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Designing Onboarding For Wearable Payment: Connecting Passive Tangibles To Online Service, Andreas Lindegren, Victoria Hendered, Ylva Fernaeus Jun 2024

Designing Onboarding For Wearable Payment: Connecting Passive Tangibles To Online Service, Andreas Lindegren, Victoria Hendered, Ylva Fernaeus

DRS Biennial Conference Series

This study explores the design challenges of connecting passive NFC wearables such as fobs, rings, and bracelets, to online services such as payment and access. Through field studies, co-design workshops, and auto-ethnographic design work, we investigate how physical action and online media could be coupled, allowing for more considerate onboarding experiences. Our main contribution is four de-sign concepts specific to this domain: using media to link experience to new concepts, supporting physical practice, giving feedback on physical success, and providing interactive function through physical form. In sum, the work highlights media content as a fundamental element in the design of …


Virtual Reality For Assessment Of Chronic Lower Back Pain In Physiotherapy - Task Selection, Design, And User Experience Evaluation, Anders Lundström, Patrik Björnfot, William Sahlin, Hiran Herath, Lars Berglund, Edit Strömbäck Jun 2024

Virtual Reality For Assessment Of Chronic Lower Back Pain In Physiotherapy - Task Selection, Design, And User Experience Evaluation, Anders Lundström, Patrik Björnfot, William Sahlin, Hiran Herath, Lars Berglund, Edit Strömbäck

DRS Biennial Conference Series

Chronic low back pain (CLBP) presents a significant challenge in healthcare, re-quiring effective tools for rehabilitation and assessment. This study explores the use of virtual reality (VR) for assessment of physical function in patients with CLBP, and investigates how movements and tasks can be designed for assessment purposes. The focus is on physiotherapists' perceptions of using VR regarding task design, feasibility, and user experience. We conducted three design workshops with physiotherapists and HCI researchers, and designed three VR applications that we evaluated with six physiotherapy students. The study provides valuable insights into participants' perceptions and highlights promising and challenging aspects …


Revealing User Tacit Knowledge: Generative-Image-Ai Helps Create Better Design Conversation, Wenhui He, Yi Xiao, Yu Xie Jun 2024

Revealing User Tacit Knowledge: Generative-Image-Ai Helps Create Better Design Conversation, Wenhui He, Yi Xiao, Yu Xie

DRS Biennial Conference Series

In new product development, engaging users in co-creation provides valuable opportunities for innovation by uncovering their latent needs. However, user knowledge is often tacit and difficult to express. This study considers Generative-Image-AI as a tool to facilitate communication between users and designers, and explores how it intervenes in the design process to facilitate meaningful design conversations. We proposed the conceptual design iteration process model for Generative-Image-AI intervention in the product conceptual design phase and conducted a workshop with six designer-user dyads. The results demonstrated the positive impact of Generative-Image-AI on design conversations by fostering continuous communication, expanding possibilities, and encouraging …


Through The Megascope: Reimagining Design Education, Nekita Thomas, Lisa Mercer, Teressa Moses, Angelica Sibrian Jun 2024

Through The Megascope: Reimagining Design Education, Nekita Thomas, Lisa Mercer, Teressa Moses, Angelica Sibrian

DRS Biennial Conference Series

Addressing global challenges like racial tension and health inequalities, this paper urges a reimagining of design education's core principles. Four educators from diverse, often marginalized backgrounds collaboratively investigate design education's future, moving beyond mere reflection. Their insights fuel a broader initiative to envision inclusive design education. Drawing inspiration from W.E.B. Du Bois’ 'Megascope', this concept resists conventional paradigms, sheds light on overlooked narratives, and challenges ingrained epistemologies. The Megascope acts as a dynamic discourse tool, pushing the boundaries of design education. The educators, influenced by the Megascope's principles and their backgrounds, emphasize their dedication to anti-racist, equity-driven education, underscoring the …


