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Customer Relationship Marketing By Destination Marketing Organizations Does It Lead To Favorable Behavioral Intentions To Meeting Planners?, Jumyong Lee 2011 University of Central Florida

Customer Relationship Marketing By Destination Marketing Organizations Does It Lead To Favorable Behavioral Intentions To Meeting Planners?, Jumyong Lee

Electronic Theses and Dissertations

In convention market, one of the fastest growing sectors in hospitality industry, meeting planners play an important role to select a destination for their event. Therefore, a good relationship with them can be a competitive advantage for a convention destination considering a fierce competition among the destinations. The objective of this study is to develop an empirically valid relationship marketing (RM) model that would verify the antecedents, mediators, and consequence of the relationship between the destination marketing organization (DMO) and meeting planners. This study found three antecedents (i.e., customer orientation, familiarity, and reputation) of the RM mediating constructs that ...


Employer Perceptions An Exploratory Study Of Employability Skills Expected Of New Graduates In The Hospitality Industry, Amy Parker Kleeman 2011 University of Central Florida

Employer Perceptions An Exploratory Study Of Employability Skills Expected Of New Graduates In The Hospitality Industry, Amy Parker Kleeman

Electronic Theses and Dissertations

Graduate employability skills have become one of the most important topics on the higher education agenda in the first decade of the 21st century. In the United States, and throughout the world, global competition, growth of a knowledge-based economy, technological advances, and the multigenerational workforce have combined to substantially alter the contemporary workplace (Gedye & Chalkey, 2006). Whether by choice or circumstance, the expectation of a secure lifelong position with one employer and the opportunity for linear career progression are no longer typical nor practical in the contemporary workplace (Harvey, Locke, & Morey, 2002). Employability skills are those skills, attributes, and behaviors, e.g., communication skills, problem-solving, organization, and planning, that bridge most disciplines, industries, and employing organizations. They have the greatest impact on the sustained, productive, successful employment of graduates (Cranmer, 2006; Gedye, Fender, & Chalkey, 2004). The purpose of this study was to (a) identify the employability skills employers perceive to be important for entry-level management/management-in-training positions in the hospitality industry, (b) to establish employability skills competency levels employers expect for these positions, and (c) to garner ...


Peak Performance Training, Matthew Gabriel Hallett 2011 University of Central Florida

Peak Performance Training, Matthew Gabriel Hallett

Electronic Theses and Dissertations

Peak performance is defined as an “episode of superior functioning” where an individual performs up to (and sometimes exceeds) their full potential (Privette, 1983, p. 1361). Most individuals do not consistently experience episodes of peak performance. After accounting for biological factors, motivation, and external constraints, the inability to achieve peak performance consistently is due to the challenge of successfully selecting and accessing knowledge and skills on demand while under pressure (Brown, 2009). This thesis describes the psychology of peak performance and skill training for peak performance. A peak performance training program is designed specifically for business professionals. The program was ...


The Collector As Arbiter Of Art A Phenomenological Investigation Of Collectors' Critical Judgment Development And Their Understanding Of Art Toward A Theoretical Model For Appreciation And Criticism In Art Education, Anne C. Grey 2011 University of Central Florida

The Collector As Arbiter Of Art A Phenomenological Investigation Of Collectors' Critical Judgment Development And Their Understanding Of Art Toward A Theoretical Model For Appreciation And Criticism In Art Education, Anne C. Grey

Electronic Theses and Dissertations

The purpose of this study was to investigate art collectors’ specific method of developing and making critical judgments in the context of their understanding of art. Phenomenological research methods were employed to obtain data through interviews with collectors of Contemporary African American art, Latin American art, and Minimalist and Conceptual art. Based on the findings, collectors’ approaches to critical judgment can be categorized into three areas. First, critical skills are both intuitive and developed over time, through a holistic and aesthetic process set in the art world. Collectors’ edification requires commitment, and intense looking enabling them to see how works ...


