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Role Stress, Emotional Exhaustion, And Job Satisfaction In The Hotel Industry: The Moderating Role Of Supervisory Support, Osman M. Karatepe 2010 Eastern Mediterranean University

Role Stress, Emotional Exhaustion, And Job Satisfaction In The Hotel Industry: The Moderating Role Of Supervisory Support, Osman M. Karatepe

Hospitality Review

The purpose of this study is to investigate supervisory support as a moderator of the effects of role conflict and role ambiguity on emotional exhaustion and job satisfaction. This study also examines the moderating role of supervisory support on the relationship between emotional exhaustion and job satisfaction. Data were collected from a sample of frontline hotel employees in Northern Cyprus. The aforementioned relationships were tested based on hierarchical multiple regression analysis. The results demonstrate that supervisory support mitigates the impact of role conflict on emotional exhaustion and further reveal that supervisory support reduces the effect of emotional exhaustion on job …


Employee Development Approach For Generation Yers: A Conceptual Framework, William Flowers, Roger Hogan 2010 Eastern Illinois University

Employee Development Approach For Generation Yers: A Conceptual Framework, William Flowers, Roger Hogan

Faculty Research & Creative Activity

Generation Y is beginning to make their presence felt in today’s workforce. Unfortunately, most organizations are unprepared to handle this technology-savvy new type of worker that demands instant gratification and a high feeling of importance. In this article, we provide a conceptual framework based upon employee development. The conceptual framework developed in this article can be utilized to better understand and foster productive working relationships with Generation Y employees.


Effects Of Business Internships On Job Marketability: The Employers’ Perspective, Jack Gault, Evan Leach, Marc Duey 2010 West Chester University of Pennsylvania

Effects Of Business Internships On Job Marketability: The Employers’ Perspective, Jack Gault, Evan Leach, Marc Duey

Marketing Faculty Publications

No abstract provided.


The Experience Of Liberal Education, Edward L. Ayers 2010 University of Richmond

The Experience Of Liberal Education, Edward L. Ayers

History Faculty Publications

Every college and university has built new capacity to deliver new experiences for students through study abroad, community service, career development, health and fitness, cultural understanding, or spiritual growth. They come to college to broaden their experience, and colleges and universities are the only places where people of all backgrounds, religions, ethnicities, classes, and politics come together to explore who they are and who they might become. Going to college is a defining time in their lives, and there is much more we can do to make it a liberating and transformative experience.


Effects Of Management-Development Practices On Hospitality Management Graduates' Job Satisfaction And Intention To Stay, Edwin Torres, Howard Adler 2010 Purdue University

Effects Of Management-Development Practices On Hospitality Management Graduates' Job Satisfaction And Intention To Stay, Edwin Torres, Howard Adler

Hospitality Review

Companies have long recognized the importance of training and developing their managers to prepare them for their short- and long-term careers. Formal management-development programs and other less formal means of management development abound in the hospitality industry. Therefore, one may ask whether the entry-level managers for whom these programs are designed perceive them to be effective. The present study explores management-development practices, procedures, and techniques, and their effects on job satisfaction and organizational commitment


An Ambience Of Power? Challenges Inherent In The Role Of The Public Transport Transit Officer, Christine Teague, Lelia Green, David Leith 2010 Edith Cowan University

An Ambience Of Power? Challenges Inherent In The Role Of The Public Transport Transit Officer, Christine Teague, Lelia Green, David Leith

Research outputs pre 2011

No abstract provided.


Preventing Security Breaches In Business, Pearl Jacobs, Linda Schain 2010 Sacred Heart University

Preventing Security Breaches In Business, Pearl Jacobs, Linda Schain

CJ Faculty Publications

Technological advancements are constantly changing the world we live in. These advancements are not only changing how we work but also the security of our workplace. High level white collar crime is rapidly becoming a fact of corporate life. Businesses want to avoid becoming victims of these white collar criminals so they attempt to institute controls on all aspects of their operations. These controls are far from 100% effective. Businesses need to take a different approach to the prevention of white collar crime. Perhaps more effective prevention programs can be developed by exploring the various theories of crime causation and …


Strengths Technology, Bridget Biggar, Ninh N. Tran 2010 MAPP

Strengths Technology, Bridget Biggar, Ninh N. Tran

Master of Applied Positive Psychology (MAPP) Capstone Projects

While the language of positive psychology can be universal, there is a language that organizations gravitate towards and find both engaging and effectual. Organizations speak in terms of behavioral competence when recruiting, assessing performance, measuring results, creating development plans and administering performance appraisals. The current positive psychology canon of self-assessment surveys does not include one that relates to behavioral strengths. We suggest such an assessment, and produce evidence to establish its rightful place. Peterson and Seligman’s Character Strengths and Values (2004) can be operationalized to align with the heuristics of for-profit organizations by connecting the two. We combine positive psychology …