Ethics In/Of/For Design, Deger Ozkaramanli, Laura F. Ferrarello, Linda N. Laursen Jun 2024

Ethics In/Of/For Design, Deger Ozkaramanli, Laura F. Ferrarello, Linda N. Laursen

DRS Biennial Conference Series

We frame design ethics as an invitation to care and argue against reducing it to a methodology, framework, checklist, toolkit, or an afterthought. This broad framing acknowledges that ‘ethics’ can carry multiple meanings in different contexts (e.g. responsible, critical, democratic) and can be approached from various theoretical perspectives (e.g. historical, cultural, speculative). Consequently, we recognize the need for a nuanced and reflexive discussion on why, where and how ethical questions and dilemmas intersect with design research and practices. For this, we aim to look back with critical historical awareness, while also looking forward with cautious optimism. We welcome both theoretical …


Insert Here: Unpacking Tensions In Designing Technologies For The Vagina, Nadia Campo Woytuk, Joo Young Park, Marianela Ciolfi Felice, Madeline Balaam Jun 2024

Insert Here: Unpacking Tensions In Designing Technologies For The Vagina, Nadia Campo Woytuk, Joo Young Park, Marianela Ciolfi Felice, Madeline Balaam

DRS Biennial Conference Series

From sex toys to fertility trackers to vaginal fitness, the design of vaginally inserted technologies often mirrors gendered norms and societal taboos. These norms perpetuate the vagina as an obscure and mystified area, making it difficult for designers to find their way amidst a web of technical, material, and ethical concerns. In this paper, we present a mingling of our experiences as designers, together with feminist and posthuman literature, to discuss the challenges and tensions arising when designing in this space. We provide alternative framings and reflect on how the case of designing for the vagina creates blurry definitions of …


Ai-Designed Creative Products: Consumption, Creativity, And Consumer Value, Luo Wang, Xinrui Zhang, Tie Ji Jun 2024

Ai-Designed Creative Products: Consumption, Creativity, And Consumer Value, Luo Wang, Xinrui Zhang, Tie Ji

DRS Biennial Conference Series

Artificial intelligence (AI) is widely employed to empower creative industries. Many enterprises have adopted AI to design creative products (CPs). This study investigates the determinants of purchase behavior and consumer attitudes towards AI-design CPs. Two studies were conducted. Study 1, with 764 participants, aims to determine if consumers have a positive view of AI design. Results indicate recognition of AI's creative abilities, with the designer's identity significantly affecting creativity evaluation. Study 2, based on 328 surveys, explores consumer evaluations of AI-designed products, purchase intentions, and attitudes. The result indicates that the impact of social relationship value on consumer purchase intention …


Discovering Design Implications For Future Food Experiencing Artifacts, Yağmur Kocaman, Damla Gözde Kocaman, Oğuzhan Özcan Jun 2024

Discovering Design Implications For Future Food Experiencing Artifacts, Yağmur Kocaman, Damla Gözde Kocaman, Oğuzhan Özcan

DRS Biennial Conference Series

Despite the growing number of research in Human-Food Interaction (HFI), studies mainly adopt a technology-oriented approach. The field focuses on creating foods computationally, leaving the device design neglected. This paper addresses this oversight by focusing on a prominent technology as a case study (i.e., 3D Food Printing) and exploring new forms and meanings HFI technologies may embody. We first explored domestic users' food-related dynamics, habits, and preferences in everyday life (N=19). We then present the outcomes of design workshops with 25 professional designers, resulting in 73 unique concepts aligned with the in-sights from domestic kitchen users. Overall, we extracted ten …


Delinking Design: Decolonialidad & Transmodernidad In Future Design Education In Abya Yala, Ricardo Sosa Jun 2024

Delinking Design: Decolonialidad & Transmodernidad In Future Design Education In Abya Yala, Ricardo Sosa