An Analysis Of Factors That Influenced Brevard Students To Drop Out And Why They Returned To Earn Their General Education Development (Ged) Diploma, B L. Spadaccini 2011 University of Central Florida

An Analysis Of Factors That Influenced Brevard Students To Drop Out And Why They Returned To Earn Their General Education Development (Ged) Diploma, B L. Spadaccini

Electronic Theses and Dissertations

Dropping out of high school almost guarantees a life of hardship. The absence of a diploma contributes to poverty, increased crime rates and weakens the economy. To that end, school districts have a moral and ethical responsibility to bring an end to the dropout epidemic. This study was based on an analysis of more than 26,000 Brevard public school students. The researcher used 2006-2007, 2007-2008 and 2008-2009 student data to determine the relationship between race, grade level, ESE status, ELL status, SES, type of promotion and dropping out of school. In addition, the researcher reviewed Student Exit Survey data ...


Graduated Students With Autism Spectrum Disorders And Their Parents Lived Experiences In Public High School, Karen F. Uhle 2011 University of Central Florida

Graduated Students With Autism Spectrum Disorders And Their Parents Lived Experiences In Public High School, Karen F. Uhle

Electronic Theses and Dissertations

With a dramatic increase in the prevalence of students with autism spectrum disorders (ASD), including those with high-functioning autism and Asperger's syndrome, educators are challenged to meet the educational needs of a complex and widely diverse group of exceptional learners. The focus of this research was to gain insight into the experiences of the graduated student with autism and his/her parent(s) during the student's time in public school. This study had three research questions: 1) What were the lived experiences of students with ASD who graduated from an urban public high school in the southeast United ...


A Phenomenological Investigation Of Counseling Students' And Practicum Supervisors' Experiences With The Counselor Competencies Scale, David L. Ascher 2011 University of Central Florida

A Phenomenological Investigation Of Counseling Students' And Practicum Supervisors' Experiences With The Counselor Competencies Scale, David L. Ascher

Electronic Theses and Dissertations

Counselor educators are charged with facilitating the development of counseling students towards becoming ethical and competent counselors (American Counseling Association [ACA], 2005; Council for Accreditation for Counseling and Related Educational Programs [CACREP], 2009). In addition, counselor educators serve as gatekeepers for the profession and deny entry to counseling students who demonstrate deficiency of necessary competencies (ACA, 2005; Association for Counselor Education and Supervision [ACES], 1993; CACREP, 2009). Numerous assessment tools utilized for the evaluation of counseling competencies have been developed, yet none has gained universal acceptance in the field of counselor education. The Counseling Competencies Scale© (CCS, UCF Counselor Education ...


Florida Superintendents' Views Related To The Involuntary Removal Of School Principals, Christopher S. Bernier 2011 University of Central Florida

Florida Superintendents' Views Related To The Involuntary Removal Of School Principals, Christopher S. Bernier

Electronic Theses and Dissertations

This study sought to determine how external influences designed to improve student achievement and school performance such as No Child Left Behind Act of 2001, The Florida A+ Program, and the Differentiated Accountability model impacted Florida school superintendents’ prioritization of the Florida Principal Leadership Standards. In the study, major questions addressed concerned (a) the demographic characteristics of the school principals and superintendents involved in the removal of a school principal within the state of Florida; (b) the relationship between the problems a principal encountered and the Florida Principal Leadership Standards; (c) the Florida Principal Leadership Standards that were most often ...


College Science Teachers' Inquiry Beliefs And Practices In The Science Classroom, Janet L. Bisogno 2011 University of Central Florida

College Science Teachers' Inquiry Beliefs And Practices In The Science Classroom, Janet L. Bisogno

Electronic Theses and Dissertations

The purpose of the study was to examine college science professors’ beliefs regarding the use of inquiry in the college science classroom, how these beliefs impacted their instructional choices and how these beliefs were enacted in the classroom. Additional questions were how teachers’ beliefs vary across institution types (community college, private, four year college, and large research institution), and how beliefs vary across disciplines (life sciences and physical sciences). A case study design was required for this study due to the complexity of the topic and different data sources needed to answer the fore stated research questions. These data sources ...


The Relationship Between Principal Reported Instructional And Organizational Practices Of Title I Elementary Schools And Adequate Yearly Progress, Marsha Bur 2011 University of Central Florida

The Relationship Between Principal Reported Instructional And Organizational Practices Of Title I Elementary Schools And Adequate Yearly Progress, Marsha Bur

Electronic Theses and Dissertations

This study examined the practices of Title I elementary school principals in the state of Florida for the school year 2009 - 2010. Elementary school principals in six Florida school districts responded to a survey to determine the extent of implementation of instructional and organizational practices identified by research to improve instruction and learning. The practices (sub-constructs) examined were identified as curriculum, instruction, assessment, educational agenda (vision, mission, beliefs, goals), leadership for school improvement, community building, and culture of continuous improvement. The results of this study indicated that participating Florida Title I principals believed that they were implementing effective instructional and ...


