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A Model Of Competition Between Perpetual Software And Software As A Service, Zhiling GUO, Dan MA 2018 Singapore Management University

A Model Of Competition Between Perpetual Software And Software As A Service, Zhiling Guo, Dan Ma

Research Collection School Of Information Systems

Software as a service (SaaS) has grown to be a significant segment of many software product markets. SaaS vendors, which charge customers based on use and continuously improve the quality of their products, have put competitive pressure on traditional perpetual software vendors, which charge a licensing fee and periodically upgrade the quality of their software. We develop an analytical model to study the competitive pricing strategies of an incumbent perpetual software vendor in the presence of a SaaS competitor. We find that, depending on both the SaaS quality improvement rate and the network effect, the perpetual software vendor adopts one ...


A Model Of Competition Between Perpetual Software And Software As A Service, Zhiling GUO, Dan MA 2018 Singapore Management University

A Model Of Competition Between Perpetual Software And Software As A Service, Zhiling Guo, Dan Ma

Research Collection School Of Information Systems

Software as a service (SaaS) has grown to be a significant segment of many software product markets. SaaS vendors, which charge customers based on use and continuously improve the quality of their products, have put competitive pressure on traditional perpetual software vendors, which charge a licensing fee and periodically upgrade the quality of their software. We develop an analytical model to study the competitive pricing strategies of an incumbent perpetual software vendor in the presence of a SaaS competitor. We find that, depending on both the SaaS quality improvement rate and the network effect, the perpetual software vendor adopts one ...


How Decision Makers Learn To Choose Organizational Performance Measures, AnneMarie N. Hooge 2017 University of the Incarnate Word

How Decision Makers Learn To Choose Organizational Performance Measures, Annemarie N. Hooge

Theses & Dissertations

This study, framed by decision making, program theory, and performance measurement theory, explored the knowledge and experience that enable decision makers to identify organizational performance measures. It used a mixed method, exploratory sequential research design to discover the experience, knowledge, and skills (EKS) senior decision makers felt were important in learning to choose organizational performance measures. From the analyzed interviews, a survey was designed to measure the importance of the EKS characteristics. Qualitative analysis identified 55 life, work, or educational experience; knowledge; or skill characteristics and 23 effective measure characteristics. Regression analysis and PCA were used to extract 6 components ...


Isscm Newsletter, Volume 20, September 22, 2017, Raj Soin College of Business, Wright State University 2017 Wright State University

Isscm Newsletter, Volume 20, September 22, 2017, Raj Soin College Of Business, Wright State University

ISSCM Newsletters

A seventeen page newsletter from the Department of Information Systems and Supply Chain Management in the Raj Soin College of Business at Wright State University.


Information Technology Is Transforming The Heartland: Making The Case For Midwest United States, Rassule Hadidi, Daniel Power, Joey F. George 2017 University of Illinois at Springfield

Information Technology Is Transforming The Heartland: Making The Case For Midwest United States, Rassule Hadidi, Daniel Power, Joey F. George

Daniel Power

No abstract provided.


Implications Of The Sharing Economy For Online And Blended Education, Rassule Hadidi, Daniel Power 2017 University of Illinois at Springfield

Implications Of The Sharing Economy For Online And Blended Education, Rassule Hadidi, Daniel Power

Daniel Power

The sharing economy phenomenon is disrupting traditional organizations. Sharing concepts coupled with e-Learning can and likely will disrupt higher education. We explore the sharing phenomenon and compare and contrast it with online and blended education. We conclude more effective use of sharing technologies and better course content, innovative instructional technology, and good teaching can help accredited institutions of higher education provide better learning environments as well as stronger degree programs and certifications.


