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Gaming and Casino Operations Management Commons

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Casino Architecture Wars: A History Of How Las Vegas Developers Compete With Architectural Design, Stefan Al 2014 University of Pennsylvania

Casino Architecture Wars: A History Of How Las Vegas Developers Compete With Architectural Design, Stefan Al

Occasional Papers

This paper explores how Las Vegas casino devel opers have competed with architectural design. Throughout history, they emphasized different elements of the casino complex. This paper will examine three of the most heated wars that occurred between casinos over such elements: the swimming pool wars of the 1950s, the sign wars of the 1960s, and the porte cochère wars of the 1970s. This paper argues how, in the face of competition, each of these elements evolved into truly unique forms that differed greatly from other places. In its relentless pursuit to attract visitors, Las Vegas lay on the forefront of ...


The Original Intent Of The Wire Act And Its Implications For State-Based Legalization Of Internet Gambling, Michelle Minton 2014 Competitive Enterprise Institute

The Original Intent Of The Wire Act And Its Implications For State-Based Legalization Of Internet Gambling, Michelle Minton

Occasional Papers

Recognizing the growing threat of organized crime, then U.S. Attorney General Robert F. Kennedy sought to get the “bankrollers and kingpins” by introducing the Federal Wire Act in 1961, which sought to target the mob’s most profitable racket—bookkeeping on horseracing and sports gambling by prohibiting such gambling on the nation’s communication system at the time (telephone and telegraph). More than 30 years later members of Congress sought to use the Wire Act to stop the rise of casino-style gambling on the Internet. However, the scope of the Wire Act has been disputed among lawmakers, courts, and ...


Integrated Casino Resort Plan In Korea: The Perception Of Korean Government Representatives, Donghwa Lee 2014 University of Nevada, Las Vegas

Integrated Casino Resort Plan In Korea: The Perception Of Korean Government Representatives, Donghwa Lee

UNLV Theses, Dissertations, Professional Papers, and Capstones

The Asian casino market has been rapidly expanding in recent years as evidenced by the success of recently built integrated resorts (IR) in Macau. In light of the successes in Macau, the Korean government has decided to allow an IR to be built near the Incheon International Airport in Korea. The airport, with its great number of transient passengers, provides ample potential customers for the proposed IR. Combining the two factors of Asian casino market growth, and the high number of potential customers, the Incheon IR has a great chance for success.

The Korean government entertained bids from two different ...


Can Gaming Be Used In The Nonprofit Sector For More Than Fundraising?, Brian Beaton 2014 University of Pittsburgh

Can Gaming Be Used In The Nonprofit Sector For More Than Fundraising?, Brian Beaton

Occasional Papers

This paper explores new, game-based volunteering platforms in the sciences and discusses their viability for nonprofit organizations, which have long used gaming for fundraising but not typically in other aspects of their operations. The paper unfolds in two parts. Examples of game-based volunteering platforms in the sciences are examined in Part 1, and their broader significance discussed in regard to the history of science and the history of gaming. The games in question enable volunteers to work remotely with scientific research data and assist with data processing and information management. In Part 2, the paper outlines information management challenges in ...


The Construction Of Spatial Imaginaries: Luxury, Spectacle, Cosmopolitanism, And The Formation Of The Casino-Resort, Robert Miller 2014 University of Kansas

The Construction Of Spatial Imaginaries: Luxury, Spectacle, Cosmopolitanism, And The Formation Of The Casino-Resort, Robert Miller

Occasional Papers

This paper examines Monte Carlo in the late-nineteenth century and Las Vegas in the mid-twentieth century, and explores how the cities forged specific identities centered upon their casino-resort industries. Civic planners, entrepreneurs, and tourists contributed to the formation of a spatial imaginary (the conception of a place, laden with symbols and infused with meaning designed to evoke certain feelings or experiences, which is also mediated and re-mediated through the imagination) in these gambling centers. Casino-resorts came to dominate the economies of these cities and casino-concessionaires, business bureaus, and elites consistently emphasized the luxuriousness, spectacle, and cosmopolitanism of their casino-resort towns ...