Workplace Climate And Peer Support And Determinants Of Training Transfer, Harry J. Martin 2010 Cleveland State University

Workplace Climate And Peer Support And Determinants Of Training Transfer, Harry J. Martin

Business Faculty Publications

Although billions of dollars are spent annually on training and development, much about the transfer processes is not well understood. This study investigated the interaction of workplace climate and peer support on the transfer of learning in a corporate field setting. Supervisor ratings of performance on several skill dimensions were obtained before and after training. Trainees in a division with a more favorable climate and those with greater peer support showed greater improvement. In addition, peer support mitigated the effects of a negative climate. Trainees with peer support in a negative climate achieved the same degree of transfer as trainees …


Sensitivity To Diversity In The Workplace, Kelly Robinson 2010 Governors State University

Sensitivity To Diversity In The Workplace, Kelly Robinson

All Capstone Projects

Since the early 1990s, the construct of diversity training has been diligently examined as it relates to managing a diverse workforce. Employers have been faced with the daunting task of figuring out how groups of dissimilar people can work collaboratively in the workplace without incident. Differences have to be addressed in the arena of gender, race, sexual orientation, age, and religious views without prejudice, so that we can form more cohesive work groups in the labor force. In an effort to deconstruct negative attitudes and ideals towards differences, we must explore, with employees, differences that may cause friction in the …


Evaluating The Presidential Management Fellows Program: Has The Implementation Of A Standardized Assessment Test Altered Student Selection?, Graham Drake 2010 University of Kentucky

Evaluating The Presidential Management Fellows Program: Has The Implementation Of A Standardized Assessment Test Altered Student Selection?, Graham Drake

MPA/MPP/MPFM Capstone Projects

The Presidential Management Fellows (PMF) Program aims to attract high-performing graduate students into federal service. Given the measured performance of past participants, or Fellows, many Federal agencies use the PMF Program as a cornerstone of their succession planning. Since its inception in 1977, the PMF Program has used a variety of selection mechanisms to identify and assess candidates. The most recent alteration in the PMF Program‟s selection mechanism in 2007 has raised questions of efficiency. While the implementation of a single standardized test has reduced costs and allowed more candidates to be evaluated, it is unknown if this assessment test …


What Could An Executive Coach Do For An Association Football Manager? A Commentary, Margaret M. Hopkins, Deborah A. O'Neil,, Diana Billimoria 2010 Bowling Green State University

What Could An Executive Coach Do For An Association Football Manager? A Commentary, Margaret M. Hopkins, Deborah A. O'Neil,, Diana Billimoria

Management Faculty Publications

The lead article in this volume highlights several critical aspects of effective leadership in modern times. First, the importance of leadership as an interpersonal, relationship-building endeavor cannot be overstated. Second, the exemplary leader is a caring individual who demonstrates understanding and empathy toward others. For our commentary, we draw upon a well-developed stream of literature germane to these two core issues presented in the article. We compare and contrast the feminine and masculine aspects of leadership. In particular, we discuss the contemporary feminization of leadership and describe several integral attributes of feminine leadership – a communal orientation, transformational behaviors, emotional …


Alcohol Abuse In The Workplace: Developing A Workable Plan Of Action, Pearl Jacobs, Linda Schain 2010 Sacred Heart University

Alcohol Abuse In The Workplace: Developing A Workable Plan Of Action, Pearl Jacobs, Linda Schain

CJ Faculty Publications

Businesses readily acknowledge that employees who use illegal drugs pose a significant risk to the company and its employees. Alcohol use on the job creates an even greater risk yet companies often do not deal with the use or abuse of alcohol in the same manner as the use of illegal drugs. The danger in the use of alcohol is not limited to those diagnosed as alcoholics. A threat is present when an employee consumes two or three beers at lunch and then returns to work. These individuals do the most to create a hazardous situation. The abuse of alcohol …


Who Will Do The Job? Hiring Older Workers To Fill Library Labor Gaps, Anne Marie Casey 2010 Embry-Riddle Aeronautical University

Who Will Do The Job? Hiring Older Workers To Fill Library Labor Gaps, Anne Marie Casey

Staff Works - Hunt Library

This article discusses the potential shortage of librarians as baby boomers retire. Drawing from other industries that hire retirees for part time or seasonal work, the author discusses this as a possible solution to labor shortages in the field of librarianship.