Academic Panel: Privacy, Technology And Surveillance In The Digital Age: The Big Brother Scenario, Mari Buche, Joey F. George, Deepak Khazanchi, Daniel Power, Michael Zimmer 2017 Michigan Technological University

Academic Panel: Privacy, Technology And Surveillance In The Digital Age: The Big Brother Scenario, Mari Buche, Joey F. George, Deepak Khazanchi, Daniel Power, Michael Zimmer

Daniel Power

This panel starts a MWAIS community conversation about privacy, technology and surveillance in the digital age: the Big Brother scenario. The Big Brother metaphor captures many of our concerns about a future scenario that is increasingly possible. Issues to be discussed by the panel include: 1. How do we define ‘privacy’ in the digital age? 2. Who gathers our information online, and why? 3. What is the scope of surveillance in our culture – governmental, corporate, and interpersonal? 4. How much can be learned about us from our online presence? 5. What are the risks, and how can we protect ourselves ...


Building Virtual Iowa In Second Life: A Case Study, Daniel Power, Susan Wurtz, Dale Cyphert, Leslie Duclos 2017 University of Northern Iowa

Building Virtual Iowa In Second Life: A Case Study, Daniel Power, Susan Wurtz, Dale Cyphert, Leslie Duclos

Daniel Power

Linden Research’s Second Life is a three dimensional world created by its residents. In this world is an island called Iowa that was envisioned, built, developed and is operated by Iowans, both faculty and citizens from other walks of life. This case study discusses the design and development process, the current content of the island called Iowa and operational issues. Virtual Iowa is a work in progress like many web pages were in the early days of the World Wide Web. The design process was driven by a vision and by funding realities, the building of the 3D space ...


Building Virtual Iowa In Second Life: A Case Study, Daniel Power, Susan Wurtz, Dale Cyphert, Leslie Duclos 2017 University of Northern Iowa

Building Virtual Iowa In Second Life: A Case Study, Daniel Power, Susan Wurtz, Dale Cyphert, Leslie Duclos

Leslie K. Wilson

Linden Research’s Second Life is a three dimensional world created by its residents. In this world is an island called Iowa that was envisioned, built, developed and is operated by Iowans, both faculty and citizens from other walks of life. This case study discusses the design and development process, the current content of the island called Iowa and operational issues. Virtual Iowa is a work in progress like many web pages were in the early days of the World Wide Web. The design process was driven by a vision and by funding realities, the building of the 3D space ...


The Need For Systems Development Capability In Design Science Research – Investigating The Role Of An Innovation Lab As Part Of The Academy, Stefan Cronholm, Hannes Göbel, Mikael Lind, Daniel Rudmark 2017 University of Borås

The Need For Systems Development Capability In Design Science Research – Investigating The Role Of An Innovation Lab As Part Of The Academy, Stefan Cronholm, Hannes GöBel, Mikael Lind, Daniel Rudmark

Stefan Cronholm

Information systems as an artefact-oriented discipline require a strong interaction between researches, developers and users regarding, design of, development of, and the study of the use of digital artefacts in social settings. During latter years performing research in a design science research spirit has gained increasing interest. In larger scale design research endeavours access to systems development capabilities becomes necessary. Such a unit, an InnovationLab, was established in 2006 in a university setting in Sweden. In this paper we are investigating the five years of experience from running this InnovationLab. Our findings point to an innovation lab being valuable for ...


Market Analysis, Management Consulting, And Miscommunication, Brian W. Stout 2017 Brigham Young University

Market Analysis, Management Consulting, And Miscommunication, Brian W. Stout

Marriott Student Review

This article attempts to inform the audience of the importance of market analysis in management consulting. The article states that consulting firms can utilize the power of market analysis as they commit to understand technology, collaborate with researchers to conduct action research, and align market strategies within the consulting firm. This article concludes that by doing these steps consulting firms will lead in their market.