DRS Biennial Conference Series

The work presented here interrogates the future of design education by presenting the early development of a new curriculum in a small rural university in the P´urhepécha region, Mexico. The new undergraduate program is created drawing from the literature on decoloniality and transmodernity to reimagine design education. The interplay between this early work and a systematic inquiry of coloniality leads to new ways of thinking about design education and design at large in this context. This work contributes to a South-South dialogue seeking to undo coloniality in creative pedagogical practices and to reimagine what it means to design and to …


The Challenges Of Involving Child-Patients In The Development Of A Mobile Application For Their Participation In Pediatric Brain Care, Claire Verkijk, Kasia Tabeau, Kees Ahaus, Mathieu Gielen, Marie-Claire De Wit, Marie-Lise Van Veelen-Vincent Jun 2024

The Challenges Of Involving Child-Patients In The Development Of A Mobile Application For Their Participation In Pediatric Brain Care, Claire Verkijk, Kasia Tabeau, Kees Ahaus, Mathieu Gielen, Marie-Claire De Wit, Marie-Lise Van Veelen-Vincent

DRS Biennial Conference Series

Prior research shows that involving children in the development of technology is valuable, though challenging. Involving child-patients may come with additional difficulties, but as technology is gaining importance in (pediatric) care, it is important to uncover these difficulties. This paper identifies the difficulties of involving child-patients in the development of technology. We do so by reflecting on a project at the Sophia Children’s Hospital, where we involved 17 children (of which 12 child-patients) in developing a mobile application for their participation in pediatric brain care. Our identified challenges are related to the recruitment of child-patients and the need to adapt …


Co-Design Under The Bauhaus Of The Seas Light-House Project: A New European Bauhaus Case Study In Lisbon And Oeiras, Cristiano Pedroso-Roussado, Nicholas B. Torretta, Frederico Duarte, Luisa Seixas, Mariana Pestana, Yacooba Labs Lda, Redcatpig Lda, Ann Light, Nuno Nunes Jun 2024

Co-Design Under The Bauhaus Of The Seas Light-House Project: A New European Bauhaus Case Study In Lisbon And Oeiras, Cristiano Pedroso-Roussado, Nicholas B. Torretta, Frederico Duarte, Luisa Seixas, Mariana Pestana, Yacooba Labs Lda, Redcatpig Lda, Ann Light, Nuno Nunes

DRS Biennial Conference Series

The Bauhaus of the Seas (BoS) is one of the Lighthouse projects of the New European Bauhaus initiative (NEB). The project promotes the application of the NEB values – sustainable, beautiful, together – to develop locally grounded De-monstrator Pilots and focus cities’ attention on the future of the oceans. A co-design approach is being applied in a series of participatory sessions with stake-holders, including nature/ecosystem experts, cultural institutions, local authori-ties and civic organizations, aiming at a consolidated collaborative approach. In this report we present the results from the co-design processes under develop-ment in Oeiras and Lisbon – two coastal territories …


Ai As A Catalyst For Creativity: Exploring The Use Of Generative Approach In Fashion Design For Improving Their Inspiration, Yu Jin, Juhyeok Yoon, James Andrew Self, Kyungho Lee Jun 2024

Ai As A Catalyst For Creativity: Exploring The Use Of Generative Approach In Fashion Design For Improving Their Inspiration, Yu Jin, Juhyeok Yoon, James Andrew Self, Kyungho Lee

DRS Biennial Conference Series

The emergence of generative AI sparked thoughts on how it can be helpful across the stages of fashion design practice and creativity. We investigated the potential impact of prompt engineering using stable diffusion and Midjourney on understanding the relationship between the prompt and outcome, and how it influences the final process, thinking, or result. Our study provides guidelines for designers to use specific formats and words to describe the garments to generate clothing designs even if they are not familiar with text prompt engineering. We found fashion designers more likely to focus on the clothes and the overall feeling that …


Trauma Responsiveness By Design: Towards An Ethic Of Care And Accountability In Design Research, Sarah Fathallah, Verónica Caridad Rabelo Jun 2024