Learning From Las Vegas: Addiction, Limbic Capitalism, And Pleasure Meccas, David T. Courtwright 2014 University of North Florida

Learning From Las Vegas: Addiction, Limbic Capitalism, And Pleasure Meccas, David T. Courtwright

David T. Courtwright

In this Gaming Research Colloquium talk, Courtwright (Presidential Professor, Department of History, University of North Florida) discusses three overlapping features of modern history: the global spread of potentially addictive pleasures, limbic capitalism (the production of goods and services that stimulate pleasure and emotional responses in the brain), and the rise of pleasure meccas. He traces the economic, social, technological, and ideological changes that led to the rise of the meccas, and several potential challenges to them.


Learning From Las Vegas: Gambling, Technology, Capitalism, And Addiction, David T. Courtwright 2014 University of North Florida

Learning From Las Vegas: Gambling, Technology, Capitalism, And Addiction, David T. Courtwright

Occasional Papers

Gambling has always led to addictive behavior in some individuals. However, the number and types of addicted gamblers have changed over time and in response to specific gambling environments. Recent work by historians, journalists, and anthropologists, reviewed in this paper, suggests that the situation worsened during the modern era, and that it has become worse still during the last half century. Technological, organizational, and marketing innovations have “weaponized” gambling, increasing both the likelihood that people will gamble and that they will gamble compulsively—a phenomenon with parallels to several other consumer products, including processed food, digitized games, and psychoactive drugs.


Betting Against The Glass Ceiling: Supervisor Gender & Employee Job Satisfaction In The Casino-Entertainment Industry, Nicholas J. Thomas, Lisa Y. Thomas, Eric A. Brown, Jaewook Kim 2014 Iowa State University

Betting Against The Glass Ceiling: Supervisor Gender & Employee Job Satisfaction In The Casino-Entertainment Industry, Nicholas J. Thomas, Lisa Y. Thomas, Eric A. Brown, Jaewook Kim

Apparel, Events and Hospitality Management Publications

This exploratory study expands on hospitality management literature, specifically on the influence of a supervisor’s gender in regards to employee job satisfaction within the casino-entertainment sector. Employee job satisfaction was analyzed using company, department, and supervisor variables based on 961 surveys. The study’s results suggest that employees with male supervisors have a higher employee satisfaction level than employees with supervisors that are female. Hospitality organizations are therefore encouraged to create leadership programs to ensure women are a part of corporate leadership’s success formula for the future.


What Every U.S. Casino And Card Club Must Know About Compliance With The Office Of Foreign Assets Control (Ofac) Regulations, Leonard C. Senia 2014 Senia Casino Management Service, LLC

What Every U.S. Casino And Card Club Must Know About Compliance With The Office Of Foreign Assets Control (Ofac) Regulations, Leonard C. Senia

UNLV Gaming Research & Review Journal

No abstract provided.


Eyes On Casino Gaming In China: Residents' Attitudes Toward Casino Gaming Development In Sanya City, A Pre-Casino Establishment Analysis, Omar moufakkir, Dallen Timothy 2014 Saxion University of Applied Sciences

Eyes On Casino Gaming In China: Residents' Attitudes Toward Casino Gaming Development In Sanya City, A Pre-Casino Establishment Analysis, Omar Moufakkir, Dallen Timothy

UNLV Gaming Research & Review Journal

While Macau offers world class casinos, casino gaming is not legalized in Mainland China. Current media reports, however, indicate a growing interest by the Chinese government in establishing casinos in the Hainan Province. This study assesses the perceptions of residents about potential gaming development in their community. Resident attitude surveys have been used by planners and policymakers in order to gain local support for tourism projects and initiatives. A series of hypotheses were tested. In particular, the study evaluates the difference in perception between tourism workers and non-tourism workers, residents who live in the city center where the casino development ...