Interfirm Strategic Information Flows In Logistics Supply Chain Relationships, Richard Klein, Arun Rai 2017 Clemson University

Interfirm Strategic Information Flows In Logistics Supply Chain Relationships, Richard Klein, Arun Rai

Richard Klein

This paper focuses on strategic information flows between buyers and suppliers within logistics supply chain relationships and on subsequent relationship-specific performance outcomes. Our analysis of dyadic data collected from 91 buyer–supplier logistics relationships finds that buyer and supplier strategic information flows positively impact the relationship-specific performance of both sharing and receiving parties. Specifically, each party gains financially from improved management of assets, reduced costs of operations, and enhanced productivity. Moreover, each benefits operationally from improved planning, control, and flexibility of resources. Buyer dependence on the supplier increases buyer strategic information flows to the supplier. Additionally, buyer IT customization and ...


Not Merely A Matter Of Drawing Arrows: The Empirical Consequences Of Measurement Model Specification And Recommendations For Practice, Elisa K. Chan, Michael C. Sturman, Sanghee Park, Chelsea Vanderpool 2017 Ecole hôtelière de Lausanne

Not Merely A Matter Of Drawing Arrows: The Empirical Consequences Of Measurement Model Specification And Recommendations For Practice, Elisa K. Chan, Michael C. Sturman, Sanghee Park, Chelsea Vanderpool

Michael C. Sturman

Understanding measurement model specification is especially important for hospitality research due to its cross-disciplinary nature and the prevalence of measures used in the field which are often central to the formative versus reflective debate (e.g., SERVQUAL, socioeconomic status). The current study contributes to this topic by providing empirically based prescriptive advice to drive better measurement model specification. Specifically, the decision-making procedures developed by this study can complement theoretical reasons for a model choice as well as help determine a correct model choice when theories are equivocal or non-existent. This study combines actual and simulated data to show that model ...


Marketing Strategy Of School Of Professional Studies In China, Jiahui Liu, Jing Wang, Shuo An, Wengxing Wang, Yiwei Wang 2017 Clark University

Marketing Strategy Of School Of Professional Studies In China, Jiahui Liu, Jing Wang, Shuo An, Wengxing Wang, Yiwei Wang

School of Professional Studies

Chinese students are the most visible international presence at many universities across the United States, and the number continues to grow. Since 2010, The number of graduate students studying abroad has entered the period in which the increase has been declining. Under the circumstance of the weak global economy and high cost of education, the administration needs to attract the attention of Chinese students. In the process of competing for applicants, how to develop marketing strategies to attract students’ eyeballs has become an important means of trying to increase school income through Chinese students. The marketing strategy mentioned in this ...


Not Merely A Matter Of Drawing Arrows: The Empirical Consequences Of Measurement Model Specification And Recommendations For Practice, Elisa K. Chan, Michael C. Sturman, Sanghee Park, Chelsea Vanderpool 2017 Ecole hôtelière de Lausanne

Not Merely A Matter Of Drawing Arrows: The Empirical Consequences Of Measurement Model Specification And Recommendations For Practice, Elisa K. Chan, Michael C. Sturman, Sanghee Park, Chelsea Vanderpool

Articles and Chapters

Understanding measurement model specification is especially important for hospitality research due to its cross-disciplinary nature and the prevalence of measures used in the field which are often central to the formative versus reflective debate (e.g., SERVQUAL, socioeconomic status). The current study contributes to this topic by providing empirically based prescriptive advice to drive better measurement model specification. Specifically, the decision-making procedures developed by this study can complement theoretical reasons for a model choice as well as help determine a correct model choice when theories are equivocal or non-existent. This study combines actual and simulated data to show that model ...


Leadership In Information Technology: Leadership Theories, Perspectives And Ethical Dilemmas, Douglas B. Malcolm 2017 Kennesaw State University

Leadership In Information Technology: Leadership Theories, Perspectives And Ethical Dilemmas, Douglas B. Malcolm

The Siegel Institute Journal of Applied Ethics

This paper will describe various leadership theories and how they were formed, current leadership perspectives for information technology (IT) and the impact they can have on an IT workforce due to negative impressions and conditions. It will then relate current ethical issues faced by Information Technology to the key driving forces behind IT today along with detailing the current ethical issues faced by IT Leadership. Finally it will recommend some future research to help IT Leadership navigate the ethical and leadership issues faced today and to prepare for the future issues that will appear as technology advances.


