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E-Textbooks: Is Now The Right Time?, Shu Z. Schiller 2017 Wright State University - Main Campus

E-Textbooks: Is Now The Right Time?, Shu Z. Schiller

Shu Schiller

Don’t be surprised when you see NOOK and iPads sitting along the side of books in campus bookstores this fall. Among numerous types of digital tools and technologies used in classrooms today, e-textbooks seem to be the next rising star. In the arena of higher education, educators have long been using digital materials and tools for teaching and learning. Many universities have adopted campus-wide online course management applications such as products from BlackBoard and Desire2Learn. Online meeting tools such as GoToMeeting, Elluminate, and Adobe Connect have now transformed the traditional delivery of teaching and lecturing to a synchronized, real-time ...


Retooling For Success: A Case Study Of Voip Implementation To Improve Customer Service At A Midwestern Financial Services Office, Russell J. Roysden, Shu Z. Schiller 2017 Wright State University - Main Campus

Retooling For Success: A Case Study Of Voip Implementation To Improve Customer Service At A Midwestern Financial Services Office, Russell J. Roysden, Shu Z. Schiller

Shu Schiller

This article presents a case study of the acquisition of a Voice over Internet Protocol (VoIP) system to replace an outdated telephone system at a Midwestern financial services company. In the Midwest retail office of ABC Financial Services, the old Private Branch Exchange (PBX) phone system was incapable of handling customer inquiries during the busy tax return season. The inefficient systems exposed the organization to missed and delayed calls, which lead to a considerable number of customer complaints and lost revenue. Guided by the systematic approach of technology retooling, computer engineers followed the steps of problem diagnosis, analysis of competing ...


Teaching The Foundations Of Data Science: An Interdisciplinary Approach, Daniel Asamoah, Derek Doran, Shu Z. Schiller 2017 Wright State University - Main Campus

Teaching The Foundations Of Data Science: An Interdisciplinary Approach, Daniel Asamoah, Derek Doran, Shu Z. Schiller

Shu Schiller

The astronomical growth of data has necessitated the need for educating well-qualified data scientists to derive deep insights from large and complex data sets generated by organizations. In this paper, we present our interdisciplinary approach and experiences in teaching a Data Science course, the first of its kind offered at the Wright State University. Two faculty members from the Management Information Systems (MIS) and Computer Science (CS) departments designed and co-taught the course with perspectives from their previous research and teaching experiences. Students in the class had mix backgrounds with mainly MIS and CS majors. Students' learning outcomes and post ...


Exploring A Third-Party E-Waste Recycling System Under The Extended Producer Responsibility Framework In China, Hua Zhong, Shu Z. Schiller 2017 Wright State University - Main Campus

Exploring A Third-Party E-Waste Recycling System Under The Extended Producer Responsibility Framework In China, Hua Zhong, Shu Z. Schiller

Shu Schiller

The rapid advance of information technologies has produced a large amount of waste of electronic and electrical equipment (WEEE). WEEE or e- waste, refers to old, end-of-life (EoL) or discarded electronic appliances. The world produces 20 to 50 million metric tons of e-waste annually (Electronics Take-back Coalition 2009), of which China alone contributes 2 million tons. Each year at least 6 million washing machines, 7 million TV sets, 10 million PCs and 70 million mobile phones are discarded and the number increases at the rate of more than 10 per cent each year (Hung 2007), according to the report from ...


Enterprise It Asset Disposition: An Overview And Tutorial, Shu Z. Schiller, Jeff Merhout, Rike Sandlin 2017 Wright State University - Main Campus

Enterprise It Asset Disposition: An Overview And Tutorial, Shu Z. Schiller, Jeff Merhout, Rike Sandlin

Shu Schiller

Enterprise IT Asset Disposition (ITAD) addresses the recovery and recycling of an enterprise’s IT assets that are near or at the end of their lifecycle. The aim of ITAD is to maximize the value of investment over the IT asset’s entire lifecycle while guaranteeing data security and protecting against environmental liability. Regulatory requirements mandate specific disposal methods for computing assets, and enterprises face significant risks if they fail to comply. Despite the critical importance of ITAD, many enterprises lack a clear understanding of ITAD and its regulations and struggle with the management of ITAD processes. One solution to ...


Connecting You With Real People At Real Time, Shu Z. Schiller 2017 Wright State University - Main Campus

Connecting You With Real People At Real Time, Shu Z. Schiller

Shu Schiller

As we all know, traditional customer services are mainly based on face-to-face in-store help, mailing catalogs, and telephone contacts such as call centers. The Internet has introduced new ways of delivering customer services on time and on target to address customers’ needs. Live Chat Online Customer Service uses live text chats, an innovative tool, and advanced features, such as shared co-browsing windows, to deliver real-time help and on-demand assistance to online customers. Although happening over the Internet, customers are interacting with real people synchronously.