Gravity Models And Casino Gaming: A Review, Critique, And Modification, Clyde W. Barrow, David R. Borges 2014 cbarrow@umassd.edu

Gravity Models And Casino Gaming: A Review, Critique, And Modification, Clyde W. Barrow, David R. Borges

UNLV Gaming Research & Review Journal

Gravity models have been widely used in expanded gaming debates to persuade investors that proposed casinos will be financially successful and to persuade state and local government officials, as well as a skeptical public, of the economic and fiscal benefits of casino gaming. However, most people involved in the decision-making process understand very little about the internal mechanics of these models and how they generate financial forecasts, estimates of customer visits, and projections of new job creation. In fact, the gravity models used in market feasibility studies for the casino industry are proprietary models that remain closely guarded secrets of ...


Diffusion And Learning: Twenty Years Of Sports Betting Culture In Finland, Matias Karekallas, Pauliina Raento, Taina Renkonen 2014 University of Helsinki, Finland / Finnish Foundation for Gaming Research

Diffusion And Learning: Twenty Years Of Sports Betting Culture In Finland, Matias Karekallas, Pauliina Raento, Taina Renkonen

UNLV Gaming Research & Review Journal

How did people learn to bet on sports and how did a sports betting culture develop in Finland? How has this setting evolved over space and time? The answers contribute to the growing understanding of learning, socialization, and contextualization in the study of gambling and may inspire service providers, regulators, and harm preventers alike. We argue that broad structural patterns and micro-cultural processes should be investigated jointly and qualitative information should complement quantitative monitoring of human behavior. We approach the spread of sports betting to, and within Finland, from the perspective of innovation diffusion. We rely on this theory’s ...


Strategic Human Resources In Casino Operations: Revealing The Perceptions Of Casino Operators And Human Resource Leaders, Gary Burrus Jr. 2014 University of Southern Mississippi

Strategic Human Resources In Casino Operations: Revealing The Perceptions Of Casino Operators And Human Resource Leaders, Gary Burrus Jr.

Dissertations

The casino industry in America continues to grow. As the industry expands, the competition for revenue generation and market share increases. This requires the ability to differentiate from the competition and create competitive advantage, within a highly commoditized industry. In service of this need, capable gaming executives are necessary to design and execute the strategy required. Human resource (HR) leaders are not immune from this requirement. Human resource leaders are in an excellent position to create an HR strategy aligned with organizational strategy to capitalize on an employers’ workforce in support of differentiation and sustained competitive advantage.

Six research objectives ...


Examining The Effects Of Casino Lottery Promotions, Maria Colin Magaña 2014 University of Nevada, Las Vegas

Examining The Effects Of Casino Lottery Promotions, Maria Colin Magaña

UNLV Theses, Dissertations, Professional Papers, and Capstones

Casinos employ marketing and promotional activities to attract and retain customers within the competitive industry. Promotions awarding players thousands of dollars are not uncommon. To capitalize on this investment, the success of these promotional activities is crucial. The effectiveness of casino promotions has been scarcely examined within research. Only a few studies have directly examined the impact of casino lottery promotions (Lucas & Bowen, 2002; Lucas et al., 2006; Suh et al., 2014). Literature on promotional games can be used to fill the gap in knowledge regarding casino lottery promotions and to provide a starting point for future research. This study examines the ...


Should Las Vegas Pursue Establishing An Online Gaming Cluster? An Exploratory Study, Laimonas Gubista 2014 University of Nevada, Las Vegas

Should Las Vegas Pursue Establishing An Online Gaming Cluster? An Exploratory Study, Laimonas Gubista

UNLV Theses, Dissertations, Professional Papers, and Capstones

The purpose of this research was to determine whether (1) clustering benefits cities, (2) Las Vegas is a cluster of the worldwide gaming industry, and (3) online gaming cluster is forming in Las Vegas in spite of unfavorable business environment. The exploratory study should be useful to lawmakers and business leaders in shaping Nevada’s future. It could provide essential information focusing on whether Las Vegas should actively pursue an online gaming cluster.