The Analysis Of Antecedents Of Customer Loyalty In The Australian Mobile Telecommunication Market, Hassan Shakil Bhatti, Ahmad Abareshi, Siddhi Pittayachawan 2017 RMIT University

The Analysis Of Antecedents Of Customer Loyalty In The Australian Mobile Telecommunication Market, Hassan Shakil Bhatti, Ahmad Abareshi, Siddhi Pittayachawan

Siddhi Pittayachawan

Marketing mix factors such as price product value, facilitating conditions, and social influence; and factors such as customer satisfaction, customer experience, habit, hedonic motivation, performance expectancy, effort expectancy are the major antecedents of customer loyalty. As, loyal customers may buy more services and have a positive word-of-mouth effect. Moreover, it is evident from previous literature that the cost of selling service to new customers is much higher than the cost of retaining existing customers. Furthermore, it is evident fact from telecommunication industry ombudsman Australia reports that companies are still losing customers at a formidable rate. In this context, the main ...


Towards The Investigation Of The Effect Of Customer Satisfaction And Customer Experience On Behavioural Intention In Mobile Telecommunication Services In Australia, Hassan Shakil Bhatti, Ahmad Abareshi, Siddhi Pittayachawan 2017 RMIT University

Towards The Investigation Of The Effect Of Customer Satisfaction And Customer Experience On Behavioural Intention In Mobile Telecommunication Services In Australia, Hassan Shakil Bhatti, Ahmad Abareshi, Siddhi Pittayachawan

Siddhi Pittayachawan

Mobile services become more pervasive and complex, customer experience is becoming a key competitive differentiator. Given that intense rivalry in the mobile telecommunication service industry, customer experience and customer satisfaction have become a vital concern for the mobile service providers. However, determinants of behavioural intention such as customer experience and customer satisfaction are overlooked in many studies. Extensive literature review indicated that the nine factors influencing behavioural intention and repurchase behaviour are: the facilitating conditions, effort expectancy, performance expectancy, social influence, customer satisfaction and customer experience. Therefore, this paper examines key antecedents effect on behavioural intention. An online survey has ...


Impact Of Erp Implementation On The Quality Of Work Life Of Users: A Sub-Saharan African Study, Liam Bailey, Lisa F. Seymour, Jean-Paul Van Belle 2017 University of Cape Town

Impact Of Erp Implementation On The Quality Of Work Life Of Users: A Sub-Saharan African Study, Liam Bailey, Lisa F. Seymour, Jean-Paul Van Belle

The African Journal of Information Systems

ERP implementations have a disruptive impact on users and in sub-Saharan African (SSA) countries are more problematic than in developed countries. Extant ERP literature has not focused on the impact of implementations on users work life. Therefore this research aimed to confirm this impact on SSA users’ work life. A theoretical framework and survey was developed from Dooyeweerd’s “Down-To-Earth” aspects and the Easton and Van Laar Work-Related Quality of Life scale. Responses from users from 7 countries working for one case organisation were analysed. The significant effect of an ERP implementation on work life quality was confirmed. Cultural differences ...


A Student Perspective Into Information Quality Of Web Sites, Pat Mavetera, Sam Lubbe, Jan A. Meyer PhD (Pr.M) 2017 North West University (Mafikeng Campus)

A Student Perspective Into Information Quality Of Web Sites, Pat Mavetera, Sam Lubbe, Jan A. Meyer Phd (Pr.M)

The African Journal of Information Systems

As organisations have become aware of the strategic importance of web sites, the trend to use web sites for various purposes has increased in domains such as education, health, government and business. However, organisations seeking to obtain benefits from their web sites need to create and maintain web sites that are supporting the interaction and communication of the organisation with their users. The purpose of the study was to investigate the information quality of a web site. A set of information quality indicators, including accuracy, timelines, easy understanding, organisation, consistent representation and easy navigation, were divided into four categories and ...


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