Trauma Responsiveness By Design: Towards An Ethic Of Care And Accountability In Design Research, Sarah Fathallah, Verónica Caridad Rabelo

DRS Biennial Conference Series

Design research can help us understand, dismantle, and transform unjust systems and the material realities that they create, while guiding us towards transformative, radical futures yet to be designed. However, design research can also be a site of harm and trauma. We argue that a “do no harm” guiding principle to ethics in design research is insufficient. Rather, design researchers need to reckon with and prepare for the likelihood that they will cause harm to the people and communities they engage in their design processes. We draw from the ethics of care and accountability theorized and explored by feminist thought …


A Tangible Toolkit To Uncover Clinician's Ethical Values About Ai Clinical Decision Support Systems, Ilse Faber, Loes Van Renswouw, Sara Colombo Jun 2024

A Tangible Toolkit To Uncover Clinician's Ethical Values About Ai Clinical Decision Support Systems, Ilse Faber, Loes Van Renswouw, Sara Colombo

DRS Biennial Conference Series

Machine Learning (ML) has the potential to revolutionize healthcare by enhancing risk prediction and reducing clinical workloads. However, as it impacts risk assessment, integration of ML into clinical practice presents several ethical challenges. This study focuses on enabling clinicians to express their ethical values about ML-powered clinical decision support systems, to facilitate their consideration during the design phase. Grounded in human-centered AI and value-sensitive design, we introduce a tangible toolkit that assists clinicians in visualizing interaction stages with an AI decision support system in their daily practice, and in articulating ethical values and concerns emerging in each step. Preliminary tests …


Love. The Forgotten Dimension For Just And Democratic Ai Futures, Meike Hardt, Nazli Cila, Pieter Desmet Jun 2024

Love. The Forgotten Dimension For Just And Democratic Ai Futures, Meike Hardt, Nazli Cila, Pieter Desmet

DRS Biennial Conference Series

Addressing the widespread use of AI-driven decision-making systems in public spheres, in this paper we advocate for the integration of love as both a virtue and an affection within the discourse of participatory practices in AI design and development. Based on an analysis of justice, the need to shift the focus to love will be highlighted. Furthermore, we introduce two directions love could play during AI design: (1) love as an epistemological design inquiry to question the conventional knowledge structures in design by integrating embodied and experiential knowledge, and (2) love as a political design inquiry to challenge unjust systems …


Power Signifiers: The Subtle Forms Of Power In Design Practice With Marginalized Craft Communities, Seher Tabasum Mirza Jun 2024

Power Signifiers: The Subtle Forms Of Power In Design Practice With Marginalized Craft Communities, Seher Tabasum Mirza

DRS Biennial Conference Series

This paper discusses how craft practice may offer empowerment strategies for critically reflective spaces, that allow for social transformation, using the case of traditional textile communities of women in rural Pakistan where development opportunities are limited. It uses the reflective practice of its design researcher, to explore established power relations, and search for new dialogues that build meaningful relationships for creating new forms of power in interrelated social, development and design contexts. This practice-based discussion contends with the embedded layers of power arising from social constructs and those extending beyond. A combined methodology, ‘Power Signifiers’ is presented as a critically …


Embodied Experience Of Exoskeletons, Emese Papp-Schmitt, Christian Wölfel, Jens Krzywinski Jun 2024

Embodied Experience Of Exoskeletons, Emese Papp-Schmitt, Christian Wölfel, Jens Krzywinski

DRS Biennial Conference Series

The significance of occupational exoskeletons is increasing, offering relief and improving well-being for physically demanding tasks. Existing adoption frame-works reveal crucial factors for development (like wearing comfort and task fit) and implementation (such as familiarization time and organizational perspective). How-ever, physical aspects are addressed primarily through ergonomics. As exoskeleton technology inherently involves the body, the user's perception and experience are tied to bodily experiences. Further research is needed to understand the human-exo-skeleton interaction comprehensively and explore how the user experience unfolds and how the exoskeleton's and user's characteristics influence each other. Our con-tribution, a conceptual framework leveraging established frameworks of …


