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Pragmatic Learning Theory: An Inquiry-Action Framework For Distributed Consumer Learning In Online Communities, Rama k. Jayanti 2010 Cleveland State University

Pragmatic Learning Theory: An Inquiry-Action Framework For Distributed Consumer Learning In Online Communities, Rama K. Jayanti

Marketing

We examine consumer social learning from distributed inquiry capabilities in online communities. Using an inquiry-action framework rooted in pragmatic learning theory, we longitudinally trace community inquiry processes and their link to individual action in six health-related online communities. Our interpretive analyses reveal leaps and lapses in social learning. Generative learning is evident when collective productive inquiry is linked to expanding individual action repertoires. Individual disengagement diverts inquiry and disrupts inquiry-action linkages, creating lapses that degenerate learning. Within these extremes, instances of individual faltering are evident when inquiry is productive but individuals fail to leverage inquiry for empowered action.


Customer Loyalty And Lifetime Value: An Empirical Investigation Of Consumer Packaged Goods, Jason Q. Zhang, Ashutosh Dixit, Roberto Friedmann 2010 Loyola University, Maryland

Customer Loyalty And Lifetime Value: An Empirical Investigation Of Consumer Packaged Goods, Jason Q. Zhang, Ashutosh Dixit, Roberto Friedmann

Marketing

It is traditionally accepted that customer loyalty is critical for a firm’s profitability. Recent research,however, questions the effects of customer loyalty on profitability. In light of this controversy, we examine the financial effects of customer loyalty using the framework of customer lifetime value (CLV). Our analysis reveals that in the area of consumer packaged goods, customer loyalty is positively associated with customer revenue and customer retention, both of which drive CLV. Thus, customer loyalty is indeed a predictor of long-term customer profitability to a firm. For marketers, customer loyalty continues to be a legitimate end goal to pursue ...


[Review Of The Books Managing The Human Factor: The Early Years Of Human Resource Management In American Industry And Hired Hands Or Human Resources? Case Studies Of Hrm Programs And Practices In Early American Industry], Rosemary Batt 2010 Cornell University

[Review Of The Books Managing The Human Factor: The Early Years Of Human Resource Management In American Industry And Hired Hands Or Human Resources? Case Studies Of Hrm Programs And Practices In Early American Industry], Rosemary Batt

Articles and Chapters

[Excerpt] Bruce Kaufman has produced two volumes on the early development of human resource (HR) management that should become mainstays in undergraduate and graduate courses in the fields of HR studies and industrial relations. Not since Sandy Jacoby's pathbreaking book on the development of personnel management has such careful attention been paid to the inner workings of American corporations' personnel policies a century ago (Employing Bureaucracy: Managers, Unions and the Transforming of Work in American Industry, 1900-1945, 1985). Unlike Jacoby, who specifically analyzed how and why companies developed these policies in response to union movements and external pressures, Kaufman ...


Business Negotiations Between Americans And Russians, Tanya Louneva 2010 University of Pennsylvania

Business Negotiations Between Americans And Russians, Tanya Louneva

Wharton Research Scholars

In the past decade, Russia has emerged as an important player in the global economy. In the Goldman Sachs “Dreaming with the BRICs” Report, Jim O’Neil contends that “over the next 50 years, Brazil, Russia, India and China – the BRICs economies – could become a much larger force in the world economy.” By 2050, Russia’s “GDP per capita is by far the highest in the group, and comparable to the G6. Russia’s economy overtakes Italy in 2018; France in 2024; UK in 2027 and Germany in 2028.” In line with this, foreign direct investment into Russia has skyrocketed ...


The Nba And The Single Entity Defense: A Better Case?, Michael A. McCann 2010 University of New Hampshire

The Nba And The Single Entity Defense: A Better Case?, Michael A. Mccann

Law Faculty Scholarship

This Article will explore the relationship between the National Basketball Association, its independently-owned teams, and associated corporate entities, including the Women’s NBA, NBA Properties, NBA Developmental League, NBA China, and single entity analysis under section 1 of the Sherman Act. Section 1 chiefly aims to prevent competitors from combining their economic power in ways that unduly impair competition or harm consumers, be it in terms of raised prices, diminished quality, or limited choices. Single entities are exempt from section 1 because they are considered “one,” rather than competitors, and thus their collaboration does not implicate anticompetitive concerns.

