erp Success: Understanding End-User Perceptions, Asli Yagmur Akbulut, Jaideep Motwani Jan 2005

The Road To Erp Success: Understanding End-User Perceptions, Asli Yagmur Akbulut, Jaideep Motwani

Journal of International Technology and Information Management

Even though there is a growing body of literature that focuses on improving the success rate of enterprise resource planning (ERP) projects, there is a lack of research aimed at understanding end- users perceptions of ERP systems. Given that employee expectations and attitudes play an important role in the success of ERP projects, the purpose of this study is to gain a deeper understanding of end-user perceptions of ERP systems. In order to achieve this objective, we provide empirical evidence from two companies that have recently implemented ERP systems. We also offer strategies that could be utilized by managers, project …