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Was There A “Small-Bank” Anomaly In The Great Crisis Of 2007-09?, Paola Bongini, Giovanni Ferri, Punziana Lacitignola 2009 University of Milan-Bicocca

Was There A “Small-Bank” Anomaly In The Great Crisis Of 2007-09?, Paola Bongini, Giovanni Ferri, Punziana Lacitignola

Paola Bongini

Drawing on a large set of listed banks from Europe, the US and Japan we start noticing that smaller-sized banks suffered less than larger banks in conjunction with the unfolding of the Great Crisis of 2007-09. Was this a small-bank anomaly analogous to the classic small firm effect? We conjecture that what seems to be a small bank anomaly might, in fact, signal a generalized market reassessment of the banking business model and tested whether stock markets penalized less the banks that kept more rooted to the traditional “originate-to-hold” (OTH) model while forgoing the opportunities disclosed by the “originate-to-distribute” (OTD ...


Credit Unions As Liquidity Creators, Elisabeta Pana, Tarun Mukherjee 2009 Illinois Wesleyan University

Credit Unions As Liquidity Creators, Elisabeta Pana, Tarun Mukherjee

Elisabeta Pana

No abstract provided.


Impact Of Managers Emotional Intelligence On Marketing Creativity In Jordan Commercial Banks, Philadelphia University 2009 Philadelphia University

Impact Of Managers Emotional Intelligence On Marketing Creativity In Jordan Commercial Banks, Philadelphia University

Philadelphia University, Jordan

No abstract provided.


Evaluatie Van Het Nieuwe Werkervaringsprogramma. Een Analyse Van De Organisatie En Financiële Positie Van De Leerwerkbedrijven, Peter De Cuyper, Laura Jacobs, Wim Van Opstal 2009 CESOC, Leuven University College

Evaluatie Van Het Nieuwe Werkervaringsprogramma. Een Analyse Van De Organisatie En Financiële Positie Van De Leerwerkbedrijven, Peter De Cuyper, Laura Jacobs, Wim Van Opstal

Wim Van Opstal

Werkervaring is al vele jaren een belangrijk instrument voor de integratie van langdurig werkzoekenden op de arbeidsmarkt. Deze maatregel kreeg tot voor kort vorm in het Werkervaringsplan-plus of WEP+. Op 1 januari 2009 trad een nieuw kader voor werkervaring in werking, waarmee een einde kwam aan meer dan tien jaar WEP+. Het nieuwe werkervaringsprogramma heeft als belangrijkste doelstelling een evenwaardige begeleiding voor elke WEP-plus werknemer te realiseren, ongeacht de plaats waar de werkervaring doorgaat. Daarnaast wordt de focus sterker op uitstroom naar het Normaal Economisch Circuit (NEC) gelegd. Om bovenstaande doelstellingen te bereiken, werden inhoudelijke, organisatorische en financiële wijzigingen aangebracht ...


Reid Lappin (Com ’10) – Vokal Interactive, Llc, 2009 DePaul University

Reid Lappin (Com ’10) – Vokal Interactive, Llc

Dr. Harold Welsch

After attempting a couple different business ideas while at DePaul, Reid discovered a business opportunity with VOKAL, which builds custom mobile applications for businesses. One year after graduating, he employs 10 full-time people and will break $1 million in revenue. Reid made several important connections at Coleman Center networking events, and in early 2010 was featured in a CNBC documentary about the dramatic growth of the mobile application industry. Reid is a member of the eMerge Alumni Council.


Predictable Responses In Currency Markets To Macroeconomic News: A Trading System Approach, Bruce Vanstone, Warwick Schneller 2009 Bond University

Predictable Responses In Currency Markets To Macroeconomic News: A Trading System Approach, Bruce Vanstone, Warwick Schneller

Warwick Schneller

This paper analyses how the release of a macro news event affects exchange rate behaviour. The event examined was the US non-farm payrolls announcement and the British Pound (GBP)/ US Dollar (USD) were the selected currency pair. A trading system model was developed based on a formal methodology previously applied to equity markets. The system examined the currencies reaction to the announcement in determining whether any behavioural patterns were present. Based on the trading system, no exploitable trading patterns were found.


Measuring Ecommerce Website Success, Ahmad Ghandour, George Benwell, Kenneth Deans 2009 University of Otago

Measuring Ecommerce Website Success, Ahmad Ghandour, George Benwell, Kenneth Deans

Ahmad Ghandour

This paper presents a research model, which is built on communication theory (Shannon and Weaver 1948) and DeLone and McLean s (1992, 2003) information system model, to identify eCommerce website success dimensions. The research model is aiming to make contribution to literature by identifying and incorporating dimensions of success relevant to eCommerce websites. Further empirical research is required to validate the finding.