In American ...


La Globalización De Las Crisis Bancarias Y Financieras, Guillermo Arosemena 2010 SelectedWorks

La Globalización De Las Crisis Bancarias Y Financieras, Guillermo Arosemena

Guillermo Arosemena

No abstract provided.


Gerencia Y Tecnología, Guillermo Arosemena 2010 SelectedWorks

Gerencia Y Tecnología, Guillermo Arosemena

Guillermo Arosemena

No abstract provided.


Participatory Rural Appraisal, Ganesh Chandra 2010 ICAR-Central Inland Fisheries Research Institute, (ICAR) Barrackpore, India

Participatory Rural Appraisal, Ganesh Chandra

Ganesh Chandra

Participation, empowerment and inclusion have become the new development buzzword. There has been a range of interpretations of the meaning of participation in development. Participatory development starts from the premise that it is important to identify and build upon strengths already present in communities. Perhaps the most widespread appearance of participation in mainstream development has been seen in the form of participatory methodologies of research, intended to gather a wide range of information from local people at their livelihoods, needs, and strengths, at the same time as 'empowering' them through a process of collaborative analysis and learning. PRA is a ...


Dissemination Of Communication And Information In Inland Fisheries, Ganesh Chandra 2010 ICAR-Central Inland Fisheries Research Institute, (ICAR) Barrackpore, India

Dissemination Of Communication And Information In Inland Fisheries, Ganesh Chandra

Ganesh Chandra

Flow of communication and information from the research station to the end user is sine qua non for the sustainable production as well as productivity enhancement in inland fisheries and the development of fishers as a whole. The resource poor who are often more in need than others of information on sustainable and low external input technologies is least likely to gain access to the information required. This has been seen particularly in the fisheries sector where the channels of information accessible to the resource poor delivered information on new practices and recommendations as well as the new culture technologies ...


Photo Tagging Over Time - The Role Of Motivations, Attention, And Ego-Network Density, Paul Russo, Oded Nov 2010 Polytechnic Institute of New York University

Photo Tagging Over Time - The Role Of Motivations, Attention, And Ego-Network Density, Paul Russo, Oded Nov

Paul Russo

Along with the growth in artifact sharing in online communities such as Flickr, YouTube, and Facebook comes the demand for adding descriptive meta information, or tags. Tags help individu als to organize and communicate the content and context of their work for themselves and for others. This longitudinal study draws on research in social psychology, network theory and online communities to explain tagging over time. Our findings suggest that tagging increases as a contributor receives attention from others in the community. Further, we find that the more a user’s network neighbors are connected to each other directly, the less ...


Alemania Y Grecia, Dos Conceptos Antagónicos, Wenceslao Gimenez Bonet 2010 Corporate Training Argentina

Alemania Y Grecia, Dos Conceptos Antagónicos, Wenceslao Gimenez Bonet

Wenceslao Gimenez Bonet

Unos con clima cálido, mucho sol y rodeados de agua. Otros con una tierra fría, crudos inviernos y mucha nieve. Las diferencias geográficas indican muchas otras diferencias. Unos tienen fama más de disfrutar de la vida y los otros de ser más trabajadores. Los griegos son cálidos, desordenados, ruidosos y emotivos ....


Consenso, Reputazione Sociale, Prossimità Territoriale: Risorse Immateriali "Core" Nell'economia Delle Pmi. L'Esperienza Di Un Protaginista Del Territorio: Boxmarche Spa, Mara Del Baldo 2010 University of Urbino

Consenso, Reputazione Sociale, Prossimità Territoriale: Risorse Immateriali "Core" Nell'economia Delle Pmi. L'Esperienza Di Un Protaginista Del Territorio: Boxmarche Spa, Mara Del Baldo

mara del baldo

No abstract provided.


Diversity Is Divine Will - An Essay On Spiritual And Religious Pluralism And Inclusion, Effenus Henderson, Khaled Beydoun Esq. 2010 HenderWorks, Inc.

Diversity Is Divine Will - An Essay On Spiritual And Religious Pluralism And Inclusion, Effenus Henderson, Khaled Beydoun Esq.