Water Use On The Las Vegas Strip: Assessment And Suggestions For Conservation, Suzanne H. Trabia 2014 University of Nevada, Las Vegas

Water Use On The Las Vegas Strip: Assessment And Suggestions For Conservation, Suzanne H. Trabia

Theses

Due to stresses on the water supply in southern Nevada, which include an average of three million tourists per month and an ongoing drought since the year 2000, water conservation is imperative in order to sustain the growing urban area of Las Vegas. The purpose of this study is to assess water use in fourteen casinos on and off the Las Vegas Strip (the main boulevard of the largest casinos in Las Vegas) in order to suggest approaches for water conservation, such as reducing, reusing, and modifying the current system. Since data on water consumption is not publicly available, five ...


Family-Friendly Las Vegas: An Analysis Of Time And Space, Diana Tracy Cohen 2014 Central Connecticut State University

Family-Friendly Las Vegas: An Analysis Of Time And Space, Diana Tracy Cohen

Occasional Papers

This paper explores the rise and fall of the “family-friendly” Las Vegas marketing era. Through analysis of casino advertisements, internal and external building infrastructure, and qualitative in-depth interviews with industry insiders, this work investigates the city’s reinvention of the early 1990s. Key factors that set the stage for the emergence of targeted family marketing are identified, addressing why this advertising approach ultimately did not sustain. Unique marketing case studies are identified throughout.


Blackjack In The Kitchen: Understanding Online Versus Casino Gambling, June Cotte, Kathryn A. LaTour 2014 University of Western Ontario

Blackjack In The Kitchen: Understanding Online Versus Casino Gambling, June Cotte, Kathryn A. Latour

Kathryn A. LaTour

About $10 billion a year is spent by consumers worldwide on online gambling, and that number continues to grow. We present a qualitative, image-based study of 30 Las Vegas online and casino gamblers. By examining online gambling as a consumption experience, we examine what happens to consumption meaning as gambling moves away from a regulated physical space to an unregulated online space, one accessed from home. We explore the meaning of online gambling consumption to consumers and flesh out the social welfare implications of our findings.


Hospitality Graduate Students’ Program Choice Decisions: Implications For Faculty And Administrators, Hubert B. Van Hoof, Luorong Wu, Lu Zhang 2014 Penn State University

Hospitality Graduate Students’ Program Choice Decisions: Implications For Faculty And Administrators, Hubert B. Van Hoof, Luorong Wu, Lu Zhang

Hospitality Review

Despite rapid growth in the quality and volume of hospitality graduate research and education in recent years, little information is available in the extant body of literature about the program choices of hospitality management graduate students, information that is crucial for program administrators and faculty in their attempts to attract the most promising students to their programs. This paper reports on a study among graduate students in U.S, hospitality management programs designed to understand why they chose to pursue their degrees at their programs of choice. Given the large numbers of international students presently enrolled, the study additionally looked ...


A Qualitative Analysis Of Slot Clubs As Drivers Of Casino Loyalty, Flavia Hendler, Kathryn A. LaTour 2014 University of Nevada

A Qualitative Analysis Of Slot Clubs As Drivers Of Casino Loyalty, Flavia Hendler, Kathryn A. Latour

Kathryn A. LaTour

The slot club is a very common type of loyalty program in the casino industry. In this research, the authors look at the deep meanings and emotions of a slot club for tourists and frequent local customers at a Las Vegas mega casino resort using an in-depth interview technique, the Zaltman Metaphor Elicitation Technique (ZMET). Results indicate that the opportunities for casino loyalty programs to establish emotional bonds with the customer lie in the capacity of reflecting human qualities in the slot club service delivery process, such as memory, creativity, and flexibility. The results also indicate that the slot club ...


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