Differentiation Of Services To Achieve Competitive Advantage - Airlines Meeting The Needs Of The Physically Challenged Persons, Yong Ngee Keith Ng, MD. Shafiqur Rahman 2009 Southern Cross University

Differentiation Of Services To Achieve Competitive Advantage - Airlines Meeting The Needs Of The Physically Challenged Persons, Yong Ngee Keith Ng, Md. Shafiqur Rahman

Dr. Keith Ng

The purpose of this study is to explore the viability of marketing to the physically challenged in the Airline Industry. In particular, the needs of the physically challenged individuals and the extent in which airlines are able to meet those needs will be examined. The central theme is that segmenting and meeting the needs of the physically challenged is a sustainable proposition for the airline industry. This study is beneficial from a managerial perspective given the implications in assisting the airline operators and marketers to better understand this group of customers and their needs. Particularly specific features identified in this ...


The Nature Of The New Product Idea, Matti Haverila 2009 Thompson Rivers Uni

The Nature Of The New Product Idea, Matti Haverila

Matti Haverila

The variables affecting the outcome of NPD have been investigated in quite some detail. In order to be able to compare the managerial perceptions regarding the nature of the new product idea in the NPD projects, it is vital to first evaluate if the managers conceptualize the nature of the new product idea similarly in successful and unsuccessful cases. If at least partial equivalence is achieved, then the perceptions of managers regarding the NPD project outcome can be contrasted. Consequently the objective is first to explore if the managerial conceptualizations match regarding the nature of the new product idea in ...


Understanding The Causes Of Defection Among Satisfied B2b Service Customers, Earl Naumann, Matti Haverila, Sajid Khan, Paul Williams 2009 Ameriacn University of Sharjah

Understanding The Causes Of Defection Among Satisfied B2b Service Customers, Earl Naumann, Matti Haverila, Sajid Khan, Paul Williams

Matti Haverila

Many research studies conclude that satisfaction is strongly and positively related to repurchase intentions and loyalty behavior. However, companies are often faced with the perplexing question of why some customers, who are satisfied, still switch suppliers given the right circumstances. To answer this question, an exploratory research study was conducted in the facilities management industry with business to business (B2B) service customers. The study was conducted in two stages: with an exploratory stage focused on the industry as a whole, and a confirmatory stage which focused on lost customers from one specific company. It was found that switching motives and ...


The Factors Affecting New Product Success In Technology Companies: Case Finland., Matti Haverila 2009 Thompson Rivers Uni

The Factors Affecting New Product Success In Technology Companies: Case Finland., Matti Haverila

Matti Haverila

The success factors in new product development have been under review by many researchers. This has not been the case, however, regarding technology-intensive products. This research tries to address this shortcoming.
Comparisons with previous research are also made. The findings indicate that the success factors in the New Product Development (NPD) process are not universal. The unique nature of the technology products has an effect on the success factors. Not all the variables, discovered in the previous research to differentiate between success and failure in new product development process, are applicable to the development of technology products. Implications for management ...


Customer Complaint Behavior And Satisfaction In A B2b Context: A Longitudinal Analysis, Matti Haverila, Earl Naumann 2009 Thompson Rivers Uni

Customer Complaint Behavior And Satisfaction In A B2b Context: A Longitudinal Analysis, Matti Haverila, Earl Naumann

Matti Haverila

The purpose of this research is to study the relationship between customer satisfaction levels and the frequency of complaints in business-to-business services using longitudinal research. More specifically, the objective is to study whether the correlation between customer satisfaction levels and frequency of complaints varies at different levels of customer satisfaction. This study employs 19 quarterly data points from an ongoing customer satisfaction program done between 1999 and 2004. The questionnaires included questions regarding the overall level of satisfaction. The study examined both articulated complaints voiced by customers, and unarticulated, or latent complaints. The low scores on key questions were used ...


Analogical Properties Of Entrepreneurial Opportunities And Their Effects On Judgment, Ugur Uygur 2009 Loyola University Chicago

Analogical Properties Of Entrepreneurial Opportunities And Their Effects On Judgment, Ugur Uygur

Ugur Uygur

The distinctive trademark of an entrepreneur is the recognition of and the action upon profit opportunities (Kirzner, 1997). Researchers have attempted to find out the factors that help an individual recognize and judge such opportunities. Demographic factors and psychological traits provided unimpressive results (Shook, 2003). In this paper I focus on cognitive factors as determinants of opportunity judgment.


Challenges Faced By Expatriate Workers In The Gulf Cooperation Council Countries.Pdf, Pranav Naithani 2009 Sharjah Higher Colleges of Technology

Challenges Faced By Expatriate Workers In The Gulf Cooperation Council Countries.Pdf, Pranav Naithani

Dr. Pranav Naithani

Over the last six decades, the reliance of the Gulf Cooperation Council (GCC) countries’ economy on expatriate workforce has increased incessantly. The majority of the private sector workforce in the Gulf Cooperation Council (GCC) countries are expatriates. Recent attempts by governments in the GCC countries to localise the workforce, through their workforce nationalisation programmes, have offered limited results. Thus, dependence on expatriate workforce will continue in the near future and GCC countries, short of professionally and technically qualified local workers will need to employ a large number of expatriates to support their economic and social development plans. This calls for ...