Design Principles For Co-Creating Feminist Imaginaries, Henriette Friis, Eva Duran Sánchez, Sanna Marttila Jun 2024

Design Principles For Co-Creating Feminist Imaginaries, Henriette Friis, Eva Duran Sánchez, Sanna Marttila

DRS Biennial Conference Series

This paper advocates for the potential of feminist participatory practices to create conditions for inclusive and equitable futures. It addresses the need to design for transformative feminist futures and challenges normative innovation spaces. The authors reflect on their experiences organising two feminist hackathons, emphasising intersectionality, equity, and collaboration. They present 11 design principles that guided their efforts, highlighting the importance of centring local grassroots organisations. The paper discusses the potential of these design principles as tools for community engagement, nurturing collective imagination, and normalising feminist practices in collaborative spaces. It emphasises the importance of moving from embodied knowledge to embodying …


Colombia-Brazil Dialogues. In Search Of A Latin American Epistemology For Design., Juan Mendoza-Collazos, María Astrid Rios Durán, Maria Cecilia Loschiavo Dos Santos Jun 2024

Colombia-Brazil Dialogues. In Search Of A Latin American Epistemology For Design., Juan Mendoza-Collazos, María Astrid Rios Durán, Maria Cecilia Loschiavo Dos Santos

DRS Biennial Conference Series

The construction of a situated epistemology for design was the key issue that emerged from the Colombian—Brazilian dialogue during the last Congress of Design Research held in Bogotá in 2023. Design from the South is the expression of a new epistemology. An epistemology in which the designing is oriented to social transformation, applying the ancestral knowledge in search of social equity and sustaina-bility, and paving the way to design justice. This article presents examples of the way in which this epistemology of design sprouts from the community itself. Designers are part of these communities. Therefore, the design activity here is …


Head And Heart — An Ethical Tightrope, Anjuli Muller, Anna Brown Jun 2024

Head And Heart — An Ethical Tightrope, Anjuli Muller, Anna Brown

DRS Biennial Conference Series

Navigating ethical considerations in participatory design is complex and ever-changing. The Co-production Project explores the use of co-production methods (co-discover, co-plan, co-design, co-deliver, co-evaluate) via a case study of women’s health in Aotearoa New Zealand. Based in an Arts and Design University, ‘academic ethics’ influence the project in tangible ways that are often procedural and prescriptive, with a focus on productivity. However, co-production methods — underpinned by principles of power-sharing and prioritisation of relationships — call for softer and less tangible considerations aligned with an ethics of care. These tangible and intangible ethical considerations are frequently in tension with each …


Using Space And Knowledge To Confront Power In Design, Shari Pol, Philip Ely, Louis Geneste Jun 2024

Using Space And Knowledge To Confront Power In Design, Shari Pol, Philip Ely, Louis Geneste

DRS Biennial Conference Series

This paper considers the disputes and questions arising from a systematic review of the social design literature and establishes three prominent contestations relating to the ideas of ‘power’, ‘systems thinking’ and ‘criticality’. These ideas are tightly connected, with systems thinking and criticality emerging in response to the omnipresence of power relations in social design. With the acceptance that social design is inherently political, and the provision that both ‘space’ and the ‘uncovering of knowledge’ can work to confront such power and enable social innovation, we see the need for both an expansion and nuance of future social design efforts. Our …


Can Simulated Nature Be As Effective As Actual Nature In Promoting Health And Wellbeing In Healthcare Settings?, Eun Yeong Choe Jun 2024

Can Simulated Nature Be As Effective As Actual Nature In Promoting Health And Wellbeing In Healthcare Settings?, Eun Yeong Choe