Does Choosing To Live In A Discipline-Based Residential College Make A Difference In The Engagement Of University Freshmen?, Jody Allen Hammett 2010 Louisiana State University and Agricultural and Mechanical College

Does Choosing To Live In A Discipline-Based Residential College Make A Difference In The Engagement Of University Freshmen?, Jody Allen Hammett

LSU Doctoral Dissertations

The purpose of this study was to determine the influence of housing arrangement and selected personal and academic characteristics on the engagement of full-time university freshmen. A sample of 1,119 full-time freshmen was used in the study. A 14-item Likert-type scale, the Student Academic/Social Interaction Questionnaire, was used to measure the engagement level of the students. Housing information was also self-reported, but all ther demographic and academic information was obtained from the institution’s registrar’s office. When compared to the overall mean engagement score, there were five significant findings. Significant differences were found between living off-campus, living off-campus with family, living …


Readiness For Lifelong Learning Of Volunteers Affiliated With A 4-H Youth Development Program In The Southern Region Of The United States, Kenneth Kimani Kungu 2010 Louisiana State University and Agricultural and Mechanical College

Readiness For Lifelong Learning Of Volunteers Affiliated With A 4-H Youth Development Program In The Southern Region Of The United States, Kenneth Kimani Kungu

LSU Doctoral Dissertations

The purpose of this study was to explore and determine the level of readiness for lifelong learning of volunteers affiliated with a 4-H youth development program in the southern United States. Based on a literature review, readiness for lifelong learning was conceptualized as incorporating aspects of response to triggers for learning, self-directed learning readiness, and a readiness to overcome deterrents to participation in learning. The Readiness for Lifelong Learning Survey, a 75 item Likert-type scale, was developed and administered online to 1815 adult volunteers who had provided usable emails in a enrollment database system. The final response count was 277 …


The Influence Of Program Participation In Business Education Courses On Standardized Test Performance Among Secondary Students In Louisiana, Debra A. Wilkerson 2010 Louisiana State University and Agricultural and Mechanical College

The Influence Of Program Participation In Business Education Courses On Standardized Test Performance Among Secondary Students In Louisiana, Debra A. Wilkerson

LSU Doctoral Dissertations

The primary purpose of this study was to compare the academic achievement, as measured by scores on the English and math portions of the Graduate Exit Examination (GEE), of public high school students in Louisiana by whether or not they were identified as business education students. The GEE is a high-stakes test that is administered to high school students in Louisiana. Students must pass specific portions of the test to obtain a diploma. Academic achievement data on the GEE was obtained from the Louisiana Department of Education. The sample for the study was all 10th and 11th grade students enrolled …


The Influence Of Self-Esteem And Selected Demographic Characteristics On The Academic Achievement Of Freshman Students In The College Of Agriculture At A Research-Extensive University, Mae Blanchard Gaspard 2010 Louisiana State University and Agricultural and Mechanical College

The Influence Of Self-Esteem And Selected Demographic Characteristics On The Academic Achievement Of Freshman Students In The College Of Agriculture At A Research-Extensive University, Mae Blanchard Gaspard

LSU Doctoral Dissertations

The primary purpose of this study was to determine if a relationship existed between self-esteem and academic achievement among students at the freshman level in the College of Agriculture at a Research-Extensive University in the Southern Region of the United States. The sample of the study was all students at one selected Research-Extensive University enrolled in the Introduction to Agriculture course which was a requirement for agriculture students at the freshman level. Three instruments were used for data collection. The Adult Form of the Coopersmith Inventory was administered at two data collection points at the beginning and end of the …


Relationship Between Dissimilar Cognitive Styles, Use Of Coping Behavior And Use Of Learning Strategies, Chevanese LaToya Samms 2010 Louisiana State University and Agricultural and Mechanical College

Relationship Between Dissimilar Cognitive Styles, Use Of Coping Behavior And Use Of Learning Strategies, Chevanese Latoya Samms

LSU Doctoral Dissertations

Research on teacher learning styles and teaching styles have explained that teachers inadvertently mirror their own styles as they teach (Sternberg, 1994; Zhang, 2002) and as such apply teaching strategies that fit personal preference. With this one-style-fits-all approach, students’ individual differences are often ignored and teaching methods are rarely varied to accommodate (McKeachie, 1995) the student. This relationship between one’s preferred style and his or her teaching style may also influence student learning (Zhang, 2001) based on findings which pointed out that students who had similar styles like those of their instructors were more comfortable with the techniques the instructor …


An Evaluation Of The Preceptions Of Board Development Needs In Non-Profit Organizations In Louisiana, Gail A. Hollins 2010 Louisiana State University and Agricultural and Mechanical College

An Evaluation Of The Preceptions Of Board Development Needs In Non-Profit Organizations In Louisiana, Gail A. Hollins

LSU Doctoral Dissertations

The purpose of this study was to determine the perceptions of board members of non-profit organizations in Louisiana on board development. According to the literature review, boards of directors play a pivotal role in the life of non-profit organizations. Thus, it is essential that they operate effectively. Provision of a continuous development program promotes board and organizational performance as board members augment their knowledge, skills and abilities of their roles and responsibilities, and cultivate board, staff, and stakeholder relationships. The target population for this study was board members of non-profit organizations in Louisiana. A total of 267 non-profit organizations were …


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