Overview Of Work-Life Balance Discourse And Its Relevance.Pdf, Pranav Naithani 2009 Sharjah Higher Colleges of Technology

Overview Of Work-Life Balance Discourse And Its Relevance.Pdf, Pranav Naithani

Dr. Pranav Naithani

During the second half of 20th century, with work demands increasingly encroaching on family and personal time
at a faster pace, employers acknowledged the need of work-life balance programmes to facilitate employees
maintain a healthy balance between the conflicting demands of their work and personal life. Availability of
work-life balance facilities to employees witnessed a phenomenal growth between the late eighties of the 20th
century and early years of the 21st century. This growth has been abruptly interrupted by the current economic
downturn. Increasing numbers of organisations, in the name of cost cutting, have either curtailed work-life
balance facilities or ...


Household Possession Of Consumer Durables On Background Of Some Poverty Lines, Jozef Z. Dziechciarz, Marta Dziechciarz Duda, Klaudia Przybysz 2009 Wroclaw Univesity of Economics

Household Possession Of Consumer Durables On Background Of Some Poverty Lines, Jozef Z. Dziechciarz, Marta Dziechciarz Duda, Klaudia Przybysz

Józef Z. Dziechciarz

Summary. Monitoring of poverty indexes and structure of household expenditures is one of diagnostic and warning tool for social politics. Well-being or poverty of selected households’ groups can be illustrated not only by mentioned categories, but also by possession of consumer durables. Thus, there is implication for poverty and possession (or lack) of some consumer durable goods. This assumption is being tested in Polish reality. In the article Polish households are grouped according to chosen classification method. Ownership of selected consumer durables was vital in obtaining clusters. Moreover, in the analysis of clusters, life quality and durable goods possession, modified ...


Immigrant Business Enterprises: A Classification Framework Conceptualization And Test, Roberto Curci, Robert Mackoy 2009 Butler University

Immigrant Business Enterprises: A Classification Framework Conceptualization And Test, Roberto Curci, Robert Mackoy

Robert Mackoy

This article proposes the Immigrant Business Enterprises Classification Framework to organize immigrant-owned businesses into categories associated with different levels of business integration into a host country's mainstream business community. The article applies the framework and reports the findings of structured face-to-face interviews with 199 Hispanic business enterprises (HBEs) in Indianapolis. The authors find Hispanic-owned businesses hold different characteristics depending upon the integration category in which they are classified; the findings suggest that to support immigrant entrepreneurship, governments, business development organizations, and researchers should address category-specific challenges, opportunities, and needs.
Note: Full-text not available due to publisher restrictions. Link is ...


Examining The Need For Customized Satisfaction Survey Instruments Measuring Brand Loyalty For Higher Educational Institutions, Kendrick Brunson 2009 Liberty University

Examining The Need For Customized Satisfaction Survey Instruments Measuring Brand Loyalty For Higher Educational Institutions, Kendrick Brunson

Kendrick W. Brunson

The success or failure of service-based organizations is determined in large part by consumers’ perceived value of those services. Value can be measured in terms of consumers’ perceived performance quality in comparison with the cost to consumers of purchasing the service. The ideal goal of service marketing organizations is to obtain and maintain a loyal base of delighted customers. Loyalty can be measured in terms of customer satisfaction, retention levels, and perception of service quality. In the higher education industry, private institutions compete for student enrollment with state-funded institutions on factors other than cost value. Standard quality and satisfaction survey ...


An Operational Framework For Mortgage Supply Chains, Juri Hirschey, Patricia Wescott, Nezih Altay 2009 DePaul University

An Operational Framework For Mortgage Supply Chains, Juri Hirschey, Patricia Wescott, Nezih Altay

Nezih Altay

Operations management in the mortgage banking industry requires a strategic framework that takes into account the industry’s volatility, operational complexity and unique customer model. The foundation of this framework begins by (re)defining the mortgage lender’s customer to include the capital markets. This paper proposes a novel model for managing mortgage banking operations, a model that uniquely reveals two different but intricately related supply chains in mortgage operations. The proposed dual-direction supply chain model offers speed and flexibility with one supply chain and integration and market knowledge with the other – the combination of which is critical to developing ...


Factors Influencing The Success Of Financial Planners - An Exploratory Study, Wai Kwong Ben Fok, Yong Ngee Keith Ng 2009 Southern Cross University

Factors Influencing The Success Of Financial Planners - An Exploratory Study, Wai Kwong Ben Fok, Yong Ngee Keith Ng

Dr. Keith Ng

Purpose of the Research: The objective of this study is to propose a theoretical model integrating the different factors affecting the success of financial planners. Findings: This paper will contribute significantly to understanding the factors leading to the success of financial planners. Implications for practice: This study is beneficial from a managerial perspective given the implications in assisting the financial organizations recruit competent employees as financial planners. Specific features found in this paper will provide guidance for practitioners to better position themselves for success. Value of paper: The paper will be of interest to academics, financial and sales practitioners. Category ...


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