Florida School Indicator Report Data As Predictors Of High School Adequate Yearly Progress (Ayp), John D. Carr 2011 University of Central Florida

Florida School Indicator Report Data As Predictors Of High School Adequate Yearly Progress (Ayp), John D. Carr

Electronic Theses and Dissertations

The focus of this research was to identify variables reported in the 2008-2009 Florida School Indicator Report (FSIR) that had a statistical impact, positive or negative, on the likelihood that a school would achieve Adequate Yearly Progress (AYP) in reading or mathematics using the logistic regression technique. This study analyzed four broad categories reported by the FSIR to include academic, school, student, and teacher characteristics. FSIR and AYP data was collected for 468 Florida high schools that were categorized by the Florida Department of Education as presenting a comprehensive curriculum to grades 9-12 or grades 10-12. It was determined in ...


A Comparison Of Eighth Grade Reading Proficiency On State Assessments With The National Assessment Of Educational Progress, Kathryn B. Dyer 2011 University of Central Florida

A Comparison Of Eighth Grade Reading Proficiency On State Assessments With The National Assessment Of Educational Progress, Kathryn B. Dyer

Electronic Theses and Dissertations

The National Assessment of Educational Progress is a nationwide assessment administered every other year to eighth grade students in the United States in reading and mathematics. The purpose of this study was to compare the results of 2009 eighth grade state reading assessment proficiency percentages to NAEP proficiency percentages. Primarily, this study examined whether a predictive relationship existed between state and NAEP proficiency percentages. Subsequent research questions analyzed the extent to which a relationship existed for subgroups (race/ethnicity, English Language Learners, low socioeconomic status, and students with disabilities) and while controlling for census regions. It was found that a ...


An Analysis Of Trauma Narratives Perceptions Of Children On The Experience Of Sexual Abuse, Jennifer Marie Foster 2011 University of Central Florida

An Analysis Of Trauma Narratives Perceptions Of Children On The Experience Of Sexual Abuse, Jennifer Marie Foster

Electronic Theses and Dissertations

Child sexual abuse (CSA) is estimated to affect 1 in 4 girls and 1 in 6 boys before the age of 18 (Centers for Disease Control and Prevention, 2005). Despite the prevalence of sexual abuse and frequent negative outcomes for child victims as well as adult survivors, little is known about CSA from the perspective of the child. To date, the vast majority of research has targeted adults. Studies conducted on children are mostly quantitative and have explored the effectiveness of various treatment interventions. To address the gap in the research literature, the present study investigated the perspectives of children ...


The Born Versus Made Debate An Examination Of Community College Instructors' Beliefs And Teaching Practices, Christina Hardin 2011 University of Central Florida

The Born Versus Made Debate An Examination Of Community College Instructors' Beliefs And Teaching Practices, Christina Hardin

Electronic Theses and Dissertations

Research on the development of K-12 teachers’ beliefs about and approaches to teaching and learning suggests that exposure to professional development programs can lead to the use of conceptual change strategies that engage students as active participants in the learning process rather than on teacher-centered strategies focused on information transfer. However, within the existing literature on the development of teacher beliefs and approaches to teaching and learning there exists a void of information pertaining to the development of community college instructors’ beliefs and approaches. The purpose of this study was to investigate the relationship between pre-tenure community college instructors’ beliefs ...


Interdisciplinary Studies Students' Academic And Social Engagement A Quantitative Study, Jessica Simmons 2011 University of Central Florida

Interdisciplinary Studies Students' Academic And Social Engagement A Quantitative Study, Jessica Simmons

Electronic Theses and Dissertations

This study explored interdisciplinary studies students‟ academic and social engagement. As the review of literature demonstrated, student engagement and satisfaction are important to retention and institutions can adopt policies and practices to foster student engagement. Because interdisciplinary studies programs often struggle to maintain relevance, fostering student engagement is one way to ensure maximum student satisfaction and retention. This study identified factors of student engagement that were positively related to satisfaction and confirmed that requiring core interdisciplinary studies courses had a positive impact on engagement. A quantitative instrument, the Interdisciplinary Studies Student Engagement Survey, was adapted from the National Survey of ...