DRS Biennial Conference Series

Simulated nature has been widely implemented to healthcare settings to create spaces that promote positive emotional responses and support overall health and wellbeing. The notion of indirect experience refers to the integration of natural elements into the design of built environments to allow occupants to experience nature indirectly. However, the question of whether simulated nature are satisfactory substitutes for actual nature has hardly been addressed. In this study, we examined whether the outcomes of Mindfulness-Based Stress Reduction (MBSR) enhanced when it was carried out in simulated nature as opposed to actual one. Two focus groups provided information about participants’ experiences …


Knotting Data As A Feminist Approach To Data Materialization, Vasiliki Tsaknaki, Lara Reime, Marisa Cohn, Tania Pérez-Bustos Jun 2024

Knotting Data As A Feminist Approach To Data Materialization, Vasiliki Tsaknaki, Lara Reime, Marisa Cohn, Tania Pérez-Bustos

DRS Biennial Conference Series

Several researchers have been studying how working with materials such as yarn can shift how we think and theorize relations to the body and others, by bringing together feminist values at the intersection of data, technology, and hands-on making. Extending such prior work, our research, anchored in craft-based knowledge production, aims to contribute with explorations on knotting as a feminist approach to data materialization. We present a year-long process consisting of 4 workshops we conducted with participants, in which we used differ-ent forms of knotting to materialize data about bodies being part of our academic institution and the Covid-19 pandemic. …


Healing Our Designing: Practices Of Care For Human And More-Than-Human Relations, Marysol Ortega Pallanez Jun 2024

Healing Our Designing: Practices Of Care For Human And More-Than-Human Relations, Marysol Ortega Pallanez

DRS Biennial Conference Series

Ongoing socio-ecological damages stem from dominant design practices rooted in modernist, capitalist ideologies that exploit nature. If we, designers, aim to contribute to healing the web of life, our practices also need healing. Seeking an alternative paradigm to problem-driven design, this article narrates my journey to embrace a paradigm of relation-caring that encompasses humans and more-than-humans. Drawing upon experiences with fellow embroiderers in Hermosillo, Mexico, I present two everyday design practices that explore women-plant relations in the desert: 1) cultivating relationships by embroidery of memories, presents, and futures with plants; and 2) infusing diálogo de saberes (wisdom dialogues) with embodied …


Cultural Product Design Concept Generation With Symbolic Semantic Information Expression Using Gpt, Yang Yin, Shiying Ding, Xiyuan Zhang, Chenan Wang, Xinyu Li, Ruiyi Cai, Yuancong Shou, Yiwu Qiu, Chunlei Chai Jun 2024

Cultural Product Design Concept Generation With Symbolic Semantic Information Expression Using Gpt, Yang Yin, Shiying Ding, Xiyuan Zhang, Chenan Wang, Xinyu Li, Ruiyi Cai, Yuancong Shou, Yiwu Qiu, Chunlei Chai

DRS Biennial Conference Series

Products imbued with traditional cultural semantic information hold significance in commerce, culture, and the dissemination of information. However, the integration of implicit cultural semantics into the design process of cultural products poses a significant challenge. Key issues include the inaccurate expression of implicit semantics and the inadequacy of semantic information retrieval and inspi-ration. Therefore, we adopt a datadriven approach to achieve symbolic semantic expression in generating and inspiring design concepts for cultural products. In this paper, we utilize the generative pretrained transformer (GPT-3.5) as the base language model (PLM). By analyzing semantic information features in layers and mapping, we identify …


Enhancing Traditional Food Experience: A Food Ritual Design Framework, Hangyu Zhou, Min Hua Jun 2024

Enhancing Traditional Food Experience: A Food Ritual Design Framework, Hangyu Zhou, Min Hua