"Big Data" For Business And Education, Shu Z. Schiller 2017 Wright State University - Main Campus

"Big Data" For Business And Education, Shu Z. Schiller

Shu Schiller

Have you heard of the phrase, Big Data? The New York Times declared 2012 the dawn of the “Age of Big Data. ”Today, Big Data, together with social and mobile, are the hottest trends in the technology and business communities.“Big Data” is no longer just a technical term, but rather indicates business opportunity.The Data Warehousing Institute (TDWI) Best Practices Report on Big Data Analytics reports that 74% of organizations have adopted some form of analytics today and 34% companies practice some form of advanced Big Data analytics. However, Big Data brings along challenges with benefits.The purpose of ...


Business Analytics In 2015, Shu Z. Schiller 2017 Wright State University - Main Campus

Business Analytics In 2015, Shu Z. Schiller

Shu Schiller

A few years ago, when it seemed that everyone was riding the hype of big data, experts alerted us that big data was evolution — big data or small data, every organization needs data and the capability to manage them for business insights.


Learning In Hybrid-Project Systems: The Effects Of Project Performance On Repeated Collaboration, Andreas Schwab, Anne S. Miner 2017 Iowa State University

Learning In Hybrid-Project Systems: The Effects Of Project Performance On Repeated Collaboration, Andreas Schwab, Anne S. Miner

Andreas Schwab

This study advances contingency theories of performance-outcome learning in hybrid-project systems, in which both project participants and superordinate organizations influence the formation of project ventures. We propose that performance-outcome learning depends on the perceived relevance of prior performance and on organizational control over project participants. We examine this framework using data on 239 U.S. movie projects from the years 1931-40. In keeping with our theory, higher project performance led to future collaborations with the same partners, contingent on prior collaborations, project similarity, and organizational control. Our findings imply distinct patterns of network evolution and unfolding adaptation of hybrid-project systems ...


Temporary Organizing: Promises, Processes, Problems, Rene M. Bakker, Robert J. DeFillippi, Andreas Schwab, Jorg Sydoq 2017 Indiana University

Temporary Organizing: Promises, Processes, Problems, Rene M. Bakker, Robert J. Defillippi, Andreas Schwab, Jorg Sydoq

Andreas Schwab

Temporary organizing is introduced as process, form and perspective. Then key challenges and opportunities in the study of temporary organizing are discussed, including methodological issues, how to theorize time, and how to relate the temporary to the more permanent. This introductory article concludes with an overview of the special issue.


The Creation Of A Building Map Application For A University Setting, William T. Whitesell 2017 Liberty University

The Creation Of A Building Map Application For A University Setting, William T. Whitesell

Senior Honors Theses

The use of navigational technology in mobile and web devices has sharply increased in recent years. With the capability to create interactive maps now available, navigating in real time between locations has become possible. This is especially essential in areas and organizations experiencing rapid expansion like Liberty University (LU). Therefore, the author proposes a project to create an interactive map application (IMA) for LU’s academic buildings that is scalable and usable through both the university’s website and with a mobile application. There are several considerations that must be taken into account when creating the LU map application, such ...


Isscm Newsletter, Volume 18, April 11, 2017, Raj Soin College of Business, Wright State University 2017 Wright State University

Isscm Newsletter, Volume 18, April 11, 2017, Raj Soin College Of Business, Wright State University

ISSCM Newsletters

An eight page newsletter from the Department of Information Systems and Supply Chain Management in the Raj Soin College of Business at Wright State University.


An Analysis Of The Renewable Energy Industry: Lagging Indicators In The Legal, Infrastructural, And Economic Forces, Alina Sigitova 2017 Pittsburg State University

An Analysis Of The Renewable Energy Industry: Lagging Indicators In The Legal, Infrastructural, And Economic Forces, Alina Sigitova

Paper Presentations

The Renewable Energy industry is one of the most pivotal economic movements. As more companies shift to the corporate sustainability model, this shift must be supported by using alternative form of fuels which will not negatively impact the current and future environment and also preserve resources for future generations. However, the renewable energy industry has lagged. By examining history and status quo of the industry and the relationships between the legal, infrastructural, and economic structures surrounding it, a clearer understanding of what is holding back the industry may be gained and potential solutions may be discussed.


Analysis Of Project Management System Structure Using The Viable System Model (Vsm), Joseph A. Sisti 2017 Old Dominion University

Analysis Of Project Management System Structure Using The Viable System Model (Vsm), Joseph A. Sisti

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this research was to explore the applicability of the Viable System Model as a framework for structural analysis of Project Management Systems using a case study approach. The research used a modified Viable System Model based on the work of Stafford Beer (1979) for the analysis of systems (organizations). The specific research questions explored in this research were: (1) How can the Viable System Model (VSM) be adapted for analysis of project management structure? And, (2) What results from exploration of the Viable System Model framework application to active project management structures?

The research used an exploratory ...