Effenus Henderson

This essay is intended to serve as a tool for helping facilitate discussion and dialogue about religious and spiritual differences at home, in work teams, at school, and communities. Its key theme is one of seeking to understand and appreciate, not disparage others because of their differences. It is not intended to be an in-depth resource on the topic but a background paper to help initiate discussion and learning, and to build intercultural and religious understanding


Media Attention & Executive Pay In The Netherlands, Jordan Otten 2010 Erasmus University of Rotterdam

Media Attention & Executive Pay In The Netherlands, Jordan Otten

Jordan Otten

This report is centered around three research questions on newspaper coverage and executive compensation in The Netherlands. 1) How has the coverage developed over the years? 2) How selective are newspapers in their coverage? And 3) What are the influences of newspaper coverage on executive compensation?

Based on the articles that have appeared in the period 1998- mid 2009, it can be concluded that the attention by newspapers is not only of the most recent years. Newspapers do not systematically focus on the better or worse performing companies and do also not focus on the higher or highest paid executives ...


Achieving The Vision Through High Ethical Standards, Sarah E. Bertke 2010 Western Kentucky University

Achieving The Vision Through High Ethical Standards, Sarah E. Bertke

Ohio Valley Regional Student Conference

No abstract provided.


Behind That 'Made-In-China' Label: A Shortcut, Short-Change, Save-Face Story, Knowledge@SMU 2010 Singapore Management University

Behind That 'Made-In-China' Label: A Shortcut, Short-Change, Save-Face Story, Knowledge@Smu

Knowledge@SMU

China’s reputation as the world’s factory is not always matched with an equally positive reputation for the quality of its produce. Yet, the world’s consumers cannot seem to wean themselves off the economic giant's low cost products – neither can businesses. But do Chinese manufacturers really deserve the bad rep? Paul Midler, a Chinese-speaking American, shared his personal take at SMU recently, on what drives Chinese producers to do what they do, and how, he thinks, things can take a turn for the better.


From Post-Its To Face-Bras: How 3m Puts Innovation Into Practice, Knowledge@SMU 2010 Singapore Management University

From Post-Its To Face-Bras: How 3m Puts Innovation Into Practice, Knowledge@Smu

Knowledge@SMU

Most people are familiar with the genesis of the Post-it, 3M's signature yellow sticky pad: an accidental outcome that followed the discovery of a non-permanent adhesive. While innovations as such might be viewed as a fluke – an invention that occurred by chance – it is helpful to note that certain environments and conditions can render an organisation more 'accident'-prone. Geoff Nicholson, the "father" of 3M's line of Post-it Note products and an advocate of "risky business" behaviours, shared his insights and observations at SMU recently.


Think Setting Up A Business Is Easy? Think Again!, Knowledge@SMU 2010 Singapore Management University

Think Setting Up A Business Is Easy? Think Again!, Knowledge@Smu

Knowledge@SMU

Entrepreneurship stories are like fairytales. The rags-to-riches stories of college dropouts turned successful multimillionaires provide many an overworked and underappreciated employee with idealism and inspiration: to ditch a life of conventions and to pursue one's passions. But don't be naïve, says Wong Hoong An, chief evangelist officer of the popular local food website, HungryGoWhere.com. There are too many questions to consider, such as 'Can you live with a pittance of a salary for years?' and 'Do you relish change, instability and volatility?'


Watch The Vote: Avoiding Undesirable Zero-Sum Outcomes, Knowledge@SMU 2010 Singapore Management University

Watch The Vote: Avoiding Undesirable Zero-Sum Outcomes, Knowledge@Smu

Knowledge@SMU

Luxury watches often invoke a lot of debate amongst its aficionados. After the great lengths to which people go to, to collect, study, appraise and critique these mobile mechanical clocks, it is no surprise that they feel very strongly about their picks. Decisions made by prestigious bodies, such as the Grand Prix d’Horlogerie, are hence quite delicate. People's money, ego, and pride are at stake. So picking the winner that will keep the majority satisfied is crucial, yet quite difficult to do. Drawing comparisons to political election outcomes, SMU Economics professor Massimiliano Landi explores a new voting system ...


Mass Business Report, College of Management, University of Massachusetts Boston 2010 University of Massachusetts Boston

Mass Business Report, College Of Management, University Of Massachusetts Boston

Financial Services Forum Publications

Welcome to the College of Management, UMass Boston, Financial Services Forum’s Spring 2010 report on the Massachusetts economy. The spotlight of this report is the Finance, Insurance and Real Estate (FIRE) sector in Massachusetts.


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