DRS Biennial Conference Series

Cultural globalisation threatens some traditional foods, as foreign food cultures can make local foods less popular. While food-related rituals play a crucial role in enhancing cultural identity and the overall experience of traditional food, there remains limited research on the successful design of these rituals. This study aims to propose a Food Ritual Design Framework that inspires the design of traditional food. The framework was applied in a case study on Sugar Painting, and its applicability and effectiveness were evaluated through a questionnaire survey (n = 133). The survey revealed the successful integration of 47 diverse traditional foods into the …


Training Designers In The Pluriverse: The Experience Of Studio Wudé With Leather Crafts In Senegal, Caroline Grellier, Cécile Ndiaye Jun 2024

Training Designers In The Pluriverse: The Experience Of Studio Wudé With Leather Crafts In Senegal, Caroline Grellier, Cécile Ndiaye

DRS Biennial Conference Series

This article reflects on design and the training of designers from a West African perspective, based on the experience of Studio Wudé, a workshop which has been working in Senegal since 2006 to transmit endogenous knowledge about leather transformation. Through an analysis of the Studio's pedagogical design approach, the aim is to question in West African contexts the relevance of the historical dissociation between thinking and doing, at the genesis of a Western industrial capitalist design culture whose spread in West Africa has accelerated over the past five years via the emergence of higher design education based on a Western …


Exploring The Relation Between Aesthetic Experience And Physical Activity Motivation, Yoonah Jung, Chajoong Kim, Kyungho Lee, Hwang Kim Jun 2024

Exploring The Relation Between Aesthetic Experience And Physical Activity Motivation, Yoonah Jung, Chajoong Kim, Kyungho Lee, Hwang Kim

DRS Biennial Conference Series

Digital physical activity applications employ various motivational mechanisms to encourage exercise, yet research on the complex relationship between their visual aesthetics and motivation for physical activity is still limited. The purpose of this paper is to investigate how three different visual images, such as those representing health, fitness, and social benefits, respectively, can motivate peo-ple to engage in physical activity in a digital service environment. To investigate this, 50 participants evaluated these images in the survey. The results showed that out of the three categories, fitness images had the most significant impact on motivating physical activity, suggesting that stimuli that …


Synergizing Human Expertise With Ai: The Role Of Llms In User Research, Shivani Ganwani, Sanandan Ratkal, Ravi Mahamuni, Ishaan Pathak Jun 2024

Synergizing Human Expertise With Ai: The Role Of Llms In User Research, Shivani Ganwani, Sanandan Ratkal, Ravi Mahamuni, Ishaan Pathak

DRS Biennial Conference Series

Traditional design practice primarily relies on human designers' skills and knowledge for problem solving. With the advent of Large Language Models (LLMs), there is a significant possibility of leveraging the language processing capabilities to assist designers in increasing the speed, rigor, and effectiveness of various design activities. In the context of service design projects, we embarked on an investigation of utilizing LLMs to streamline labor-intensive tasks such as analyzing user research data more effectively. Through our investigation, we propose a mixed LLM-human approach in the Design Process, especially for qualitative data analysis. This paper discusses our observations from the investigation …


Exploring The Design Opportunities For Conversational Agents As Reflection Partners In Domestic Environments, Pelin Karaturhan, Egemen Ertuğrul, Ecem Arıkan, Kemal Kuşcu, Asım Evren Yantaç Jun 2024

Exploring The Design Opportunities For Conversational Agents As Reflection Partners In Domestic Environments, Pelin Karaturhan, Egemen Ertuğrul, Ecem Arıkan, Kemal Kuşcu, Asım Evren Yantaç

DRS Biennial Conference Series

Reflection is a core element of our everyday lives for higher self-insight and better well-being. Guided conversation is one of the methods that supports reflective thinking. The increasing abilities of conversational agent systems make them potential reflection partners for the future. Home is suitable for engaging in reflective conversations with conversational agents on daily experiences since it provides a private space. We explore the user expectations and design considerations for reflection with conversational agents through a mixed-method approach with design/HCI researchers. We first explored a psychology-based reflection approach with a diary study. Then, we designed a future-oriented methodology, adapted our …