Multi-Generation Product Diffusion In The Presence Of Strategic Consumers, Zhiling GUO, Jianqing CHEN 2017 Singapore Management University

Multi-Generation Product Diffusion In The Presence Of Strategic Consumers, Zhiling Guo, Jianqing Chen

Research Collection School Of Information Systems

Frequent new product releases pose significant challenges for firms as they manage successive generations of product diffusion. We develop an analytical model to study the effect of different purchase options by strategic consumers on a firm's profit and the firm's strategies for the timing and pricing of its successive generations of product diffusion. We show that consumers' strategic behavior, although adversely affecting the sales of the first-generation product, positively influences the sales of the second-generation product through an initial “seeding” effect. The influence of strategic consumers on profit and sales depends largely on the discount-to-price ratio of the ...


Emerging Healthcare Trends & It Advancements: Key Combination For Future Success, Daniel H. Rodriguez 2017 Iowa State University

Emerging Healthcare Trends & It Advancements: Key Combination For Future Success, Daniel H. Rodriguez

Honors Projects and Posters

Due to various changes facing the healthcare industry today, information technology advancements need to be implemented in order to guarantee a successful future. The purpose of this research is to expand one’s knowledge about the healthcare industry as well as the emerging trends and technologies today. After analyzing the research from both scholarly and practitioner articles, predictions of risks, opportunity, and the future of the industry were formed. Some of the trends discussed in this report include the value-based care model, the increased focus on remote patient care, and the payment reform. Internet of Things (IoT), consumer-facing technology, and ...


Data Analytics As A Conduit For Progressing Information Systems Research In Nonprofit Organizations, Karthikeyan Umapathy, Amy J. Connolly 2017 James Madison University

Data Analytics As A Conduit For Progressing Information Systems Research In Nonprofit Organizations, Karthikeyan Umapathy, Amy J. Connolly

Karthikeyan Umapathy

This position paper reviews the existing information systems (IS) research literature related to the nonprofit context and recommends how to significantly progress this research. The conducted literature review shows that very few studies have focused on nonprofit organizations (NPO). Our analysis indicates that IS researchers have investigated a limited number of issues in NPO contexts including potential research frameworks, strategic use of websites, the role of IS leadership, data management, IS adoption, IS use, and information security policies. Non-IS researchers have examined IS adoption, accountability, and social media usage. Studies that address IS use in the nonprofit context lack theoretical ...


Data Analytics As A Conduit For Progressing Information Systems Research In Nonprofit Organizations, Karthikeyan Umapathy, Amy J. Connolly 2017 James Madison University

Data Analytics As A Conduit For Progressing Information Systems Research In Nonprofit Organizations, Karthikeyan Umapathy, Amy J. Connolly

Amy J Connolly

This position paper reviews the existing information systems (IS) research literature related to the nonprofit context and recommends how to significantly progress this research. The conducted literature review shows that very few studies have focused on nonprofit organizations (NPO). Our analysis indicates that IS researchers have investigated a limited number of issues in NPO contexts including potential research frameworks, strategic use of websites, the role of IS leadership, data management, IS adoption, IS use, and information security policies. Non-IS researchers have examined IS adoption, accountability, and social media usage. Studies that address IS use in the nonprofit context lack theoretical ...


Data Analytics As A Conduit For Progressing Information Systems Research In Nonprofit Organizations, Karthikeyan Umapathy, Amy J. Connolly 2017 James Madison University

Data Analytics As A Conduit For Progressing Information Systems Research In Nonprofit Organizations, Karthikeyan Umapathy, Amy J. Connolly

Amy J Connolly

This position paper reviews the existing information systems (IS) research literature related to the nonprofit context and recommends how to significantly progress this research. The conducted literature review shows that very few studies have focused on nonprofit organizations (NPO). Our analysis indicates that IS researchers have investigated a limited number of issues in NPO contexts including potential research frameworks, strategic use of websites, the role of IS leadership, data management, IS adoption, IS use, and information security policies. Non-IS researchers have examined IS adoption, accountability, and social media usage. Studies that address IS use in the nonprofit context lack theoretical ...


The Trends In Dtca And Effects Of Dtca By Pharmaceutical Firms In The United States, Sathorn Preechavuthinant, William K. Willis DrPH, Alberto Coustasse DrPH, MD, MBA 2017 Marshall University

The Trends In Dtca And Effects Of Dtca By Pharmaceutical Firms In The United States, Sathorn Preechavuthinant, William K. Willis Drph, Alberto Coustasse Drph, Md, Mba

Management Faculty Research

The Direct-to-Consumer Advertising (DTCA) of pharmaceutical firms has been defined as an attempt of pharmaceutical companies to advertise products directly to patients (comsumers). Pharmaceutical DTCA has been criticized due to its inappropriateness and some urged the need to strengthen regulations. The DTCA has an impact on the public from both a benefit and harm concern. The purpose of this study is to investigate the current trend of pharmaceutical DTCA in the US and its effect on patients, physicians, and drug utilization. The methodology used in the research is literature review and semi-structured interview. The pharmaceutical DTCA showed reduction in total ...


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