The Role Of Web 2.0 And Social Media Community In Education As A Form Of Teacher Personal Professional Development, Brandi Evans Smith 2011 University of Central Florida

The Role Of Web 2.0 And Social Media Community In Education As A Form Of Teacher Personal Professional Development, Brandi Evans Smith

Electronic Theses and Dissertations

Teachers are facing greater technological demands. They are expected to use and teach their students to use various forms of collaborative technology (Partnership for 21st Century Learning, 2010). Personal professional development is professional development that teachers seek on their own, strictly on a voluntary basis, so that they can meet the needs of their students or address issues that are unique to their classroom. This study used a survey to examine the relationship between how teachers’ reported using social media community in education for personal professional development and the criteria for effective professional development, teachers’ integration practices, teachers’ frequency of ...


A Qualitative Case Study Of Novice Kenyan Primary School Teachers What Messages Transmitted By The Teacher Training Colleges Are Internalized And Applied?, Carol A. Kranz 2011 University of Central Florida

A Qualitative Case Study Of Novice Kenyan Primary School Teachers What Messages Transmitted By The Teacher Training Colleges Are Internalized And Applied?, Carol A. Kranz

Electronic Theses and Dissertations

The method of instruction and the formal curriculum within two Kenyan teacher training colleges were studied in order to discover which messages regarding pedagogical practice are internalized within novice Kenyan primary school teachers and then actualized within their classrooms. An educational connoisseurship approach was utilized to give descriptive, interpretive, evaluative, and thematic insight. Three data streams were collected through interview, observation, and design evaluation in order to establish structural corroboration and internal validity. The study found that the method of instruction by the teacher training college faculty was teacher-centered and utilized lower order cognitive methodology. Though the formal curriculum design ...


The Relationship Between Counselor Hope And Optimism On Client Outcome, Michelle M. Muenzenmeyer 2011 University of Central Florida

The Relationship Between Counselor Hope And Optimism On Client Outcome, Michelle M. Muenzenmeyer

Electronic Theses and Dissertations

The counselor is an important contributor to client outcome. Research findings about therapist effects are mixed. In this study positive psychology variables, hope and optimism, were evaluated with client outcome. The sample for this study consisted of 43 graduate-level counselor trainees in the first or second practicum semester and their adult clients in a university’s community counseling clinic. Results revealed no statistically significant relationships between student counselors’ hope and optimism and client outcomes. Post hoc analysis of student hope and their post-graduation expectations, revealed statistically significant relationships. Implications for counselor educators are presented along with areas for future research.


The Relationship Between Number Of Toys, Infant Distractibility, And Mothers' Teaching Utterances, Lap Van Nguyen 2011 University of Central Florida

The Relationship Between Number Of Toys, Infant Distractibility, And Mothers' Teaching Utterances, Lap Van Nguyen

Electronic Theses and Dissertations

The purpose of this study is to investigate the relationship among the number of toys in an infant’s play environment, infant’s distractibility, and how often a mother teaches her infant during a play session. This study takes samples from videotapes of 12-month old children playing with their mothers during a 5 minute free-play situation. Twenty-two mother and infant pairs were selected for this study based on their previous participation in a language study. The measures used in this study were: (1) the number of maternal teaching utterances to her infant; (2) the total number of utterances that mother ...


Middle School Literacy Coaches In Florida A Study Of The Relationships Among Experience, Coaching Activities, And Other Factors Related To Reading Achievement, Patricia A. Bowman 2011 University of Central Florida

Middle School Literacy Coaches In Florida A Study Of The Relationships Among Experience, Coaching Activities, And Other Factors Related To Reading Achievement, Patricia A. Bowman

Electronic Theses and Dissertations

The focus of this research was to investigate and clarify the work lives of middle school literacy coaches in central Florida by studying their backgrounds and experiences before assuming the role of literacy coach. Additionally, the beliefs of literacy coaches on what factors influence reading achievement were examined. The responses of 44 participating middle school literacy coaches were used to investigate (a) the academic and professional experiences of each coach, (b) the percentage of time spent in 13 literacy coaching activities, and (c) the working factors related to student reading achievement as evidenced on the Florida Comprehensive Assessment Test. Data ...


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